Search Hotels Near Raccoon Mountain Caverns, Chattanooga

"I had a very disappointing experience at this hotel. The toilet in our room was clogged, and despite informing the staff, no proper action was taken. Family with kids no where else to go, it was extremely inconvenient and unacceptable. The breakfast was another letdown. It was advertised as one of the best, but the quality and variety did not match the claims at all. It felt very basic and poorly maintained. The hotel also claims to be newly renovated, but in reality, the amenities are old, worn out, and not well maintained. Cleanliness was also a major concern throughout our stay. Overall, this stay did not meet expectations in any way. I would not recommend this hotel based on my experience."

"Hotel is old and dated. Rooms have been refurbished but outside looks old."

"The hotel is so bad, it should not be operational. The room and hotel were not as advertised. The room was not cleaned, mold on the ceilings, bathroom, and in the fridge, there were cracks in the walls all the way to the ceiling, and brown matter on the walls. Upon addressing the issues with staff, they said the cleaning staff could not do anything until the next morning and we could not have another room. I asked for a remodeled room and was told there were none."

"Breakfast was good and fresh. The staff was extremely friendly."

"Our bathroom had mold growing on the caulk. The pool was closed the first day we were there due to maintenance. There wasn’t many breakfast options. Staff was great though. Also the wifi doesn’t work at all"

"Property was ok ! Ok on cleaning . "

"Was perfect for what we needed, a place to sleep and shower before getting back on the road. "

"The room was okay. We stayed for one night. The room was alright the pillows on the bed were not comfortable. There was not a alarm clock in the room either. The breakfast was ok also. Overall it was fine for a one night stay."

"It was a great little house and very comfortable. The only issue is the check out time. 10 am seems very early for people on vacation to have to be checked out. My only recommendation would be a 12:00 pm check out so travelers can enjoy breakfast and not have to get up early on their last day of vacation. "