Indoor spa tub

Reviews of Stoney Creek Inn Quincy

2 out of 5
Stoney Creek Inn Quincy
3809 Broadway St, Quincy, IL

Reviews

8.6

Excellent

Rating 10 - Excellent. 580 out of 1001 reviews" "
Rating 8 - Good. 247 out of 1001 reviews" "
Rating 6 - Okay. 99 out of 1001 reviews" "
Rating 4 - Poor. 43 out of 1001 reviews" "
Rating 2 - Terrible. 32 out of 1001 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Jenyse, Suffolk

The staff tried to do what they could. But the maintenance on the rooms was not very good and the facility needs a deep cleaning and maintenance.
Stayed 4 nights in Mar 2024

10/10 Excellent

TRACY

Liked: Cleanliness, amenities, property conditions & facilities
During check out, asked questions on the room rate and person behind the desk was extremely rude and not helpful in any way.
Stayed 1 night in Apr 2024
Response from Quincy Stoney Creek Inn on 23 Apr 2024
Hi Tracy, Thank you for choosing the Quincy Stoney Creek Inn. We are glad that you enjoyed your stay, but sad to hear that the check out process was not pleasant. We will address this issue.

10/10 Excellent

Megen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing to share
Stayed 2 nights in Apr 2024
Response from Quincy Stoney Creek Inn on 22 Apr 2024
Hi Megan, Thank you for choosing the Quincy Stoney Creek Inn. We are glad you enjoyed your stay with us.

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed our stay. In was nice with good ammenities. Our room was clean and a good size and we enjoyed the food selection downstairs. Everything was clean and the staff was very friendly. We look forward to staying here again.
Stayed 1 night in Apr 2024
Response from Quincy Stoney Creek Inn on 18 Apr 2024
Thank you for staying with us here at the Quincy Stoney Creek Inn, we are happy that you enjoyed your stay, we look forward to seeing you again soon. We appreciate your feedback.

4/10 Poor

Shaonda

Travelled with family and small children, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Checking in was easy. When we got to the room, the door stuck on the carpet and would not close. If it didn’t stick, it would slam closed. We checked the beds for cleanliness and found blood on our sheets, in one of the beds. We called and the man stated to give him a minute but never showed up. My husband went to the desk and told the manager what was going on and finally got us moved to another room. The water pressure in the room was horrible. The pullout couch was caving in and my daughter woke up with her head stuck between the couch and bed. The kitchen staff set a fire in the kitchen and the first floor was filled with smoke.
Stayed 2 nights in Apr 2024
Response from Quincy Stoney Creek Inn on 18 Apr 2024
Hi Shaonda, We are sorry to hear that you did not enjoy your stay with us. We did upgrade your room from a double to a suite when you discovered the blood on your sheets and discounted your room rate. We appreciate you telling us about the pullout sofa, we will definitely look into having that corrected. We also apologize about setting off the fire alarms during breakfast and the resulting smoke.that could be smelled throughout first floor.

10/10 Excellent

Dean

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and the property well taken care of. Plenty of towels at the pool. An awesome hot tub and sauna were available for use. The unique pool allowed swimmers to swim indoors or outdoors by passing through an opening in the wall over the pool. Rooms and hallways were clean and there always seemed to be fresh coffee and water in the lobby.
Stayed 1 night in Apr 2024
Response from Quincy Stoney Creak Inn on 18 Apr 2024
Hi Dean, Thank you for choosing the Quincy Stoney Creek Inn. We are so glad that you enjoyed your stay with us as well as our pool area. We look forward to seeing you again.

10/10 Excellent

Dean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our room was clean and the facility was well lit. There always seemed to be fresh coffee and water in the lobby. When we checked in the clerk at the front desk let us know about the bar, it’s hours and drink specials. When our alarm clock didn’t work properly it was promptly replaced. It appeared that the pancake maker, microwave and toaster weren’t working as I overheard a guest making a comment.
Stayed 1 night in Apr 2024
Response from Quincy Stoney Creek Inn on 18 Apr 2024
Hi Dean, Thank you for choosing the Quincy Stoney Creek Inn. We are glad that our staff let you know about the bar area and aided you in getting a new alarm clock. If the pancake machine, toaster and microwave weren't working it was most likely a breaker that was tripped. We try to keep an eye on that, but it can slip notice if things get crazy in there.

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If I could give this place 10 stars I would.
Stayed 1 night in Apr 2024
Response from Quincy Stoney Creek Inn on 16 Apr 2024
Hi Thomas, Thank you for choosing the Quincy Stoney Creek Inn. We are glad that you enjoyed your stay with us.

8/10 Good

Ronnie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Quincy Stoney Creek Inn on 16 Apr 2024
Hi Ronnie, Thank you for choosing the Quincy Stoney Creek Inn. We are glad you enjoyed your stay with us.

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Quincy Stoney Creek Inn on 15 Apr 2024
Hi Lisa, Thank you for choosing the Quincy Stoney Creek Inn. We are glad you enjoyed your stay with us.

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
They need to fix the door lock to the pool area. Very difficult to enter as was not working properly. Everything else was great!
Stayed 1 night in Mar 2024
Response from Quincy Stoney Creek Inn on 15 Apr 2024
HI Chris, Thank you for choosing the Quincy Stoney Creek Inn. Other than the pool door issues, we are glad you enjoyed your stay with us. We have been working on the pool door, to try to get it to work better, but it is still stubborn and difficult no matter what we try.

6/10 Okay

Robert

Stayed 3 nights in Mar 2024
Response from Quincy Stoney Creek Inn on 5 Apr 2024
Hi Robert, Thank you for choosing the Quincy Stoney Creek Inn. We appreciate your feedback.

8/10 Good

Sally

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities
Questionable door handle to my room. When opening my door when the door handle was pressed down allowing door to be pushed open, the door knob would loosely hang downwards. I would have to pull the handle all the way back up vertically until I heard a click then it would go back to normal and stay in horizontal position so that the door could close properly. The room was clean, but I found a towel hanging up on the back of the bathroom door when I went to hang up my towel.
Stayed 2 nights in Mar 2024
Response from Quincy Stoney Creek Inn on 4 Apr 2024
Hi Sally, thank you for choosing the Quincy Stoney Creek Inn. We are sorry that your door handle was wonky, we are working on fixing them. We are also sorry that you found a towel on the back of the door. We will notify our housekeeping staff so they check more thoroughly when cleaning and inspecting the rooms.

4/10 Poor

Lindsay

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Definitely run down but overall a good place. We typically stay here when we come back to down so have definitely seen it go downhill over the years. We were locked out of our room for over an hour, which was frustrating. The handle broke when we tried opening the room. There was no offer for any compensation/adjustments/etc despite us being locked out of our room for over an hour.
Stayed 5 nights in Mar 2024
Response from Quincy Stoney Creek Inn on 4 Apr 2024
HI Lindsay, We are terribly sorry to hear that your door was not working properly. We are working on fixing the issue. I have adjusted your rate to compensate for the problem.

4/10 Poor

Mark

Liked: Amenities
Disliked: Staff & service
Staff was friendly and polite, but check-in process was VERY slow. Despite reservation, they seemed uncertain if rooms were available, or if so if cleaning was completed. We did not arrive early, it was after 4:00pm. Stood and waited quite a while for the customer in front of us and then again when it was our turn. Seemed rather disorganized despite sincere effort to accommodate....Also, pet friendly hotel meant we had to listen to a yelping dog next door incessantly. While I am fond of pets, owners must have abandon this poor little dog. Staff/management needs to monitor this situation somehow.....
Stayed 1 night in Mar 2024
Response from Quincy Stoney Creek Inn on 7 Apr 2024
Hi Mark, We are very sorry to hear that you had a difficult time during check in. We will be talking with our staff to see if we can improve our communication between housekeeping and front desk staff. We are also sorry to hear that the dog next to you was barking. If we do have barking dog complaints, we do our best to contact the guest in question and have them return to care for their pet.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Quincy Stoney Creek Inn on 31 Mar 2024
Hi John, thank you for choosing the Quincy Stoney Creek Inn. We are glad you enjoyed your stay with us.

6/10 Okay

Melissa

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
This hotel has gone downhill over the last several w. There’s never anyone at the front desk. You can only get the room cleaned every 3 days. The place needs up keep throughout the day and it’s not getting done.Floors, carpet always dirty. The fireplace is never on not even on cold days. The popcorn machine needs cleaning because it makes the hotel smell like burnt popcorn all the way up to the third floor and into the rooms.
Stayed 6 nights in Mar 2024
Response from Quincy Stoney Creek Inn on 28 Mar 2024
HI Melissa, We are sorry to hear that your stay did not live up to your expectations. We will look into the issues that you mentioned.

10/10 Excellent

OBED FERNANDO

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff!! Great attention
Stayed 2 nights in Mar 2024
Response from Quincy Stoney Creek Inn on 28 Mar 2024
Hi Obed, thank you for choosing the Quincy Stoney Creek Inn. We are glad you enjoyed your stay with us.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Quincy Stoney Creek Inn on 28 Mar 2024
Hi Michael, Thank you for choosing the Quincy Stoney Creek Inn. We are glad you enjoyed your stay with us.

10/10 Excellent

Kevin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room!! Very clean!
Stayed 1 night in Mar 2024
Response from Quincy Stoney Creek Inn on 28 Mar 2024
Hi Kevin. Thank you for choosing the Quincy Stoney Creek Inn. We are glad you enjoyed your stay with us.

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay. Nice pool area. Friendly and accommodating staff. We were on the second floor and there was a lot of noise from the third floor room above us. Next door to a Target and across the road from a Hy Vee. Good dining options in the area.
Response from Quincy Stoney Creek Inn on 28 Mar 2024
Hi Richard, Thank you for choosing the Quincy Stoney Creek Inn. We are glad you enjoyed your stay with us.

6/10 Okay

Dylan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Quincy Stoney Creek Inn on 15 Apr 2024
Hi Dylan, Thank you for choosing the Quincy Stoney Creek Inn. We appreciate your feedback.

10/10 Excellent

Thomas C

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the up north decor as it reminded me of our home
Stayed 1 night in Mar 2024
Response from Quincy Stoney Creek Inn on 23 Mar 2024
Hi Thomas, Thank you for choosing the Quincy Stoney Creek Inn. We are glad you enjoyed your stay and felt at home with us.

10/10 Excellent

jacob

Stayed 1 night in Mar 2024
Response from Stoney Quincy Inn on 9 Apr 2024
Thank you for choosing Stoney Creek Inn

8/10 Good

John Jorda, Litchfield

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The hotel its self was great. Some of the staff weren't very pleasent but the night shift employee was amazing. He was very helpful and had great hospitality. The only downfall was the times for the hot tub and pool. We chose the motel we did for the hot tub and pool but were unable to use either due to the hours.
Stayed 2 nights in Mar 2024
Response from Quincy Stoney Creek Inn on 18 Mar 2024
Hi John, thank you for choosing the Quincy Stoney Creek Inn. We are sorry that you were unable to fully enjoy the pool area, but unfortunately it does require some down time to circulate pool chemicals to maintain water purity.

8/10 Good

Joleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a beautiful property. The room was very clean. We loved how the "Up North" theme was carried completely through the whole property. Loved the small details, like "tree limb" chairs, even in the rooms, "tree limb" edge finished surfaces and fun signage. The themed pool was fun. enjoyed that there was actually a hot tub. Breakfast choices were a bit thin.
Stayed 1 night in Mar 2024
Response from The Quincy Stoney Creek Inn. on 18 Mar 2024
HI Joleen, We are glad that you enjoyed your stay with us. We are definitely not a cookie cutter hotel and enjoy our Northwoods Theme. We hope to see you again soon.

10/10 Excellent

Nick

All staff was amazing very nice and helpful . Room was nice and clean I had a few outlets go out and key cards stopped working . E erything was fixed immediately!
Stayed 4 nights in Mar 2024
Response from Quincy Stoney Creek Inn. on 18 Mar 2024
Hi Nick, Thank you for choosing the Quincy Stoney Creek Inn. We are glad that the staff was able to assist you with the issues you had in a timely manner. we hope to see you again.

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great experience
Stayed 2 nights in Mar 2024
Response from Quincy Stoney Creek Inn on 18 Mar 2024
Hi William, Thank you for choosing the Quincy Stoney Creek Inn. We are glad you enjoyed your stay with us.

10/10 Excellent

Shane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was one of my favorite hotel experiences on the drive across country. The rooms were exceedingly well designed in the timber cabin feel. All the amenities worked perfectly. Mark at the front desk was a champion and helped us out. The windows in the room open for fresh air. They didn’t overdue it with cleaning chemicals in the rooms like so many hotels do. The whole vibe of the place was incredible and fun, we loved the sauna and pool room. Really impressed and would go out of my way to stay again. Price was $105 and very much worth it.
Stayed 1 night in Mar 2024
Response from Quincy Stoney Creek Inn on 18 Mar 2024
Hi Shane, We are glad that you enjoyed your stay with us here at the Quincy Stoney Creek Inn. We look forward to seeing you again.

10/10 Excellent

Don

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was all good. Very nice staff.
Stayed 1 night in Mar 2024
Response from Quincy Stoney Creek Inn on 16 Mar 2024
Hi Don, Thank you for choosing the Quincy Stoney Creek Inn. We are glad you enjoyed your stay with us.

10/10 Excellent

Clark

Travelled with family
Liked: Property conditions & facilities
Kids loved the pool.
Stayed 1 night in Mar 2024
Response from Quincy Stoney Creek Inn on 16 Mar 2024
Hi Clark, Thank you for choosing the Quincy Stoney Creek Inn. We are glad you and your family enjoyed your stay and our pool area.

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is nice. You get what you expect.
Stayed 1 night in Mar 2024
Response from Quincy Stoney Creek Inn on 13 Mar 2024
Hi Willam, we would like to thank you for staying with us at the Quincy Stoney Creek Inn, we are happy that we met your expectations, we look forward to seeing you again soon. We appreciate your feedback it is very important to us.

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay. Comfy beds and easy to get to. Lots of shopping around!
Stayed 1 night in Mar 2024
Response from Quincy Stoney Creek Inn on 13 Mar 2024
Hi Kathy, we would to thank you for staying with us at the Quincy Stoney Creek Inn, we look forward to seeing you again soon. We are happy that we exceeded your expectations. We appreciate your feedback it is very important to us.

10/10 Excellent

Thomas C

Travelled with family
Liked: Cleanliness, staff & service, amenities
We loved the “north woods “ atmosphere throughout the property.
Stayed 1 night in Mar 2024
Response from Quincy Stoney Creek Inn on 12 Mar 2024
Hi Thomas, thank you for choosing the Quincy Stoney Creek Inn. We are glad you enjoyed our unique theme as well as your stay.

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
It is very nice and would stay again
Stayed 1 night in Mar 2024
Response from Quincy Stoney Creek Inn on 12 Mar 2024
Hi Linda, Thank you for choosing the Quincy Stoney Creek Inn. We are glad you enjoyed your stay

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very friendly and helpful! I loved the decor and the amenities.
Stayed 2 nights in Mar 2024
Response from Quincy Stoney Creek Inn on 12 Mar 2024
Hi Thomas, Thank you for choosing the quincy Stoney Creek Inn. We are glad that you enjoyed your stay with us.

8/10 Good

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Consistent service and cleanliness at Stoney Creek. Staff always friendly and helpful.
Stayed 2 nights in Mar 2024
Response from Quincy Stoney Creek Inn on 5 Mar 2024
Hi Thomas, thank you for choosing the Quincy Stoney Creek Inn. We are glad you enjoyed your stay

8/10 Good

Larry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2024
Response from Quincy Stoney Creek Inn on 23 Mar 2024
Hi Larry, Thank you for choosing the Quincy Stoney Creek Inn. We are glad you enjoyed your stay with usl.

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Quincy Stoney Creek Inn on 2 Mar 2024
Hi Karen, Thank you for choosing the Quincy Stoney Creek Inn. We are glad you enjoyed your stay with us.

10/10 Excellent

Bianca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire staff that I dealt with was respectful, patient, and considerate . Housekeeping was amazing for the 2 days I was there .
Stayed 2 nights in Feb 2024
Response from Quincy Stoney Creek Inn on 26 Feb 2024
Hi, Bianca we at the Quincy Stoney Creek Inn would like to thank you for your feedback, it is very important to us, we appreciate your business, we pleased that we met your expectations we look forward to having you stay with us again soon. Thank you.

10/10 Excellent

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool and hot tub were great.
Stayed 2 nights in Feb 2024
Response from Quincy Stoney Creek Inn on 24 Feb 2024
Hi Angela, Thank you for choosing the Quincy Stoney Creek Inn. We are glad that you enjoyed your stay with us and had fun in our pool area

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
Bob was great. Looking forward to breakfast.
Stayed 1 night in Feb 2024
Response from Quincy Stoney Creek Inn on 17 Feb 2024
Hi Roger, Thank you for choosing the Quincy Stoney Creek Inn. We are glad that you enjoyed your stay with us.

10/10 Excellent

Lynne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were exceptionally accommodating for me. They went out of their way to help find some of my daughters lost items, such as a swimming suit.
Stayed 3 nights in Dec 2023
Response from Quincy Stoney Creek Inn on 17 Feb 2024
Hi Lynne, Thank you for staying at the Quincy Stoney Creek Inn. We are glad that you enjoyed your stay with us and that our staff was accommodating for you and your family

10/10 Excellent

Karen

Travelled with partner
It was cute and nice but the floors were not vacuumed good and my bed room wasnt vacuumed enough there was still stuff on the carpet
Stayed 2 nights in Feb 2024
Response from Quincy Stoney Creek Inn on 8 Feb 2024
Hi Karen, Thank you for choosing the Quincy Stoney Creek Inn. We are sorry the floors weren't vacuumed well. We are currently in the process of replacing our vacuum cleaners with ones that are more effective

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Quincy Stoney Creek Inn on 8 Feb 2024
Hi Christina, Thank you for choosing the Quincy Stoney Creek Inn. We are glad you enjoyed your stay with us.

6/10 Okay

Greg

Stayed 1 night in Feb 2024
Response from Quincy Stoney Creek Inn on 8 Feb 2024
Hello Greg, thank you for choosing the Quincy Stoney Creek Inn. We appreciate your feedback.

10/10 Excellent

Margaret

Very nice! Friendly staff.
Stayed 1 night in Jan 2024
Response from Quincy Stoney Creek Inn on 3 Feb 2024
Hi Margaret, Thank you for choosing the Quincy Stoney Creek Inn. We are glad you enjoyed your stay with us.

8/10 Good

Avie

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Was rather noisy with people above us. One of the lamps did not work, was flickering because the cord was bad. Unplugged it and the room was dark because of it. Breakfast should include a meat with Eggs. Not enough electrical plug ins in the room for all our electronics these days. No Grab bar in the bathtub for older people to hang onto. We have stabilization issues as we get older.
Stayed 1 night in Jan 2024
Response from Quincy Stoney Creek Inn on 31 Jan 2024
Hi, Avie we would like to apologize for your experience here at the Quincy Stoney Creek Inn. We have addressed your concerns with our staff, to get things resolved we would love for you to reach out to us, that we can try our best to make this right with you. Thank you for your feedback it is very important to us. We look forward to hearing from you soon.

6/10 Okay

Nicole

Disliked: Staff & service
Whats offered is awesome but not always available. Breakfast was out by 9 am on a Saturday morning. Staff is never around and when they see they ignore you or are rude.
Stayed 2 nights in Jan 2024
Response from Quincy Stoney Creek Inn on 31 Jan 2024
Hi Nichole, we would like to say thank you for staying with us at the Quincy Stoney Creek Inn. We apologize for your experience. We would love for you to reach out to us, so that we can this right for you. We have addressed the issues with our staff to get this handled properly. We look forward to hearing from you soon.

8/10 Good

William

Travelled with family and small children
Liked: Staff & service, amenities
Great place to stay wonderful breakfast, cleanliness of rooms could be better but was nice pleasent stay
Stayed 2 nights in Jan 2024
Response from Quincy Stoney Creek Inn on 31 Jan 2024
Hi, William we would like to say thank you for staying with us at Quincy Stoney Creek Inn we appreciate your feedback. It is very important to us. We look forward to having you stay with us again.