Iron/ironing board, free cots/infant beds, rollaway beds, free WiFi

Reviews of Quality Inn & Suites Quincy - Downtown

2.5 out of 5
Quality Inn & Suites Quincy - Downtown
225 South 4th Street, Quincy, IL

Reviews

8.8

Excellent

Rating 10 - Excellent. 202 out of 373 reviews" "
Rating 8 - Good. 113 out of 373 reviews" "
Rating 6 - Okay. 40 out of 373 reviews" "
Rating 4 - Poor. 13 out of 373 reviews" "
Rating 2 - Terrible. 5 out of 373 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Peggy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay! If I could have afforded to, I would have stayed another day!! Staff was very friendly and helpful! Great place!!
Stayed 1 night in Mar 2024
Response from Mary Harry on 12 Mar 2024
We are so glad that you enjoyed your most recent stay with us here in Quincy IL, We appreciate your business with us and we hope to see you again soon. Have a blessed day/night.Mary HarryFront Desk Manager

8/10 Good

Joshua

Stayed 4 nights in Feb 2024

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service
stay was OK... bathroom fan was very loud!
Stayed 4 nights in Feb 2024
Response from Mary Harry on 12 Mar 2024
We are so glad that you enjoyed your most recent stay with us here in Quincy IL, We appreciate your business with us and we hope to see you again soon. Have a blessed day/night.Mary HarryFront Desk Manager

10/10 Excellent

David R

Liked: Cleanliness, staff & service, property conditions & facilities
Great hot breakfast, different every day. The staff were personable, and always cleaning lobby.
Stayed 2 nights in Jan 2024
Response from Mary Harry on 12 Mar 2024
We are so glad that you enjoyed your most recent stay with us here in Quincy IL, We appreciate your business with us and we hope to see you again soon. Have a blessed day/night.Mary HarryFront Desk Manager

8/10 Good

Lucia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In town for a two-day business trip. Found the staff to be pleasant and accommodating. Breakfast was good. The morning coffee was great. Would have enjoyed it during the day but not available. The bed was very comfortable, but I should have asked for flatter pillows. Enjoyed using the exercise equipment in the morning.
Stayed 1 night in Jan 2024
Response from Mary harry on 12 Mar 2024
We are so glad that you enjoyed your most recent stay with us here in Quincy IL, We appreciate your business with us and we hope to see you again soon. Have a blessed day/night.Mary HarryFront Desk Manager

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the helpful staff and how quiet the rooms are. The breakfast was the best i've ever experienced at a hotel. The cable was not sufficient and their was no channel guide.
Stayed 7 nights in Jan 2024
Response from Mary Harry on 12 Mar 2024
We are so glad that you enjoyed your most recent stay with us here in Quincy IL, We appreciate your business with us and we hope to see you again soon. Have a blessed day/night.Mary HarryFront Desk Manager

8/10 Good

Jenny

Travelled with family
Liked: Staff & service
Good for the value, but not the cleanest. Lots of grease spots on headboards, hairs on linens, and dirt in floors. Beds were clean and everything looked nice in common areas. Cheapest stay for the quality, though.
Stayed 2 nights in Jan 2024

10/10 Excellent

Jim

Stayed 2 nights in Dec 2023
Response from Teri on 4 Jan 2024
Thanks!

8/10 Good

maria

Travelled with partner
Liked: Cleanliness
We stayed for several days. One day, we put a "do not disturb" sign on our door handle and Quality Inn staff still came into our room. Not happy at all about this.
Stayed 4 nights in Dec 2023

10/10 Excellent

sandy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean as were the common areas. I have stayed here in the past, so I can walk to The Patio Restaurant to eat. A perfect combination. I will stay here whenever I return to Quincy.
Stayed 1 night in Nov 2023
Response from Teri on 7 Dec 2023
Thank you for your feedback! I am so happy you enjoyed your stay. We look forward to seeing you in the future!

10/10 Excellent

Vincent

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would stay again!
Friendly staff, clean room and comfortable bed and pillows
Stayed 1 night in Nov 2023
Response from Teri on 15 Nov 2023
Thank you for your feedback! We are happy to hear you enjoyed your stay!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Teri on 15 Nov 2023
Thank you!

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay!
Stayed 2 nights in Oct 2023
Response from Teri on 15 Nov 2023
Thank you for your feedback. We appreciate your business and hope to see you again!

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super nice. Breakfast was delicious and convenient. We will stay again.
Stayed 2 nights in Oct 2023
Response from Teri on 15 Nov 2023
Thank you! We are happy to hear you enjoyed your stay with us! We appreciate you!

10/10 Excellent

Virginia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023
Response from Teri on 15 Nov 2023
Thank you!

10/10 Excellent

Dortheia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Teri on 15 Nov 2023
Thank you for your stay and feedback!

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick and easy
Just a weekend away
Stayed 1 night in Sep 2023
Response from Teri on 15 Nov 2023
Thank you for your feedback!

8/10 Good

christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location, decent price, clean
Stayed 1 night in Sep 2023
Response from Teri on 15 Nov 2023
Thank you!

10/10 Excellent

Edward

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay if you are visiting the area. Close to the river, the town center and lots of restaurants.
Stayed 1 night in Sep 2023
Response from Rachel on 23 Sept 2023
I am glad to see you enjoyed your most recent stay with us! I am glad that we were close enough to the restaurants and river for you during your stay! We hope you come and stay again soon! Have a great day!

10/10 Excellent

Kanisha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the staff n cleaniess very kind people n safe n comfortable place to stay i love it
Stayed 2 nights in Sep 2023
Response from Teri on 13 Sept 2023
Thank you for your feedback! We are happy to hear you enjoyed your stay.

8/10 Good

Malik

Liked: Cleanliness, staff & service
Everything was nice, good hospitality and staff but pool was nkt working due to under construction
Stayed 2 nights in Sep 2023
Response from Teri on 13 Sept 2023
Thank you! We appreciate your feedback. We apologize our pool is down but happy to hear you enjoyed the rest of your stay!

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Affordable and clean
Only needed a comfortable bed for the night. Both of the beds were terribly squeaky every time we moved and woke us up. Not ideal. Everything else was clean enough and people were friendly.
Stayed 1 night in Aug 2023
Response from Rachel on 21 Aug 2023
Thank you for filling out the survey, we appreciate the feedback you have given us. I do apologize about the beds being squeaky during your stay. I am glad to see that you enjoyed the cleanliness of our facility and friendliness of our staff. We hope you come back and stay again soon! Have a great day!

6/10 Okay

Karla

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Room odor
The room had a very strong musty foul odor, the air conditioner wouldn't cool well.
Stayed 1 night in Aug 2023
Response from Rachel on 16 Aug 2023
Thank you for taking the time to fill out the survey, we appreciate the feedback you have given us. I do apologize about the issues you had in your room during your stay. I will have maintenance take a look at the PTAC system in that room to see what's going on with it. And I will bring the odor smell to the housekeeping executive's attention and have our housekeepers look into that as well. We appreciate you and your business and hope you come back and stay with us again soon so we can give you an even better stay. Have a great day.

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will stay here again-
Room was clean, beds slept great, bathroom modern and clean. Breakfast was very good to excellent. Parking is a little tight but enough room for all the vehicles.
Stayed 1 night in Aug 2023
Response from Rachel on 15 Aug 2023
Thank you for completing the survey, we appreciate the feedback you have given us. I am glad to see you enjoyed what our hotel has to offer! I will let our staff know of your praises from your recent stay! We hope you come and stay with us again soon! Have a great day.

8/10 Good

Crystal

Stayed 1 night in Aug 2023
Response from Rachel on 2 Sept 2023
Thank you for taking the time to fill out our online survey. We appreciate your business at our facility. If you have any feedback to give, please don't hesitate to reach out and let us know! We hope you come and stay with us again soon! Have a great holiday!

10/10 Excellent

hunter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Rachel on 12 Aug 2023
Thank you for completing the survey, we appreciate you and your business at our hotel. We do hope you come back and stay again soon so we can give you another great stay! Have a good day!

8/10 Good

Malik

Stayed 2 nights in Aug 2023
Response from Rachel on 2 Sept 2023
Thank you for taking the time to complete the online survey. We appreciate you and your business at our hotel. If you have any feedback to give, please don't hesitate to reach out and let us know! We hope you come stay again soon, have a great holiday!

8/10 Good

Tim

Liked: Cleanliness, staff & service
Great location downtown just off the square. In very close proximity to many bars and restaurants.
Stayed 2 nights in Jul 2023
Response from Rachel on 25 Jul 2023
Thank you for filling out the survey! I am glad that you enjoyed your stay and enjoyed the location of our facility! We hope you come stay again soon! Have a great day!

6/10 Okay

Maureen

Travelled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2023
Response from Rachel on 25 Jul 2023
Thank you for filling out the survey! We would love to hear what feedback you have to give us! Please don't hesitate to reach out and let us know! Have a great day!

10/10 Excellent

Charles, Mississauga

Business traveller, Travelled with partner
Location and staff.
Stayed 1 night in Jul 2023
Response from Rachel on 21 Jul 2023
I am so glad to see that you enjoyed your recent stay! I am glad that our staff was great to you during your stay!

10/10 Excellent

Thorin

Travelled with family
Liked: Cleanliness, staff & service
This place had a nice breakfast, and was VERY close to the convention site. It sucked that the pool was closed. They gave every indication that the closure was permanent. Not sure why, but housekeeping never came by during our stay, (which was only 2 days, so they only missed 1 visit. but we left before 8AM, and did not return until 11pm, so it's not like they didn't have time...
Stayed 2 nights in Jul 2023
Response from Rachel on 17 Jul 2023
Thank you for taking the time to complete the survey! I am glad to see you overall enjoyed your stay at our facility. I do apologize that housekeeping didn't come by during your stay. Choice has housekeeping clean every three days during stays, but I understand the frustration. We are short staffed with housekeeping as well, but I will bring it to the housekeeping executive's attention and let her know that your room wasn't cleaned during your stay. We hope you come back and stay with us again soon! Have a great day.

6/10 Okay

John

Travelled with family
The hallway had no carpet - not sure if renovating or what but looks bad. The breakfast was not good. Very limited items and what they had was overcooked - disappointing for sure.
Stayed 1 night in Jul 2023
Response from Teri on 11 Jul 2023
Hi John, I would like to apologize for the issues you had while you stayed with us. We are in fact, installing new carpet on our 1st floor. We are just waiting for it to come in! We don't like how it looks right now either! As for our breakfast food, I am very sorry! I will definitely go over this with our breakfast attendants so they can keep a better eye on the food. Again, I am very sorry for these issues.

10/10 Excellent

Scott

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023
Response from Teri on 5 Jul 2023
Thank you!

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
If you like your room cleaned while you stay in a hotel, don’t bother with this one. We stayed 3 nights. After night 1 and again after night 2, I asked for the room to be cleaned. Both times housekeeping just pulled the dirty bedspread up over the dirty sheets, left a few clean towels & did nothing else. What a waste.
Stayed 3 nights in Jul 2023
Response from Teri on 5 Jul 2023
Hello, thank you for your response. I would like to deeply apologize for the issue of housekeeping service while you stayed with us. Choice hotels has a room service policy of every 3 day for stay overs. I understand you requested it and still did not receive the full service like you expected. I have brought this up to the executive housekeeper and her staff so we better serve our future guests. Again, I do apologize for this issue and hope you have a great day.

8/10 Good

Pam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023
Response from Rachel on 3 Jul 2023
Thank you for taking the online survey! I am glad to see you enjoyed your stay with us. We hope you come back soon!

10/10 Excellent

Ivonne

Travelled with family
Liked: Cleanliness, property conditions & facilities
The hotel is clean, and the location is perfect. Breakfast is good, and the staff is friendly.
Stayed 2 nights in Jun 2023
Response from Rachel on 23 Jun 2023
Thank you for taking the time to give us feedback! I am so glad to see you enjoyed your stay at our facility! I will let our staff know of your praises! Have a wonderful day.

10/10 Excellent

Renee

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Mary did a wonderful job checking us in. It was one of the most pleasant and easiest check ins I’ve had in a while.
Stayed 1 night in Jun 2023
Response from Rachel on 23 Jun 2023
Thank you for your feedback, it is important to us! I will let Mary know of your praises! I am glad that she made the check in process quick and easy for you. We hope you come back soon!

10/10 Excellent

Dennis

Stayed 1 night in May 2023
Response from Rachel on 23 Jun 2023
Thank you for filling out the survey! We hope you come back and stay with us again soon! Have a wonderful day!

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Rachel on 23 Jun 2023
We appreciate your business! We hope you come back and stay again soon!

10/10 Excellent

David

Stayed 1 night in May 2023
Response from Rachel on 23 Jun 2023
Thank you for your business! We hope you come and stay at our facility again soon! Have a great weekend!

6/10 Okay

Hope

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Had the suite need mirrors to get get dressed .
Stayed 1 night in Apr 2023

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As expected
Stayed 1 night in Apr 2023

10/10 Excellent

Todd

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in and check out. Nice and clean.
Stayed 2 nights in Mar 2023
Response from Teri on 14 Mar 2023
Thank you! We appreciate your business!

2/10 Terrible

Tina

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Came here from almost 3.5 hrs away to see a show, came back and they allow other businesses to have their guests park here and illegally (parked in multiple spaces) and then being told there is “nothing they can do” and a “refund isn’t an option” I’m tired, and waiting in my car for almost an hour to figure something out is a bit much. I will not be staying here again:
Stayed 1 night in Feb 2023
Response from Teri on 27 Feb 2023
Hi Tina, I would like to apologize for the parking issues you had. We had over half the hotel staying here for the show and on sold out nights, it is common to have to use additional parking (our overflow lot). Again, I do apologize for this affecting your stay.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place for a rest.
Front desk folks very friendly. The lady taking care of the breakfast area was AMAZING! Kept everything full and had a variety of hot food both days we were there.(small Denver omelets on our second day!!!) Only complaint was the second floor isn't well sound-insulated from first floor-guest above us was tromping and we could hear rolling luggage overhead at 6:30 sm.
Stayed 2 nights in Feb 2023
Response from Teri on 27 Feb 2023
Thank you for taking the time to complete the review. We are pleased to see you enjoyed your stay! I will forward your comments over to our breakfast hostess! Thank you again and have a wonderful week!

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was wonderful. People very friendly. Loved the flooring, no carpet, much cleaner! Thank you, Amy
Stayed 1 night in Jan 2023
Response from Teri on 27 Feb 2023
Thank you so much! We appreciate your business and feedback!

8/10 Good

Daniel

Travelled with partner
Liked: Cleanliness, staff & service
Easy to get to, pool was closed
Response from Teri on 27 Feb 2023
Thank you for you business. We appreciate you!

8/10 Good

ulysses

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022
Response from Teri on 19 Dec 2022
Thank you for your business. We hope you enjoyed your stay!

10/10 Excellent

Diane

Liked: Cleanliness, staff & service
front desk employees where really nice . told me what was all included for me like cookies water breakfast next morning. the room was really nice . it was a good stay
Stayed 1 night in Nov 2022
Response from Teri on 17 Nov 2022
Hi Diane, Thank you for your recent stay with us. We appreciate your business and are happy to hear you enjoyed your stay! Have a great day!

10/10 Excellent

JEANNE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
YES!
I've stayed in a variety of hotels in Quincy through the years, but had never stayed here. This was the most pleasant stay. The staff was VERY PLEASANT, the room was comfortable and clean, the breakfast had a variety of selections, the coffee was excellent, and I am staying again for another business event in town. Breakfast is served 6-10 and this accommodates an early or later leave, so that was perfect. If I could add a minor adjustment, the hot items need a better warming tray as they were a bit cool. But all in all, I was pleased and I do not give compliments without merit and these folks earned my recommendation.
Stayed 2 nights in Nov 2022
Response from Teri on 17 Nov 2022
Hi Jeanne, Thank you for your recent stay with us. We are so thankful for your kind words. We are happy to hear you enjoyed your stay and that you will be back! Thank you again and have a wonderful day!!