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Reviews of Hotel Anna Inn

3 out of 5
Hotel Anna Inn
Km. 3.5 Carretera a Olintepeque, Olintepeque, GUA

Reviews

9.0

Wonderful

Rating 10 - Excellent. 15 out of 25 reviews" "
Rating 8 - Good. 7 out of 25 reviews" "
Rating 6 - Okay. 2 out of 25 reviews" "
Rating 4 - Poor. 1 out of 25 reviews" "
Rating 2 - Terrible. 0 out of 25 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Gregory

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel in the Expedia listing stated it was 6 minutes by vehicle from the main park. With no traffic it was 15 minutes and with traffic, it was 30 minutes. I chose this hotel thinking it was close to downtown. There were only 8 TV channels and the internet was terrible. I wouldn't stay there again.
Stayed 1 night in Sep 2023

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was Ok, nothing more nothing less
Stayed 2 nights in Mar 2023

10/10 Excellent

Abdias

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet, great stafff
Stayed 1 night in Aug 2022
Response from Hotel Anna Inn on 7 Aug 2022
Fue un gusto atenderle, nos alegra mucho saber que su estadia haya sido placentera. Saludos Cordiales.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service I don’t have problems everything in hotel
Stayed 2 nights in Dec 2019
Response from Mynor Calderón. on 26 Dec 2019
Very good day, we greatly appreciate your preference and comments. We are glad to know, that you enjoyed your stay with us. We hope to serve you very soon in this house. Best regards,

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and safe also great staff thanyou for this beautiful place
Stayed 1 night in Aug 2019
Response from Mynor Calderón. on 28 Aug 2019
Thank you very much for your preference, your comments make us better every day. It is a pleasure for us to serve you in this house, it is always an honor to provide quality services and excellence, we hope to see you very soon again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very good three-star hotel in Olintepeque. It was clean and quiet, and the breakfasts were good. The staff were particularly good, friendly, honest, and service-oriented. I was very happy with my stay at the Anna Inn. Recommended. Gracias al personal del hotel.
Stayed 4 nights in Aug 2019
Response from Mynor Calderón. on 19 Aug 2019
We greatly appreciate your comments, for us it has been a pleasure and a privilege to serve you in this house. Your comfort and rest is our commitment, we hope to see you very soon and be able to receive and serve you as you deserve again.

8/10 Good

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2019
Response from Mynor Calderón on 15 Jul 2019
We appreciate so much your preference and your qualification, it's a pleasure for us to serve you in this your home. We hope to see you soon. Best regards,

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very close to the main highways It bit of traffic but not bad
Stayed 3 nights in Feb 2019
Response from Mynor Calderón on 16 Feb 2019
Thank you very much for your preference and your comments. For our team, it has been a privilege to serve you in this your home. Best regards,

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Dec 2018
Response from Mynor Calderón. on 7 Jan 2019
Agradecemos mucho sus comentarios. Saludos cordiales.

10/10 Excellent

LaFaunda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a pleasant surprise to find this Hotel, we loved our experience here!
Response from Mynor on 31 Mar 2018
We greatly appreciate your comments, we hope to serve you in a next occasion in this your home.

10/10 Excellent

Roberto, Guatemala City

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff is very kind, the food is nice, the location is ok, but the most important thing for me is that it is a quiet place to rest.
Stayed 2 nights in Sep 2017
Response from Team Anna Inn Hotel. on 10 Nov 2017
Thank you very much for your comments and your preference. We hope to serve you soon on a next occasion, remember that this is your house.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An oasis of kindness
This hotel is great and if you are in this part of the world you could do no better than to stay here. Every single member of staff make you feel special, without being obsequious. The facilities are great too. In this very busy city this quiet corner makes for a great place to come back to.

10/10 Excellent

Ricardo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena atención, higiene, ubicación y principalmente la atención del personal… VOLVEREMOS!!

10/10 Excellent

Shirley

Stayed 1 night in Dec 2022

10/10 Excellent

Juan, San Salvador

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy cerca del aeropuerto, excelente atención, hotel pulcro y ordenado.
Stayed 1 night in Jan 2020
Response from Mynor Calderón. on 1 Feb 2020
Muchas gracias Don Juan José por tomarse el tiempo de calificar nuestros servicios. Sus comentarios son muy importantes para todo nuestro equipo; nos alegra mucho el saber que ha disfrutado su estadía con nosotros. Esperamos verle muy pronto en ésta su casa.

8/10 Good

Maria Regina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from Mynor Calderón on 24 Jan 2020
Buen día estimada Doctora. Agradecemos mucho su confianza y la preferencia en nuestros servicios. Para nosotros es un gusto el haberle atendido en ésta su casa, muchas gracias por tomarse el tiempo de haber calificado nuestros servicios. Esperamos verle muy pronto.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020
Response from Mynor Calderón on 9 Jan 2020
Buenas tardes, muchas gracias por su preferencia. Esperamos verles muy pronto en ésta su casa en Quetzaltenango.

10/10 Excellent

Emilio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente hotel
Muy buena experiencia, el personal muy amable y atento y el hotel muy bonito y limpio
Stayed 2 nights in Sep 2019
Response from Anna Inn on 2 Oct 2019
Para Hotel Anna Inn fue un gusto que haya disfrutado de su estadía, lo esperamos para una próxima oportunidad en esta su casa.

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfecta estadía
Todos son muy amables y atentos, las habitaciones muy limpias y confortables, la comida riquísima, la ubicación tranquila y segura. Disfrutamos mucho las noches allí.
Stayed 1 night in Sep 2019
Response from Mynor Calderón. on 13 Sept 2019
Para nosotros siempre es un gusto y un privilegio el servirle en ésta su casa Licenciada, agradecemos mucho su tiempo para darnos su valiosa opinión, la misma nos motiva a ser mejores cada día y brindarle servicios de excelencia. Ansiosos estaremos a la espera de su próxima visita.

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación, fuera del casco urbano y mucha tranquilidad. El personal muy amable y limpieza excelente. Buena comida en el desayuno incluido. Mejoraría la calidad del jabón y el shampoo.
Stayed 1 night in Jul 2019
Response from Mynor Calderón on 12 Jul 2019
Buenas tardes. Agradecemos mucho su preferencia y sus comentarios, para nosotros lo más importante es que su estancia sea lo más placentera posible. Hemos tomado nota sobre su opinión, la trasladaremos al departamento correspondiente. Esperamos su pronta visita.

8/10 Good

René

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019
Response from Anna Inn on 13 Jun 2019
Muchas gracias por su comentario Sr. Rene estamos para servirle en una pronta oportunidad que con mucho gusto le atenderemos. Saludos Cordiales Hotel Anna Inn

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2019
Response from Mynor Calderón. on 30 Apr 2019
Agradecemos mucho su calificación, nos ayuda a ser mejores cada día y así poder brindarle servicios de excelente calidad. Saludos cordiales.

8/10 Good

OTTO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018
Response from Administración. on 10 Aug 2018
Agradecemos mucho su preferencia y la confianza depositada en nuestros servicios, siempre será un gusto para nosotros el servirle en una próxima ocasión.

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mi estancia en Xela
Muy amable todo el personal.
Stayed 1 night in Jul 2017

10/10 Excellent

Krizia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Agradable Estancia
Mi estadia fueron 2 noches, el Hotel es bonito, acogedor, el descanso es fenomenal, el personal muy atento y dispuesto a brindar el mejor servicio, el Hotel esta en remodelacion pero eso no afecto en ningun momento la estancia. Fue la Segunda vez que lo visito y volveria las siguientes.