Ratings based on 92 Verified Reviews

3.7 out of 5
58% of guests recommend
4.0 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveller

I guess for the price its not horrible

Posted 21-Apr-2017 on CheapTickets
Losts of mold and mildew in the shower. The bed destroyed my back. The air conditioner cooled the room but did not remove the humidity. The free breakfast was fruit and bread.
4 out of 5
by A verified traveller

Posted 11-Dec-2016 on Hotels
Clean rooms. Great service. And definitely great location.
4 out of 5
for Everyone
by A verified traveller

Posted 22-Sep-2016
Pros: Excellent location within walking distance from the many plazas, restaurants and shops.
We were well taken care of. Very healthy start to each day with the continental breakfast, easy access at all hours.
3 out of 5
by pablo lee

This traveller left a rating score only Posted 10-Mar-2014 on Hotels
4 out of 5
by Agatha from Canada

Great location

Posted 07-Mar-2014 on Hotels
We found all personnel to be friendly and helpful. The room had no outside window, but did have one to the corridor. The hotel was clean and the beds comfortable. The breakffast was comprised of cereal, yogurt, and fruit. The hotel was conveniently located to the main square. The hotel definitely is not soundproof.
3 out of 5
by Mike from San Diego

Noisy, small rooms

Posted 19-Feb-2014 on Hotels
The rooms were very tiny (about 190 square feet). The worse part is you can hear your neighbors through the walls and the street traffic since the hotel is open and not enclosed. The staff was friendly and rooms were clean. It was also close to the downtown area. A little expensive for the value in my opinion.
3 out of 5
by LostInMexico from Mexico City

Expected more for the price

Posted 17-Feb-2014
Pros: Beds are really clean and confortable
Location: It has great location as it is in Queretaro's downtown. Many bars and restaurants are around.
I went completely for the price has it was 25% off. The room was clean and confortable but really expected more as there are some chain hotels having the same rates. It has no parking lot, could hear through the walls and in the mornings I was awake by cars outside.
4 out of 5
by Tony from Las Vegas

Posted 03-Feb-2014 on Hotels
very friendly and helpful staff, perfect location to explore all of historic downtown on foot :-)
5 out of 5
by Lic. Pedro from Queretaro

better than expected!

Posted 26-Jan-2014 on Hotels
very clean room, great comfort. However, urgent it needs an elevator and a ramp access. we hace children and to carry then at night on the stroller it was complicated without elevators
4 out of 5
by Eleanor from Phoenix

Old Town Queretaro

Posted 17-Sep-2013 on Hotels
Met our needs. Very attentive, helpful and courteous front desk. No elevator, but no problem. Poor breakfast; we skipped it after first day. Not good security. Noises carry.