Hotel had no warm water or suitable gym facilities
I arrived at the hotel in a businiess trip, and while the check-in was fast and the staff was friendly, there were various amenities issues. There was no hot water at my room. The gym had almost no equipment, and when using the treadmill I almost fell as it didn't function properly. Additionaly, the restroom didn't work on a co-workers room. After various attempts at fixing it she was given a different room but was charged a different fee on accident which was never properly reimbursed.