Ratings based on 228 Verified Reviews

4.3 out of 5
83% of guests recommend
4.6 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller

This hotel has a nice ambiance!

Posted 25-Jul-2017
Pros: Is right in the heart of downtown
Cons: Our room had a strong smell of some chemical.
This hotel has a beautiful ambiance, waking up to the sound of the piano by breakfast was delightful. Food was great! Our room had a scent of some chemical. Had to open windows. Other than that my husband was delighted by this hotel.
5 out of 5
Recommended
for Couples
by A verified traveller from Little Rock, AR

Well located in historic center of Queretaro.

Posted 30-Jun-2017
Pros: Magnificent, historic mansion, well preserved and maintained. Could easily walk to all of our planned visits to museums and historic buildings.
Cons: Bi-lingual guides at the historic sites and museums would have been helpful. Also, more locations to exchange US dollars for pesos.
Location: Exceptional preservation of Mexican architecture from 1750 and plenty of sites and venues to visit in the historic central area.
We were very pleased with our stay at this historic location and will stay there again on our next visit. The staff throughout hotel were exceptionally helpful and friendly. Although our ability to speak Spanish is limited, this was not a problem. Although we have been to San Miguel de Allende (about 1 1/4 hour to the northwest) about a dozen times this was our first time to visit Queretaro. Normally the airlines would fly you through the airport at Leon/Guanajato, now you are directed through Queretaro. Although Queretaro is a large city that has benefited immensely from NAFTA, the central historic area remains largely untouched and insulated from the massive growth and development the area has experienced. If you are on your way to San Miguel de Allende, you should spend at least 2 nights in the historic central area and visit the local historic sites. Indeed, Queretaro, itself, is worth an extended weekend visit.
2 out of 5
by A verified traveller from Long Beach, CA

Nice hotel but no A/C!

Posted 16-Apr-2017
Pros: Location is central to historic district.
Cons: Fix the A/C! Make it reliable. Have staff that knows how to fix it, if it goes down.
Location: Location was fine. Walking distance to all downtown historic sites.
I stayed 3 nights in this hotel. Two of which did not come with A/C. The days were hot, and I really needed a nice cool room, but did not get it. I spoke w/ mgmt who could not transfer me to another room, and only gave me a fan for two nights to circulate the hot air. They didn't even try to compensate me by offering at least a complimentary meal in their restaurant. Nothing, but apologies.
4 out of 5
Recommended
for Couples
by A verified traveller

Beautiful colonial building in great location

Posted 29-Mar-2017
Pros: Location, decor, cleanliness, staff
Cons: Internet connection,
Location: Parks, museums, churches, theatres, shopping, restaurants
This hotel is in the perfect location for walking all around the centre of Queretero. It is like stepping back in time, beautifully appointed and furnished. We ate only breakfast in the hotel and it was adequate, nothing special. There are some fantastic restaurants close by, an internet searach will show you. Speaking of internet, the connection was unreliable from our room so we had to sit in the lobby. Room was immaculately clean, comfortable bed in the King suite we booked.
5 out of 5
by charles

Close to everything

Posted 20-Mar-2017 on Hotels
The place is beautiful. Breakfast is muy Bueno. Very close walk to el centro.
5 out of 5
by Cara

Beautiful hotel, safe, clean, ideal location

Posted 02-Jan-2017 on Hotels
We had a wonderful experience in Queretaro while visiting Mexico. Casa de la Marquesa is an excellent choice of venue because it is right in the center of the city and provides easy access to all you might wish to explore. The area is very safe, the people are very friendly, the hotel is historic, clean, and beautiful. The staff were friendly and helpful.
5 out of 5
Recommended
for Everyone
by A verified traveller from Phoenix, AZ

Old world charm at its best.

Posted 25-Dec-2016
Wonderful room, gracious hospitality and truly unique/magical surroundings in the heart of Queretaro. Abigail, our restaurant server, made us feel especially welcomed. Gracias!!!
5 out of 5
Recommended
for Everyone
by A verified traveller

Great hotel in historical center

Posted 08-Dec-2016
Had a great tim hotel was perfect close to everything
4 out of 5
Recommended
for Couples
by A verified traveller

Nice hotel but not for everyone

Posted 01-Dec-2016 on Orbitz
Pros: It's location is wonderful!
Cons: It's a bit too noisy at night particularly if you get a room close to the atrium lobby.
Location: Best location to see the old town.
Although this hotel is not for everyone, I do recommend it for people who like traditional, stately hotels that can be a bit noisy due to the lack of modern insulation in the rooms.
5 out of 5
by A verified traveller

Beautiful hotel

Posted 09-Nov-2016 on Hotels
Great location. Beautiful music in the reception area during breakfast