Ratings based on 166 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
90% of guests recommend
4.6 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveller

Hotel muy bonito; muy mal manejado.

Posted 03-Jan-2016
No tenian la habitacion con 2 camas. Nuestra habitacion tiene una sola llave, misma que perdieron en el front desk y tuvimos que dormir en otra habitacion esa noche.
5 out of 5
Recommended
for Couples
by A verified traveller from Phoenix, AZ

Royal Experience

Posted 07-Dec-2015
Pros: The details in the architecture and interior decor are flawless! Hotel staff is incredibly helpful and nice. Great value for what we paid.
Cons: Minor thing. Keep iron and ironing board in the room as opposed to having to request it. Have two robes in the bathroom as opposed to just one.
Location: Location can't be beat! Walk everywhere! We were lucky enough to enjoy a live orchestra at the main kiosk of Plaza de Armas on Sunday night!!
This building is a MUST on your Queretaro to-do list. It truly takes you to a different century with the benefit of modern amenities. We liked it so much, we decided to skip a tour and spend the afternoon enjoying room service by the balconies of our room.
5 out of 5
Recommended
for Everyone
by A verified traveller from Texas

Beautiful hotel & location.

Posted 02-Dec-2015
Pros: Hotel clean & comfortable, great area to be in. Food was good.
Cons: Can't think of anything.
Location: Lots to see in the city center, churches, plazas, and good shopping.
Beautiful hotel where Marque lived. Good service, great room, comfortable. Close to attractions we wanted to see. Very clean and save area. Would stay there again!
5 out of 5
Recommended
for Everyone
by A verified traveller from argentina

Me encantó estar en la casa de la marquesa

Posted 20-Oct-2015
Muy cerca del centro y muy cálida la atención del personal
5 out of 5
by A verified traveller from Berlin

Schönes Boutique-Hotel in der Altstadt

Posted 12-Oct-2015
Ideal für einige Tage in Queretaro, sehr zentral gelegen, Hotel hat viel Atmosphäre.
5 out of 5
Recommended
for Getaway With Friends
by Anne from Toronto, Canada

A magnificent historic hotel!

Posted 07-Oct-2015 on Hotels
This is a beautiful hotel which was once a grand home. Each room is different and assigned a name. Our Junior suite had 2 queens and room was quite large facing the street which makes it a little noisy. Beds were comfortable. Bathroom had no tub but a large shower which you had to run for a couple of minutes before getting any hot water. The hotel itself is not soundproof so if you're a light sleeper better ask for an inside room. Breakfast is pricey so we went to a nearby restaurant. There are plenty around. Location is excellent. You are within walking distance of the main plazas downtown. We only stayed one night but it was like stepping back into time.
5 out of 5
Recommended
for Everyone
by A verified traveller

Fabulous colonial hotel

Posted 01-Oct-2015
Pros: The history of the hotel and the fabulous architecture .excellent staff very helpful.
Cons: Nothing
Location: Very central in historic centre of queretaro
Everything we expected.fabulous olde world charm and history.great staff.internet not great but we were not bothered with this because we were here for the beautiful hotel.
4 out of 5
Recommended
for Couples
by A verified traveller from México D.F.

Un hotel en una casa del siglo XVIII con historia.

Posted 28-Sep-2015
Pros: La atención del personal ya que todos son muy atentos y predispuestos a tus necesidades. Y la ubicación ya que esta en el centro de Querétaro.
Cons: El que el costo del estacionamiento debe estar incluido en la tarifa de la habitación, y no se debería pagar aparte.
Location: El hotel es un bonito lugar antiguo con historia ubicado en el centro histórico de Querétaro, con museos, restaurantes y sitios importantes muy cerca.
Fue una estancia muy agradable por el tipo de lugar, el mobiliario antigüo, la arquitectura tipo morisco de la construcción y la decoración en general.
5 out of 5
Recommended
for Getaway With Friends
by Armando from Ciudad de Mexico

Posted 18-Sep-2015 on Hotels
Es un gran hotel con mucha tradición. Muy buen servicio y calidad. Tiene 1 situación que no me pareció. Tanto sábado como domingo empiezan a tocar el piano a las 10 de la mañana, por el tamaño del hotel, invariablemente te despiertan! Ojalá pudieran empezar más tarde para que se pueda descansar. Muchas gracias.
5 out of 5
Recommended
for Getaway With Friends
by Norma

This traveller left a rating score only Posted 18-Sep-2015 on Hotels