Ratings based on 218 Verified Reviews

4.3 out of 5
83% of guests recommend
4.6 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Everyone
by A verified traveller from Phoenix, AZ

Old world charm at its best.

Posted 25-Dec-2016
Wonderful room, gracious hospitality and truly unique/magical surroundings in the heart of Queretaro. Abigail, our restaurant server, made us feel especially welcomed. Gracias!!!
5out of 5
Recommended
for Everyone
by A verified traveller

Great hotel in historical center

Posted 08-Dec-2016
Had a great tim hotel was perfect close to everything
4out of 5
Recommended
for Couples
by A verified traveller

Nice hotel but not for everyone

Posted 01-Dec-2016 on Orbitz
Pros: It's location is wonderful!
Cons: It's a bit too noisy at night particularly if you get a room close to the atrium lobby.
Location: Best location to see the old town.
Although this hotel is not for everyone, I do recommend it for people who like traditional, stately hotels that can be a bit noisy due to the lack of modern insulation in the rooms.
5out of 5
by A verified traveller

Beautiful hotel

Posted 09-Nov-2016 on Hotels
Great location. Beautiful music in the reception area during breakfast
5out of 5
Recommended
for Everyone
by A verified traveller from Atlanta, GA

The hotel was Marvelous!

Posted 12-Oct-2016 on Orbitz
This is a really beautiful hotel. We had a corner room with 3 balconies. The ceilings were really high and the whole hotel is furnished with antiques. The owners are present in the hotel and love to talk to their guests. We were only there one night, and only had breakfast, which was very good. Prices are reasonable. You will love this place!
5out of 5
by A verified traveller

Posted 05-Oct-2016 on Hotels
It's a beautiful hotel.
5out of 5
by A verified traveller

This traveller left a rating score only Posted 03-Oct-2016 on Hotels
5out of 5
by A verified traveller

This traveller left a rating score only Posted 02-Sep-2016 on Hotels
5out of 5
Recommended
for Everyone
by A verified traveller from LA

Need better lighting at the first floor Rooms hall

Posted 30-Aug-2016 on Orbitz
Very happy. Beautiful hotel. Excelente Customer service
5out of 5
by Mary

This traveller left a rating score only Posted 19-Aug-2016 on Hotels