Ratings based on 125 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
95% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 06-Feb-2016
Mi bueno el servicio, instalaciones, todo muy limpio.... El hotel no es tan bonito..... Pero sí muy cómodo.....
5 out of 5
Recommended
for Business Travellers
by A verified traveller from Houston, Texas

Excellent. Staff was very cordial and helpful.

Posted 21-Dec-2015
Pros: Cleanliness, pleasant staff, location.
Very nice hotel accommodations. Food in the restaurants was very good. Staff excellent.
Comment from Hotel Management
05-Feb-2016 by gaston, Hotel Management
Dear Kay, we are pleased to read your review about your stay at Fiesta Americana Queretaro. We hope to serve you again on your next visit to our city. Sincerely, Gastón Barranco General Manager Fiesta Americana Queretaro
5 out of 5
by A verified traveller

Garantia de servicio Fiesta Americana

Posted 06-Nov-2015 on Hotels
Excelente servicio y ubicación, garantía de la marca y el precio justo
Comment from Hotel Management
04-Feb-2016
Estimado Sr. Huesped, muchas gracias por compartir su experiencia en Fiesta Americana Queretaro. Nos es muy grato conocer que disfruto de nuestra hospitalidad e instalaciones. Gracias por quedarse con nosotros, les esperamos de regreso en esta su casa. Cordialmente, Gastón Barranco Gerente General
4 out of 5
by fernando from tampico

fiesta familiar

Posted 02-Nov-2015 on Hotels
Excelente
Comment from Hotel Management
04-Feb-2016
Estimado Fernando, muchas gracias por escribir una opinión acerca de su experiencia en nuestro hotel. Sera un gusto recibirle de nuevo estoy a sus órdenes para atenderte personalmente. Cordialmente, Gastón Barranco Gerente General Fiesta Americana Querétaro
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 02-Nov-2015
Gran hotel y muy buen servicio, recomiendo ampliamente
Comment from Hotel Management
04-Feb-2016 by gaston, Hotel Management
Estimado Huesped, muchas gracias por escribir una opinión acerca de su reciente estancia en Fiesta Americana Queretaro. Es un gusto conocer que disfruto su estancia con nosotros. Esperamos poder servirle nuevamente en esta su segunda casa y estoy a sus órdenes. Cordialmente, Gastón Barranco Gerente General Fiesta Americana Querétaro
5 out of 5
Recommended
for Everyone
by A verified traveller from Mexico City

Finally a good category Hotel in Queretaro

Posted 01-Nov-2015
Eventhough it was crowded for the dates (day of the dead in Mexico) and a national school event, the attention and helpfulness of the staff was superb. Booking through Expedia's app was a great idea, everything was as requested and we got a great deal on the rate. Food was incredible, extremely well portioned and home style flavor. Will be back every time I can.
Comment from Hotel Management
03-Feb-2016 by gaston, Hotel Management
Dear Ragnar, we are pleased to read your review about your stay at Fiesta Americana Queretaro. We hope to serve you again on your next visit to our city. Sincerely, Gastón Barranco General Manager Fiesta Americana Queretaro
5 out of 5
Recommended
for Other
by Andres C.

medical event

Posted 24-Oct-2015 on CheapTickets
everything was great,they meet my expectations. great food great place.
5 out of 5
by A verified traveller

Excelente

Posted 21-Oct-2015 on Hotels
Excelente
Comment from Hotel Management
04-Feb-2016
Estimado Huesped, muchas gracias por escribir una opinión acerca de su experiencia en nuestro hotel. Sera un gusto recibirle de nuevo en este tu hotel y estoy a sus órdenes para atenderte personalmente. Cordialmente, Gastón Barranco Gerente General Fiesta Americana Querétaro
5 out of 5
Recommended
for Couples
by Enrique

This traveller left a rating score only Posted 20-Oct-2015 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveller from Austin, TX

GREAT Hotel with Restaurant and Bar!

Posted 20-Oct-2015
Pros: Bed, sheets, pillows, bathroom and room layout, restaurant, bar and the facilities are very attractive and super clean.
Cons: Front desk staff was a bit cold but the rest of their staff was wonderful! The Starbucks coffee stand is a bit slow in their output.
Location: Fairly close to historic downtown Queretaro and lots of restaurants and amenities very close.
This hotel is definitely a winner! For what they charge you get a complete hotel experience with pool, gym, restaurant, bar and super customer service! We were VERY pleased with our room, the restaurant was very attractive and good and we spent a lot of time at the bar! We will definitely be back to Fiesta Americana Queretaro when we are in town again.