Ratings based on 75 Verified Reviews

4.5 out of 5
94% of guests recommend
4.6 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
3 out of 5
by Eugenio

Great place horrible service

Posted 27-Mar-2017 on Hotels
Horrible service, waiters forgot food, full of bees in the pool area, no towels and waiters ask for tip all the time. At dinner 40% of menu was not available
5 out of 5
Recommended
for Couples
by A verified traveller from Dewey AZ

amazing historical hotel in downtown Queretaro

Posted 16-Feb-2017
Pros: Clean, very well maintained with a great restaurant and centrally located.
Cons: Everything was great.
Location: Lots of very nice restaurants and bars. Many amazing historical buildings in close proximity
This is one of the nicest facilities that I have stayed in and I travel a lot. Very nicely situated to be close to much of what you would want to do in Q.
5 out of 5
by Santiago R

Beautiful hotel, amazing rooms, incredible spa

Posted 05-Jan-2017 on Hotels
Beautiful hotel with amazing rooms and an incredible spa. Great for a couple's getaway. 5-minute walk from the city historic center, which is great for sightseeing, dining and nightlife.
5 out of 5
by A verified traveller

This traveller left a rating score only Posted 04-Jan-2017 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveller from US

Very close to the historical center

Posted 25-Nov-2016
Excellent hotel facilities . Very quiet Very close to the historical sites. Good people Nice attention .
4 out of 5
by A verified traveller

Convenient hotel

Posted 18-Sep-2016 on Hotels
Close to city center
3 out of 5
Recommended
for Everyone
by A verified traveller from Boston

Nice hotel in the center of town

Posted 11-Jul-2016
We had a few issues with the laundry, items that unfortunately we never recovered, Although to be fair we came back with a TON of dirty clothes from a long hike. Other than that, the room was nice, the people friendly and the facilities beautiful. Nice hotel to come to with your family..
5 out of 5
by Jose

This traveller left a rating score only Posted 18-Jun-2016 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveller from Texas

excellent selection

Posted 13-Jun-2016
It was an excellent selection above expectatuons. Highly recommended
4 out of 5
by Abel from Guadalajara

Nice location

Posted 04-Jun-2016 on Hotels
Nice hotel, very good location