Ratings based on 55 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
92% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller from CDMX

Hotel muy céntrico, y exclusivo

Posted 19-Sep-2016
Pros: Las habitaciones y áreas comunes impecables.
Cons: Me pareció que tienen poco personal de servicio en la alberca y restaurante, por lo que el servicio era lento y a veces llegaban fríos los alimentos
Location: Está localizado en una calle privilegiada, llena de restaurantes y a unos pasos de la plaza de armas.
Quedé sorprendida con la belleza del hotel. Instalaciones modernas,acogedoras y exóticas a la vez. Muy recomendable.
3out of 5
by A verified traveller from Boston

Nice hotel in the center of town

Posted 11-Jul-2016
We had a few issues with the laundry, items that unfortunately we never recovered, Although to be fair we came back with a TON of dirty clothes from a long hike. Other than that, the room was nice, the people friendly and the facilities beautiful. Nice hotel to come to with your family..
5out of 5
by Jose

This traveller left a rating score only Posted 18-Jun-2016 on Hotels
5out of 5
by A verified traveller from Texas

excellent selection

Posted 13-Jun-2016
It was an excellent selection above expectatuons. Highly recommended
4out of 5
by Abel from Guadalajara

Nice location

Posted 04-Jun-2016 on Hotels
Nice hotel, very good location
5out of 5
by A verified traveller

Great place to stay

Posted 09-Apr-2016 on Hotels
The hotel was beautiful. It was very relaxing and enjoyable. The staff were very helpful.
5out of 5
by A verified traveller

Súper hotel muy céntrico

Posted 06-Apr-2016
El hotel está muy bonito, súper decoración. Muy cuidado. Las habitaciones espectaculares, amplias, lindas y limpias. La alberca caliente. Muy céntrico, puedes disfrutar de Las plazas y del centro muy agusto.
5out of 5
by Jose Enrique from Mexico DF

Posted 04-Apr-2016 on Hotels
Todo muy bien. Solo que el SPA es muy chico y las masajistas no son ls mejores. Pero todo en el Hotel increible. Sin duda el mejor hotel en Queretaro.
3out of 5
by A verified traveller

This traveller left a rating score only Posted 22-Mar-2016 on Hotels
5out of 5
by A verified traveller

Posted 07-Mar-2016
Excelentes instalaciones y ubicación, recomendado 100%