Ratings based on 95 Verified Reviews

4.4 out of 5
85% of guests recommend
4.8 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Everyone
by A verified traveller

Cute hotel in city center

Posted 14-Feb-2017
Amazing stay at the hotel. Very attentive staff, beautiful grounds and rooftop, nicely decorated rooms, comfortable, and great location. Wish the rooms could be a bit cooler and for the rooftop to be utilized a bit more besides planned events (great view during the day and night!).
4out of 5
Recommended
for Couples
by A verified traveller from Maine

Great Hotel close to city center

Posted 09-Feb-2017
Pros: We really liked the location and the room. We walked to most places and the room was very comfortable, although somewhat dark.
Cons: Having more food options would be nice. Since it was off season, there was not a lot of options for getting food other than going into town
Location: The location is fantastic and very convenient to the town center. Most of the town activities we very close.
We stayed here for 3 nights in January (Victoria Room) and were very pleased with the hotel. It is located 1 block from the city center and very convenient. The room was quite large with a loft that contained a Jacuzzi. It was a very nice hotel with very friendly staff. Because it was off season, it seemed like we had the hotel to ourselves.
5out of 5
Recommended
for Couples
by A verified traveller from Copenhagen

Privacidad y comodidad en el centro histórico

Posted 20-Jan-2017
Pros: We have no buts. We loved it all, from the attentive personnel to the bathroom toiletries.
Location: Centro historico. Vimos un baresito en la misma cuadra, enfrente del hotel, con musica en vivo.
We cannot recommend this hotel enough. We booked it last minute due to a change of plans, and took a great surprise. We stayed in the "Allende" room, which had modern Mexican decor, a fantastic bathroom, and our favorite - the lighting. It was obvious that the lighting was really well planned, from the entrance to the bathroom. We heard nothing else in the hotel, except for the occasional suitcase wheels of guests leaving. Reception offered us tequila shots when we entered and we laughed at this, but actually went back and redeemed them to celebrate. We didn't explore the area so much since we were there for a short stay, but we did get a quick glance at how close we were to main attractions. After dinner in town, we went back to the hotel where you can ring the bell and reception will open in person for you. The personnel at night watch gave us a tour of the hotel when we mentioned we were there for such a short stay. He led us up to the rooftop and gave us a detailed explanation of the hotel areas. Clean, clean, clean! Perfect stay.
5out of 5
Recommended
for Couples
by A verified traveller

Muy especial

Posted 09-Jan-2017
Pros: La privacidad y que cada cuarto es único
Se los recomiendo ampliamente. Muy cerca del centro de Queretaro.
3out of 5
Recommended
for Everyone
by A verified traveller

No tiene restaurante

Posted 19-Dec-2016
El hotel está muy bonito y limpio, el personal es amable, sin embargo, no tiene restaurante y en la página del hotel vienen fotos de mesa y comida como si sí tuviera.
3out of 5
by A verified traveller

Hotel centrico

Posted 18-Dec-2016
Es un hotel bonito pero no tiene ningún restaurante y tampoco te proporciona algún otro servicio que el de la habitación ya que pedí hielo y me dijeron que no tenían, tampoco tienen estacionamiento.
5out of 5
Recommended
for Everyone
by A verified traveller from Ojai, CA USA

Beautiful antique

Posted 20-Nov-2016
Pros: Room was spacious and clean. Staff was exceptional and helpful. Rooms were beautifully designed with unique art.
Cons: No English (or foreign) channels on TV. Faucets were confusing and could have used a guide on how to use. Breakfasts were mediocre.
Location: Queretaro is one of the most beautiful cities in Mexico, with street vendors, plazas everywhere you turn, and magnificent architecture.
I loved everything about this place. It is centrally located in the heart of Queretaro, with easy access to all the important museums, sights and strolls.
4out of 5
by A verified traveller

Hotel bonito y cómodo

Posted 11-Nov-2016 on Hotels
La habitación muy bonita, pero les falta mejorar el servicio, sobre todo en cocina.
5out of 5
Recommended
for Everyone
by A verified traveller from N

Excelente

Posted 01-Aug-2016
Excelente hotel, se esfuerzan por dar la mejor atención y hacen lo que sea por el bienestar del huésped!
4out of 5
Recommended
for Couples
by A verified traveller from pachuca

Excelente ubicación en el centro histórico

Posted 26-Jul-2016
Pros: La construcción, está muy bonito; la comodidad y la ubicación.
Cons: Que cuenten con más personal de servicio y que opere el restaurante.
Location: Reitero que su ubicación es inmejorable lo que da la posibilidad de aprovechar todas las actividades que ofrece el centro histórico
Las fortalezas del hotel son su excelente ubicación, la tranquilidad y la comodidad de sus habitaciones. Las debilidades es que cuentan con poco personal lo que en algún momento provoca cierto nivel de desatención. La recomendación es que instalen un restaurante, considerando que cuentan con el espacio para ello.