3 outdoor pools, pool umbrellas

Reviews of Hotel San Bada

3.5 out of 5
Hotel San Bada
Near Manuel Antonio Natl Park entrance, Quepos, Puntarenas

Reviews

8.6

Excellent

Rating 10 - Excellent. 220 out of 420 reviews" "
Rating 8 - Good. 117 out of 420 reviews" "
Rating 6 - Okay. 54 out of 420 reviews" "
Rating 4 - Poor. 15 out of 420 reviews" "
Rating 2 - Terrible. 14 out of 420 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Amber

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The closest hotel to the national park! So easy to eat breakfast at the hotel and just walk to the opening of the park.
Stayed 1 night in Mar 2024

10/10 Excellent

Bhavik

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best
Stayed 2 nights in Apr 2024

4/10 Poor

Frank

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked this hotel for three nights but we stayed only two nights and moved out on third night Costa Verde Hotel. We had no hot water, no Wi-Fi, no TV since no internet, hair drier did not work, balcony door did not lock, rails on balcony were rusty, no game room as advertised, water in pool was cloudy, pool bar looked poor and needs some remodeling, pool loungers were torn, entrance to the pool smelled with sewer, breakfast and dinner at Congo restaurant were below average. We called front desk to fix room problems, but no one ever came.We also called to help us bring down our bags when we checked out but no one showed up. I think there was some language barrier, communication issues. The area around the hotel was full of merchants since it was right by the entrance to the Manuel Antonio Park. Not pretty. We would move out the second day but there was no availability at other hotels with higher rating.

10/10 Excellent

Mona

Travelled with family
Liked: Cleanliness, staff & service, amenities
If your purpose is visiting the National Park, this is the perfect hotel for that!
Stayed 2 nights in Mar 2024

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

SUCHANDRA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view from the 6th floor.
Stayed 6 nights in Feb 2024

10/10 Excellent

Alejandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was so convenient to be near the park and also have our own pool to enjoy.
Stayed 1 night in Feb 2024

8/10 Good

John

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is literally at the gate to Manuel Antonio Park. Couldn't be closer to the entrance.
Stayed 1 night in Jan 2024

10/10 Excellent

donna

Stayed 1 night in Jan 2024

4/10 Poor

mariya

Stayed 2 nights in Jan 2024

10/10 Excellent

Calvin Z.

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it 100%
Stayed 3 nights in Dec 2023

8/10 Good

Liza, San Jose

Travelled with family
Liked: Cleanliness, staff & service
Very convenient to the Manuel Antonio park entrance. The hotel is dated and the furniture is quite old, but everything worked fine, the rooms were clean and the beds were comfortable. The walk to the beach is a bit sketchy but it's very short and easy. Very friendly and helpful reception staff. Food was good at the restaurant also
Stayed 2 nights in Jul 2023

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, beautiful room, awesome pool, great help with tours, everything is first class!!
Stayed 3 nights in Jun 2023

8/10 Good

Kathleen

Travelled with family
Liked: Cleanliness
The hotel staff acted like we were bothering them by being there. We were one of few families and it was a continuous fight to get service.
Stayed 3 nights in Jun 2023

8/10 Good

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2023

6/10 Okay

Kristin

Travelled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The hotel is a great location, it is very close to the national park and the beach. Unfortunately though the hotel itself is in need of serious maintenance and renovations.
Stayed 3 nights in Apr 2023

10/10 Excellent

Luz

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
El personal del hotel muy amable Gerardo de administración y Josué uno de los botones exelente trabajo y amabilidad, saludos desde Alaska
Stayed 2 nights in Mar 2023

10/10 Excellent

Shannon

Stayed 1 night in Feb 2023

8/10 Good

James, Oswego

Travelled with partner
Liked: Cleanliness
San Bada is a great location for the National Park, beach, and a few restaurants. Breakfast was good. Rooms are spacious and clean. Unfortunately the view towards the ocean from all rooms, is looking at a group of run down buildings. Very disappointed that our view was of the rundown buildings with a small glimpse of the ocean.
Stayed 3 nights in Feb 2023

8/10 Good

Claudia Vanessa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice resort and the area was perfect. 5 minute walk to the beach and the hotel is also right next to National Park. Very friendly staff and quick service. Would definitely go again.
Stayed 5 nights in Feb 2023

8/10 Good

GARY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Felt a bit like disney land. Way too many people entering the park at the entrance to the hotel
Stayed 2 nights in Jan 2023

10/10 Excellent

Dayna

Loved it
Stayed 1 night in Jan 2023

10/10 Excellent

Jason

Stayed 1 night in Jan 2023

6/10 Okay

Michelle Leanne

Travelled with family, Travelled with family and small children
Disliked: Property conditions & facilities
Close to the ocean Pool/hot tub wasn’t ever cleaned in 7 days we stayed Not really worth the price

2/10 Terrible

Haim

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
OUR TERRIBLE EXPERIENCE WOTH SAN BADA HOTEL
San Bada hotel was the worst experience my family have ever had with hotels. We have reserved and paid in advanced two rooms for 3 nights for my family vacation and were charged $335 per room per night. We have expected a reasonable hotel for this price but we were EXTREMLY disappointed. We have found a run down old hotel. The rooms smell terrible and are full of bugs. The sheets are not clean and the pillows are smelly. The staff are tired and really do not care. After the first night we went for breakfast and found the place dirty and full of flies. We really could not eat there. We approached the manager and explained our huge disappointment of the hotel. We asked to leave and asked for refunds for the two nights left (that we have paid in advance). The manager was rude and refused to refund anything. To save our family vacation, we had to make new reservation in another hotel and left San Bada hotel. It left us with a terrible taste for our vacation. The San Bada hotel charges high price for very poor return. The exuberant price for this terrible hotel, in my opinion is NOT justified.
Stayed 3 nights in Dec 2022
Response from EHO on 9 Dec 2022
Dear Haim We hope you are doing well, we would like to share with all the readers about your stay at Hotel San Bada, unfortunately, the next day of your arrival to the hotel, you called from desk and informed us that you had a last minute situation and you must to leave the country, we asked you the reason and you just said that your plans have changed , we explained to you about the cancelation policy and even asked you to write an email to our manager explaining the reason of your early departure in order for us to consider to give you a refund, but you refused to do it, we did not understand why, probably because there was no valid reason for a refund, we are always open to negotiate with our guests, when something is wrong or when there is a emergency o last minute situation, but we never even have a complaint from you.We wish you the best and hope you have enjoyed your visit to Costa Rica.

10/10 Excellent

Justin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed hear 1 night. Steps from the park. Was not very full so that was nice. Not sure what the experience would be like if the property were full. AC worked well. Pools and bars were nice. Breakfast was very good and included. Staff were very friendly and accommodating. Luis, our tour guide for the park, was excellent. I would highly recommend a guide. They are able to find the animals much easier and they use your phone with their spotting scopes to get excellent pictures. It was $51 USD per person but that does include your admission to the park. Pura Vida!
Stayed 1 night in Nov 2022

10/10 Excellent

Teresa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at the San Bada! It’s a great location directly next to Manuel Antonio park. Very convenient walking distance to the beach and a few restaurants. The staff was very helpful, even tracking us down in the hotel restaurant after we checked out and left something in our room. The rooms were clean and we saw lots of wild life, especially monkeys right outside our door several times!
Stayed 4 nights in Nov 2022

10/10 Excellent

Rakayla, Fresno

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is located right outside the entrance to Manuel Antonio. We ate at the sushi restaurant which was good and had a great view. It was raining out and the sound of the rain on the roof of the restaurant was wonderful. We also had some wildlife come in while we were dining, which of course was one of the advantages to being right next to the park. Our room was comfortable and I slept amazing in the bed. We did walk down to the beach, it’s only about 6-7 minutes up a trail. I will be back!
Stayed 1 night in Oct 2022

10/10 Excellent

Scott

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is literally next to the entrance to Manuel Antonio National Park and a two or three minute walk to the beach. The restaurant at the top of the hotel has a spectacular view of the beach and bay.
Stayed 4 nights in Aug 2022

10/10 Excellent

Traci, Monterey Park

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our balcony was up against trees where monkeys flew around. The on site restaurant came in handy during the thunderstorm. Rooms are lovely with high ceilings. Location is right up against National Park, the small street has many shops, restaurants, vendors. Beach access is nearby as well.
Stayed 2 nights in Jul 2022

10/10 Excellent

Ayala

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
Nice staff. Close to Manuel Antonio park. Very nice rooftop bar/pool. But not clean Francisco and Gerardo at the front desk were very helpful.
Stayed 2 nights in Jul 2022

10/10 Excellent

Tim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel San Bada was incredible!! Location is the best for Manuel Antonio. The staff was awesome. Always did everything that they could to answer questions, make suggestions, make me feel relaxed, and take care immediately of any concerns we had during our stay! Housekeepers do an amazing job making sure everything is clean and disinfected! We loved our stay there!!
Stayed 7 nights in Jun 2022

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was incredible! You are literally staying inside Manuel Antonio National Park. And the beach is 5 minutes away. They did everything possible to accommodate me. Thank you again!
Stayed 2 nights in Jul 2022

10/10 Excellent

Angel

Stayed 1 night in Jul 2022

2/10 Terrible

Hiten

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Location was great - right next to the National park but it is showing it’s age. I got bitten by a wasp (incredibly painful). There was a hive right outside our door and no one seemed to care. I also could not adjust the temp of the AC - it seemed fixed. Sweated all night. Plumbing was a bit wired as well. Switching on the wash basin tap seemed to cause dripping in the shower every time. Very strange.
Stayed 2 nights in Apr 2022

8/10 Good

Sopha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I reported some loose towel rack and faucet which they response right away to fix the issue. I would stay there again since it is next to national park and the beach.
Stayed 2 nights in Mar 2022

8/10 Good

Ellen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location right next door to Manuel Antonio National Park with a shortcut to beach. A leisurely 10 minute walk along the street to purchase from vendors, get to restaurants, beach and activities.
Stayed 3 nights in Mar 2022

10/10 Excellent

Craig

Stayed 1 night in Feb 2022

10/10 Excellent

Edna

Travelled with partner
Liked: Cleanliness
Beautiful location!
Stayed 4 nights in Feb 2022

6/10 Okay

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and Clean but no Hot Water
Beds were comfortable, hotel is well maintained for an older property. However water in shower was cold for 3 days in a row, never had a hot shower which was awful.
Stayed 2 nights in Feb 2022

10/10 Excellent

danilo

Stayed 2 nights in Feb 2022

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was right by National Park. A little bit noisy at times especially the music from the swim up bar four parties in the upstairs dining room. Some problems with septic system odors near he building well as on the walk between the hotel and the beach
Stayed 2 nights in Jan 2022

10/10 Excellent

Henrik

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Perfect location, good value and rooftop restaurant is very good. Try the grilled tuna salad. hotel needs some minor updates and upkeep. Rooms are updated and very clean with high ceilings.
Stayed 3 nights in Jan 2022

8/10 Good

Verified traveller

Liked: Room comfort
Nice hotel with good location but can be better
I liked my stay at San Bada. Great location by the beach. Junior staff is friendly and helpful. Rooms are spacious. Having said that the Manager on duty and mid managers sitting at the reception are focused more on billing you rather than helping customers and running the place efficiently. The hotel clearly understaffed. Some of the cleaning happened really late in the day. I was leaving at 4am and senior manager offered no help despite me asking. I was saved by the guard who kindly called the driver in the night and they safely brought me to my stop. I perhaps won’t stay again. Management of the place should be addressed and improved.
Stayed 3 nights in Jan 2022

2/10 Terrible

Kamil

Travelled with family
Disliked: Staff & service, property conditions & facilities
What a joke!
Rude not friendly service, the problem with air conditioning, door locker, not working safe. They promise to drive me to the beach by buggy because I can't walk... In the next few days, whet can't find the driver... breakfast terrible for this price... I’m strongly do not recommend this joke hotel. Terrible experience.
Stayed 4 nights in Jan 2022

4/10 Poor

Verified traveller

Travelled with group
Liked: Property conditions & facilities
Disliked: Staff & service
Great location rest is disappointing
Great location with short path to the beach and next door to park. Spacious rooms. Rest is disappointing. You have to chaise for cleaning and if lucky your room would perhaps be cleaned by 4-5pm or won’t be at all unless you ask specifically. Room service plates don’t get collected by staff and in the morning floor is a mess due to animals picking it up. In sushi restaurant we waited for the order for 1 hour before it arrived. On top of this I was recommended the hotel and naively checked in directly. I ended up been overcharged for three nights with $260 daily days vs the $160 on hotels.com. I realised that only later and started to book online. I challenged them but they could not care less as they don’t state rates on their site so charge whichever they want. Shame on the management really. They should know better. It’s ok to pay a bit more but not so much more. So make your conclusions and don’t deal with them directly.
Stayed 1 night in Jan 2022

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location, easy walk to town and beach
Stayed 3 nights in Dec 2021