Ratings based on 420 verified reviews

4.1 out of 5
85% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia-verified reviews
5 out of 5
by a verified traveller

This traveller left a rating score only Posted 1 Oct 2019
4 out of 5
by a verified traveller from Kuala Lumpur

Posted 25 Sep 2019
Old school
5 out of 5
by a verified traveller

This traveller left a rating score only Posted 22 Sep 2019
5 out of 5
by a verified traveller

Posted 19 Sep 2019
Fire pit and the restaurant of the hotel was really good.
5 out of 5
by a verified traveller from Montreal

Posted 18 Sep 2019
Very nice hotel, and their dedication to being environmentally friendly is truly impressive. It's a nice change from the usual "please reuse your towels because we want to pretend we care about the environment" messages we see in every hotel these days. Also the restaurant was absolutely delicious and serves almost exclusively local food.
5 out of 5
by a verified traveller from Auckland, NZ

Posted 11 Sep 2019
Hands down the best hotel breakfast I've ever had! I also loved their sustainability practises (from little things like the toilet rolls, to big things like the recycled furnishings and solar panels). Recommended++
5 out of 5
by a verified traveller

Posted 5 Sep 2019
Excellent hotel, great location and friendly staff. Had an issue with late check out and staff was very cooperative.
5 out of 5
by a verified traveller

Posted 3 Sep 2019
Lovely staff. Very accommodating. Helped us with local information. Beautiful setting.
5 out of 5
by a verified traveller

Posted 1 Sep 2019
Great location. Right next to the bus stop to into Queenstown or back to the airport. Clean spacious rooms. Bar and restaurant not great (just not our taste). Beautiful shampoo and toiletries
4 out of 5
by a verified traveller

Posted 28 Aug 2019
Nice place & special decoration. Suitable for family;