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Reviews of Queenstown Country Lodge

4 out of 5
Queenstown Country Lodge
497 Frankton Ladies Mile Highway, Lake Hayes

Reviews

9.8

Exceptional

Rating 10 - Excellent. 15 out of 18 reviews" "
Rating 8 - Good. 3 out of 18 reviews" "
Rating 6 - Okay. 0 out of 18 reviews" "
Rating 4 - Poor. 0 out of 18 reviews" "
Rating 2 - Terrible. 0 out of 18 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Owen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is kept in perfect condition. Jennifer the host made us feel welcomed and like we were at home. I can’t wait to get back to stay at this beautiful lodge in this serene setting again! Couldn’t fault it in any way. If you like natural beauty and value a perfectly clean and maintained property then Queenstown Country Lodge is for you! Thanks Jennifer! look forward to dropping by again soon!
Stayed 1 night in Nov 2023

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only complaint I have is that we didn't stay longer. Welcoming and as they live in the area, excellent with their recommendations. The accommodations were luxurious (soft sheets, pillows and towels). The kitchen well stocked with a full fridge available for storage. There are breakfast options (cereal, tea, toast) and if you want something more extensive (fruit) there are stores nearby. I do recommend having a car as this is a drive out of town (which is exactly what we were looking for). Although on a busy road, they are far off track so there is not a bother of traffic sounds. Had the chance to meet their new family member, Gordon Ramsey (the lamb) as well as his brother, a loving dog named Rex. Will stay again if ever in Queenstown or Arrowtown!
Stayed 1 night in Nov 2022

8/10 Good

Bridget

Travelled with group
Liked: Cleanliness
Disliked: Amenities
The room was spacious and clean and beds were very comfortable. The outside of the property whilst a beautiful setting looked like it needed some maintenance and the spa pool needed a clean. The owners were not on site but responded well to emails . I had a different impression from the advertising when booking this property and felt it would be a real treat but was a little disappointed overall.
Stayed 1 night in Nov 2022

10/10 Excellent

Dr Jennifer, Lanai City

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, staff were friendly and extremely helpful. Will be staying here again in the future
Stayed 1 night in Apr 2022
Response from Jennifer on 3 May 2022
Thank you! It was a pleasure to you both & the beautiful Stitch

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely quite and peaceful setting. Friendly and helpful host (Mitch). Lovely breakfast.
Stayed 2 nights in Apr 2019
Response from QCL on 8 May 2019
Thank your for your kind review!

10/10 Excellent

Eric, Las Vegas, NV USA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mitch and Beca we're wonderful hosts. Felt like family at breakfast, and they introduced us to crumpets and ANZAC cookies. Could not have been more memorable. If you go, you may want to rent a car, they are a bit away from town but well worth the drive!!
Stayed 3 nights in Apr 2019
Response from QCL on 1 May 2019
Dear Eric, Thank you for your kind review and staying with us. Hope you both had an enjoyable stay!

10/10 Excellent

Verified traveller

Stayed 1 night in Mar 2019
Response from QCL on 23 Apr 2019
Thank you for you kind review!

10/10 Excellent

Royce

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay! We enjoyed the sunshine outside in the afternoon with a bottle of wine we’d picked up down the road, lovely atmosphere. Great breakfast spread including chia puddings and delicious local honey and spreads. Topped off with fresh from the oven blueberry banana muffins that we enjoyed at the summit of Ben Lomond! Our hosts were friendly and accommodating, thank you so much!
Stayed 1 night in Mar 2019
Response from QCL on 23 Apr 2019
Thank you so much for your kind review and staying with us!

10/10 Excellent

Verified traveller

Stayed 6 nights in Feb 2019
Response from QCL on 23 Apr 2019
Thank you!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Feb 2019
Response from QCL on 23 Apr 2019
Thank you for staying with us!

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Room was good and comfortable . The fridge was in the common area and it would be better to have one in your room. Breakfast was from 8.30am . so I only made breakfast on one day , should be earlier.
Stayed 5 nights in Feb 2019
Response from QCL on 7 Mar 2019
Dear Guest, Thank you for taking the time and sharing your experience. We are more than happy to offer breakfast earlier to our guests and have been doing so on demand. Please note that some of our rooms do have small fridges in the rooms and we are hoping to get more for those couple of rooms that do not have them. We hope to see you again in future! Best Wishes

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019
Response from Queenstown Country Lodge on 4 Mar 2019
Thank you for your kind review Barbara!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful property in a beautiful setting. Woke up to the wonderful view of the mountains. Continental breakfast was lovely. Maria was a lovely host. Would definitely recommend!
Stayed 3 nights in Feb 2019
Response from Queenstown Country Lodge on 27 Feb 2019
Dear Guest, Thank you for your kind review and recommendation to others! Pleas be assured it was our pleasure looking after you and we hope to see again in future! Best Wishes

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Great Base For Exploring Queenstown
We loved this place. It is a newly constructed house being used as a B&B. The facilities are excellent and the location is good. The house manager (Marina) was incredibly friendly and accommodating. All the other guests were great. It was wonderful to have a relaxed, non-hotel base for a couple of days to catch up on stuff like laundry and eating take-out (and avoiding eating in a restaurant for the umpteenth time in a row). Strong recommendation.
Stayed 2 nights in Feb 2019
Response from Queenstown Country Lodge on 16 Feb 2019
Hi Roger, Thank you for your kind words and recommendation to others. We are pleased you have enjoyed your stay with us and hoping to see again in future! Best Wishes

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly. We requested breakfast earlier than normal on two occasions and we provided the whole bit without any issues. Answered all our questions. Ver very helpful. Better than five stars.
Stayed 3 nights in Jan 2019
Response from QCL on 8 Jan 2019
Dear Guest, Thank you for your kind feedback, please be assured it was our pleasure looking after you and we hope we will see you again in future. Best wishes, Queenstown Country Lodge Team

10/10 Excellent

Kate, Melbourne, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxurious B&B
The two of us had a very enjoyable stay here. The room was very comfortable, bathroom excellent, beautiful surroundings and our hosts were just lovely. Everything top notch. We really enjoyed "happy hour" in the lounge with the gorgeous view, and the choice of nibbles and wine and the chance to chat with our hosts and other guests.
Response from Fiona on 5 Dec 2016
It was a pleasure having you stay with us for the week, and hope you return again soon. Your healthy biscuit recipe for Barry was perfect, and we also now have lovely glasses in the rooms, thanks Paul!

10/10 Excellent

Anthony, Australia - SA - Regional SA

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Home away from home; Value: Reasonable; Service: Go the extra mile, Outstanding; Cleanliness: Immaculate, Beautiful;

10/10 Excellent

Renate&Wilhelm, Schwaförden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nr. 1 unter 10 selbstetfahrenen NZ Unterkünften
Sehr komfortabel ausgestattet. Schöne Lage und schöne Aussicht aus dem Zimmer. Hervoragender Service mit susgesprochen gutem Frühstück. Wer etwas aus dem Normalen herausragendes sucht solltesein Geld hier investitieren. Trotz einem Tag Regen etwas was sehr angenehm in Erinerung bleibt.
Response from Queenstown Country Lodge on 27 Feb 2019
Thank you so much for your kind review and feedback! We loved having you! Best Wishes