Ratings based on 32 verified reviews

4.3 out of 5
82% of guests recommend
4.0 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia-verified reviews
5 out of 5
by a verified traveller

Posted 06-Jan-2019
The view was amazing. The apartment has a wonderful layout - so spacious and well designed! :)
Comment from Hotel Management
06-Jan-2019 by With Heartfelt Appreciation, Hotel Management
Dear Valued Resident, Greetings from your friendly team at Citadines Fusionopolis Singapore! Thank you for choosing our serviced residence and for your positive feedback. All of us are delighted you had a pleasant stay with us and have been impressed with the layout of our loft apartment with its scintillating view. We have truly enjoyed being of service to you and we earnestly look forward to welcoming you back for more enjoyable and comfortable stays. Thank you for your valued support. Kind regards, Cynthia Lim, Resident Relations Manager
5 out of 5
by a verified traveller

Posted 03-Jan-2019 on Wotif
Comment from Hotel Management
04-Jan-2019 by With Heartfelt Appreciation, Hotel Management
Dear Valued Guest, Greetings from your friendly team at Citadines Fusionopolis Singapore! Thank you for choosing our serviced residence and for awarding a perfect rating for your recent stay with us. All of us are delighted you had a wholly enjoyable and comfortable stay with us. We sincerely hope you will now make our residence your choice lodging whenever your travels bring you back to our friendly shore. It has been our great privilege and pleasure to have been of service to you and all of us earnestly look forward to welcoming you back for more enjoyable and comfortable stays. We are at your service. Thank you for your valued support. Kind regards, Cynthia Lim, Resident Relations Manager
3 out of 5
by a verified traveller

Posted 12-Dec-2018
The apartment was nice with a great view. But there are many buts. 1. The shower in 1933 leaked all over. Was quite annoying. 2. The fixtures were getting a bit worn and even the railing of the steps is lose and came off 3. the front desk area does not make for good first impression. Could be nicer 4. The taxis can not find how to get to the door. You have to learn to go call taxi or Grab from the shopping mall 5. it is in a business area. NOTHING to do on the weekends and hard to get Grab in the area However, the good is 1. Free flow coffee 2. The staff is amazing 3. The view is amazing 4. the flats have everything you will need from TV to surround sound.
Comment from Hotel Management
13-Dec-2018 by With Sincere Apologies, Hotel Management
Dear Valued Guest, Greetings from your friendly team at Citadines Fusionopolis Singapore! Thank you for choosing our serviced residence and for your positive feedback. All of us are delighted you enjoyed the scintillating view from your apartment and have been impressed with our service. Thank you for your valuable feedback on the defective shower in the loft apartment you stayed in and we assure you our Engineering team shall be carrying out the required corrective works. All of us sincerely apologise for the discomfort and inconvenience caused to you by this faulty shower and hope you will give us another chance to welcome you back as we earnestly wish to create a wholly enjoyable and comfortable stay for you. We have truly enjoyed being of service to you and we earnestly look forward to welcoming you back. Thank you for your valued support. Kind regards, Cynthia Lim, Resident Relations Manager
5 out of 5
by a verified traveller from Ithaca, NY, USA

Good overall

Posted 03-Sep-2018 on Hotels
The stay was good, apartment is clean and nice. Not quite as big as i expected though, and the bathrooms were slightly dated.
Comment from Hotel Management
04-Sep-2018 by Qith Heartfelt Appreciation, Hotel Management
Dear Valued Guest, Greetings from your team at Citadines Fusionopolis Singapore! Thank you for choosing our serviced residence and for sharing your stay experience. We are delighted you had an overall enjoyable stay with us. All of us are truly appreciate your valuable feedback regarding the bathroom and assure you we shall be sharing your feedback with the management. It has been our great pleasure to have been of service to you and all of us earnestly look forward to welcoming you back for more enjoyable and comfortable stays. We are at your service. Thank you for your valued support. Kind regards, Cynthia Lim, Resident Relations Manager
4 out of 5
by a verified traveller

Great view and great space

Posted 14-Aug-2018 on Hotels
Love the quiet and spacious location - One North station is underneath the apartment. It is a new area with mostly companies coupled with residential apartments. Lots of eateries and coffee stations. Fantastic location for space and view. Apartment has everything you need.
Comment from Hotel Management
14-Aug-2018 by With Heartfelt Appreciation, Hotel Management
Dear Valued Resident, Greetings from your friendly team at Citadines Fusionopolis Singapore! Thank you for choosing our serviced residence and for your positive feedback. All of us are delighted you had a pleasant stay with us and had enjoyed the scintillating view from your loft apartment. We have truly enjoyed being of service to you and we earnestly look forward to welcoming you back for more enjoyable and comfortable stays. Thank you for your valued support. Kind regards, Cynthia Lim, Resident Relations Manager
4 out of 5
Recommended
for Everyone
by a verified traveller

spacious and convenient apartment

Posted 27-Jul-2018
The apartment is near at one north mrt station. There have a food court nearby so easily to find food. The room is Comfortable and spacious. we are family of three to stayed there for 3 nights. The bed is not big enough for our. So added Singapore $50 per night. Little bit expensive but overall it a great apartment.
Comment from Hotel Management
27-Jul-2018 by Mubin, Hotel Management
Dear Valued Resident, Greetings from your friendly team at Citadines Fusionopolis Singapore! Thank you for choosing our serviced residence and for your feedback. All of us are indeed heartened to learn you have found our location ideal and convenient. It has been our great pleasure to have been of service to you and all of us earnestly look forward to welcoming you back for more enjoyable and comfortable stays. We are at your service. Thank you for your valued support. Kind regards, Mubin Omar Curator, Resident Experience
4 out of 5
by a verified traveller

Enjoy the quietness

Posted 19-Sep-2017 on Hotels
Overall, nice place to stay away from the noise of city to enjoy the quietness.
Comment from Hotel Management
21-Sep-2017 by Cynthia, Hotel Management
Dear Valued Resident, Greetings from your team at Citadines Fusionopolis Singapore! Thank you for choosing serviced residence. We are heartened to learn you had a great stay with us and we sincerely hope our residence will be your choice accommodation option whenever you need a relaxing break away from your busy schedule. All of us have truly enjoyed being of service to you and we earnestly look forward to welcoming you back in the near future. We are at your service. Thank you. Kind regards, Cynthia Lim, Resident Relations Manager
5 out of 5
by Mengxi

very modern, new, clean, spacious, BIG!!!

Posted 17-Jul-2017 on Hotels
This is the best hotel I've ever met in Singapore. Great location (1 minute walk to One North station), the room is very new, modern and clean. facility is great (washing machine, microwave oven, etc) it is very spacious, very suitable for big family. The only problem is you need to pay s$50 per night per extra bed, which is not really worth it.
Comment from Hotel Management
19-Jul-2017 by Cynthia, Hotel Management
Dear Mengxi Greetings from your team at Citadines Fusionopolis Singapore! Thank you for choosing our serviced residence and for letting us know you find our residence as the best lodging option in Singapore. We are delighted you had a great stay in our spacious and fully-equipped loft apartment. We deeply regret to learn the only detraction of your stay was the charge of the extra bed rental. Kindly allow us to share that chargeable rental of extra bed is a very common in our industry and we assure you our rate is very attractive in comparison with those charged by our competitors. It has truly been our great pleasure hosting you and we earnestly look forward to welcoming you back for more great stays with us. Thank you for your valued support. Kind regards, Cynthia Lim, Resident Relations Manager
5 out of 5
Recommended
for Everyone
by a verified traveller

Posted 04-Jun-2017
Very convenient with excellent facilities perfect location if attending conferences or meetings or training at the Fusionopolis centre
Comment from Hotel Management
06-Jun-2017 by With Heartfelt Appreciation, Hotel Management
Dear Valued Resident, Greetings from the team at Citadines Fusionopolis Singapore! Thank you for choosing our serviced residence during your recent trip to Singapore and for highlighting how ideally our residence is located for travelers who are attending conferences or meetings or training at Fusionopolis, Singapore's main research and development precinct. Amidst your busy schedule, all of us sincerely hope you managed to spend some time relaxing or enjoying hearty delicious meals at the many restaurants or eateries located nearby as Fusionopolis was designed and built to be a city within a city as a work-live-play-learn development. We are delighted you had a wholly enjoyable and comfortable stay with us and we sincerely hope that you will now make our residence your choice lodging whenever your travels bring you back. Please do not hesitate to let us know should you have future reservations with us as it would be our great pleasure to be of assistance to you any time. All of us have truly enjoyed being of service to you and we earnestly look forward to welcoming you back soon. We are at your service. Thank you for your valued support. Kind regards, Cynthia Lim, Resident Relations Manager
5 out of 5
by a verified traveller

Great stay!

Posted 28-May-2017 on Hotels
Apartment is very clean and nice, view is superb! However it's hard to book. Only need a night's stay for my bf's birthday however apartment normally take booking for 5 nights and above.
Comment from Hotel Management
01-Jun-2017 by Cynthia, Hotel Management
Dear Valued Resident, Greetings from the team at Citadines Fusionopolis Singapore! We wish your boyfriend a happy belated birthday and sincerely thank you fir choosing our serviced residence to celebrate this special occasion. All of us are delighted you had a great stay with us and our loft apartment with its spectacular view had impressed you. Please accept our sincere apologies for any disappointment caused to you by our serviced residence's minimum length of stay requirement and allow ys to clarify on this matter. As our core business is that of serviced residences whereby the business plan is for long-term stay durations of one month or more, the local authorities require all serviced residence operators to impose a minimum length of stay restriction for our short-term stay residents to differentiate us from hotels. We seek your kind understanding over this matter and hope you will return to stay with us whenever you need a longer respite from your busy work schedule or to celebrate more momentous occasions. It has truly been our great pleasure being of service to your boyfriend and you, and we earnestly look forward. To welcoming you back and being of service to you again. Thank you for your valued support. Kind regards, Cynthia Lim, Resident Relations Manager