Queen Victoria Holidays from £921

Booking and check-in were easy. Apartment was correct. Impossible to speak with a person on the phone during my stay. Communication was poor by email and text messaging. NO WORKING INTERNET for the entire stay.

Great stay but the bathtub wasn’t sealed properly and water leaks into apartment underneath and fridge loves to leak water

Overall pretty average. Considering cost it’s a decent stay, but the building isn’t anything special. During one night of our stay the fire alarm went off 4-5 times over a span of 4 hours. The water in the unit doesn’t get very cold either and no bottled water was supplied. Another issue is the elevator in the building, according to other residents usually only one elevator of the two elevators is operating and the building refuses to fix the broken one. Wait times for the elevator are long. The building is great for location though, Rogers Center is only a couple minute walk, as well as Scotiabank Arena and Union Station is a 5-10 minute walk. Decent sized unit for guests but poor build quality, doors don’t seem to latch and lock and everything in our unit looked to be slopped together last second.

Check in was very confusing and the middle men in the lobby are not very helpful Emailed the company about the missing tv remote but haven’t heard back so we cldnt use the tv at all

Don't get me wrong the location and overall apartment was amazing we had a great stay in that regard. Communication could've been handled differently. Lots of jumping through hoops to check in, the parking situation is an absolute mess, and support via email, in person, etc was lacking.