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Reviews of Hôtel Terrasse Dufferin

2 out of 5
Hôtel Terrasse Dufferin
6, Place Terrasse Dufferin, Québec City, QC

Reviews

8.2

Very good

Rating 10 - Excellent. 211 out of 552 reviews" "
Rating 8 - Good. 229 out of 552 reviews" "
Rating 6 - Okay. 81 out of 552 reviews" "
Rating 4 - Poor. 17 out of 552 reviews" "
Rating 2 - Terrible. 14 out of 552 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Susan

Liked: Cleanliness, staff & service
Loved the location of the hotel. Easy to get anywhere in the old city by walking. Only complaint was the room was cold that night and there was no heat in the building. Doom heat would have been nice to warm the room. Great room and bath on first floor as requested since I had to use a walker due to a longer than planned surgery healing time.
Stayed 1 night in Sep 2022

8/10 Good

Wayne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A cozy 180 year old home. Great views of the river. Rooms are up a steep narrow staircase, so pack light.
Stayed 1 night in Oct 2022

10/10 Excellent

Sally, Portland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property right next to the chateau Frontenac. Beautiful river view. Hated to leave!! Very friendly staff.
Stayed 5 nights in Oct 2022

10/10 Excellent

Lisette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Le lieu et le vieux bâtiment
Stayed 3 nights in Sep 2022

8/10 Good

Patty

Stayed 1 night in Sep 2022

10/10 Excellent

Catherine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a quaint place to stay! I want to stay there again! Beautiful scenery!
Stayed 1 night in Sep 2022

10/10 Excellent

HELENE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
cozy hotel, great location
Stayed 2 nights in Sep 2022

8/10 Good

Lena

Liked: Staff & service, amenities, property conditions & facilities
Beautiful old hotel in the middle of old Quebec. First economy room I was in had a slightly unfinished room between the bedroom and the bathroom, and was right under the stairs.They were kind enough to change my room for me. Very clean and well run.
Stayed 4 nights in Sep 2022

10/10 Excellent

Adam, Burnaby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2022

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2022

6/10 Okay

Ruth

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Great location, but room really small. No view
Stayed 2 nights in Sep 2022

2/10 Terrible

Sumay

Stayed 2 nights in Sep 2022

10/10 Excellent

Lorraine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022

10/10 Excellent

Joy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a 180 year old building so some cracks show in the tile. Also despite no ghosts appearing it certainly looks spooky as hell. Also no elevator so the upper floors are quite a lot of stairs. The room was small. HOWEVER, the staff was courteous and helpful, the location is right off Dufferin Terrace beside Chateau Frontenac so you cant beat that. If the parking is full you can always unload your car and park in a different lot at the bottom of the hill if you dont mind the hike back up. The room, while small, was very quiet and cozy and the bed was one of the most comfortable of my road trip. For the price, the location is incredible. I would stay there again.
Stayed 1 night in Sep 2022

10/10 Excellent

Sophia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean & comfortable with friendly staff. Would return again.
Stayed 2 nights in Sep 2022

8/10 Good

Kyle

Liked: Cleanliness, staff & service, room comfort
Speaking Southern French.
It’s an older hotel but for the money it’s a deal. The hotel is located in the hub of the action in Old Québec and the views outside the hotel are amazing. Old Québec is one of the most beautiful places we have ever seen. All I wanted to do was get a Bonjour and I got that even with a southern French accent. It wasn’t good but it worked!
Stayed 1 night in Aug 2022

10/10 Excellent

Belgica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022

10/10 Excellent

Jianwen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly owner
Stayed 2 nights in Aug 2022
Response from Hotel Terasse Dufferin on 3 Sept 2022
Hello,thanks for the remark

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location with only a few steps to the fairmont hotel and the deck. They also offered free muffins for breakfast. The reception uncle is really nice and very friendly. He gave me free bottled water because I did not have cash. Thank you. I will definitely live at this place again when I visit Quebec next time.
Stayed 2 nights in Aug 2022
Response from Hotel Terasse Dufferin on 3 Sept 2022
Hello,That's kind. We will do our best for your happiness

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 1 night in Aug 2022

8/10 Good

William

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Amazing location and quaint 180yo property. It is quirky and an absolute gem right on the terrace!
Stayed 1 night in Aug 2022

10/10 Excellent

Safiah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy check in (we arrived late, let them know in advance, so they left us a key in a lockbox). Literally the most perfect location. The room was a nice size, we had a beautiful balcony with a few of the river & Chateau Frontenac. Someone cleaned our room daily. It was lovely.
Stayed 3 nights in Aug 2022

10/10 Excellent

Elena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect
Stayed 1 night in Aug 2022

10/10 Excellent

Marwa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quaint. Cute. Cozy. Clean. Excellent location. Good hospitality.
Stayed 2 nights in Aug 2022

10/10 Excellent

Valentina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to major tourist attractions. Pleasant helpful staff. Shared history of the home and area.
Stayed 2 nights in Aug 2022

8/10 Good

Dmytro, Markham

Travelled with partner
Liked: Cleanliness, staff & service
Location is awesome, but the hotel itself is pretty old. Don't come with high expectation and hopefully you won't spend too much time at the hotel, but rather out and about or you'll be disappointed. It was clean enough, but everything is old. Parking is very tight and no extra spots. Price is OK for the value. Friendly staff and easy check in.
Stayed 2 nights in Aug 2022

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is a charming and comfortable hotel in the very best possible location in Quebec City - right on the Terrasse, overlooking the River in the heart of the old city. The staff at the hotel went above and beyond to help us when my mother suffered an injury during our trip. They even found us a room on the first floor and moved all our things for us to make the stay more comfortable and convenient for her. I would recommend this hotel to anyone who is comfortable climbing stairs.
Stayed 3 nights in Aug 2022

8/10 Good

Heather

Stayed 1 night in Aug 2022

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff at reception was so helpful and friendly. This is a beautiful old building simple but cozy. The best location !!!
Stayed 1 night in Aug 2022

6/10 Okay

Susan

Travelled with partner
Liked: Cleanliness, staff & service
The hotel was very interesting and very old (of course). The bed was comfortable, bathroom very tiny, and don't know if the A/C was working properly. It was a hot night anyway, but didn't get the room cooled down properly.
Stayed 1 night in Aug 2022

8/10 Good

Richard, Pt Dover

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great price considering the location. Very clean but it is an old building and reflects some of the standards of the 19th century when it was built, e.g. no elevator, This actually made it quite quaint and felt very suitable to staying in an old walled city. Staff was friendly and helpful. I'd stay there again.
Stayed 1 night in Aug 2022

10/10 Excellent

Margo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2022

8/10 Good

Arshdeep

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2022

8/10 Good

priyatharsan

Stayed 2 nights in Jul 2022

2/10 Terrible

ANDRII

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2022

8/10 Good

Payal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022

8/10 Good

Caroline

Stayed 2 nights in Jul 2022

10/10 Excellent

SVETLANA

Stayed 2 nights in Jul 2022

6/10 Okay

Timothy

Stayed 1 night in Jul 2022

8/10 Good

Samer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice location and good service. Room was clean
Stayed 1 night in Jul 2022

10/10 Excellent

Margaret

Stayed 1 night in Jul 2022

10/10 Excellent

Theresa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2022

6/10 Okay

Wen Jou

Travelled with family
Disliked: Amenities, property conditions & facilities
Good location but very shabby hotel. More than 180 years Old house need a complete renovation. But, our room facing water front with a great location walking to center of old town.
Stayed 2 nights in Jul 2022

10/10 Excellent

Sylvester

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good price for the location. The bathroom is quite small. It is acceptable for the price.
Stayed 1 night in Jul 2022

10/10 Excellent

Margaret

Stayed 1 night in Jun 2022

8/10 Good

JP

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2022

10/10 Excellent

Sandra

Stayed 3 nights in Jun 2022

8/10 Good

Saula

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2022

10/10 Excellent

ISABELLE

Travelled with family
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2022

10/10 Excellent

isabelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nous avons beaucoup aimé notre séjour dans cet Hotel plein de charme, pratique et très propre. Un emplacement magnifique. Lever de soleil splendide. Quelle tranquilité !
Stayed 1 night in Jun 2022