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Great experience,opening the door to soft lights and gentle music playing definitely was a perfect first impression. The rest of the stay followed suit. The staff was great,helpful,and warm.
During the course of our six night stay, a lot of things needed fixing: there was no drain plug in the kitchen sink, the lights in the kitchen didn't work, the toaster didn't work, and the air conditioner leaked condensation between the wall and the wall covering. We also found out, after we arrived, ...
I loved our stay at this hotel! It is a wonderful location, right outside the wall, but so close to the other side of Rue St Jean, where there are More shops and amazing restaurants. Julie was especially helpful in helping locate our lost luggage, and even offered me a coat and scarf when it hadn't ...
This is the nicest hotel we've ever stayed in and without a doubt will stay here again on our next trip to Quebec City. It was in a quiet location but close to attractions. The hotel atmosphere was wonderful, room was modern, clean and comfortable and staff more than accommodating.
Exceeded expectations. Don't know how people used the hut tubs by the ice rooms but we enjoyed the spa in the regular hotel and then dried off and went for the ice adventure. great experience.
Just enjoyable, right in Old Quebec, we used the valet parking and didn't need the car till we left two days later.
I visited Quebec for work. This is a great hotel located in the central area of Old Quebec City. You can easily walk to everything. They have a lovely breakfast included. The room was comfortable. This is my second time here and I would stay here again.
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