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Reviews of Hotel Blackhawk, Autograph Collection

4 out of 5
Hotel Blackhawk, Autograph Collection
200 E 3rd St, Davenport, IA

Reviews

9.2

Wonderful

Rating 10 - Excellent. 521 out of 697 reviews" "
Rating 8 - Good. 106 out of 697 reviews" "
Rating 6 - Okay. 41 out of 697 reviews" "
Rating 4 - Poor. 12 out of 697 reviews" "
Rating 2 - Terrible. 17 out of 697 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Danny

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
First off i couldnt check in till almost 2 hours past check in time. Then i was put in a room with light that flickered and one of my tvs didnt work. Not worth almost 300 a night!
Stayed 1 night in Mar 2024
Response from Daniel on 1 Apr 2024
Dear Danny,Thank you for taking the time to share your experience as we take feedback from our guests very seriously. Your experience is not up to our standard and I sincerely apologize. I have shared your experience with the hotel management team to ensure this does not happen again. The next time you are in town I hope we have the opportunity to give you the true Hotel Blackhawk experience.

4/10 Poor

Daniel, Davenport

Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024
Response from Hotel Blackhawk Team on 2 Apr 2024
Dear Daniel,It seems your recent stay was less than satisfactory. Providing exceptional hospitality is our number one priority and I apologize this was not your experience.If you have the chance, we would love to speak with you regarding your stay. Please ask for the front desk supervisor.

10/10 Excellent

Destiny

Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel . The room was very nice. Loved it.
Stayed 1 night in Mar 2024
Response from Hotel Blackhawk Team on 18 Mar 2024
Destiny,Thank you so much for staying with us and we are thrilled to hear you loved your stay. We hope to see you again soon to give you more memorable experiences!

6/10 Okay

Tonya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
My only complaint was that Expedia didn’t advertise that the pool and bowling alley were closed for maintenance. My family was very disappointed.
Stayed 1 night in Mar 2024
Response from Hotel Blackhawk Team on 14 Mar 2024
Tonya, Thank you very much for your feedback as we are always looking for opportunities for improvement. We will make sure we communicate this information so our guests are well informed for their stay. We hope to see you again so we can exceed expectations and make your next stay a memorable one.

10/10 Excellent

Victor

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Hotel Blackhawk Team on 11 Mar 2024
Victor, Thank you so much for staying with us and we are very happy you enjoyed your stay. We hope to see you again soon!

10/10 Excellent

Wendell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The building was beautiful
Stayed 1 night in Mar 2024
Response from Hotel Blackhawk Team on 5 Mar 2024
Wendell,Thank you for staying with us and we are very happy to hear you enjoyed the hotel. We hope to see you again soon!

10/10 Excellent

Sarah, Longmont

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed a lovely and unique stay in this historic hotel!
Stayed 1 night in Feb 2024
Response from Daniel on 22 Feb 2024
Sarah,Thank you so much for staying with us and we're very happy to hear you enjoyed your stay. We hope to see again soon!

8/10 Good

Kyle, Clive

Business traveller
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
After a speedy checkin process. I was given a handicap room but when I looked with trip advisor it didn’t show that. The remote didn’t work and be careful as the pool and jacuzzi were closed for maintenance. Afterncomoetinf in the hand in hand chili cookoff all day all I wanted to do was relax in the hot. But could not. They did provide me with a free brunch on Sunday. Ok. I’ve said my complaints, but overall a real classy hitek with all the bells and whistles plus a spa I heard was fabulous. Many wedding go on during the weekend but that added to the livelyness of the hotel. Next door to some pubs and great places to eat. The bunch needs to get shrimp back in the menu. Says a brunch without shrimp?
Stayed 1 night in Feb 2024
Response from General Manager on 7 Feb 2024
Dear Kyle,Thank you for being our guest and sharing your feedback. Please know that when booking via a third-party site, we do our best to give our guests the requested room type, but they are not guaranteed. Your feedback is important to us and will be shared with the team. We are delighted you enjoyed your stay and look forward to welcoming you back and impressing you further.

2/10 Terrible

rick

Liked: Cleanliness, staff & service, property conditions & facilities
I was charged by Expedia and the hotel. $800 . Not worth that.
Stayed 1 night in Jan 2024
Response from Daniel on 3 Feb 2024
Rick,Thank you for taking the time to bring these billing errors to our attention. We are very sorry for this error and will get this corrected right away for you! Please reach out to us at the hotel if there is anything at all that we can further assist you with! Thank you,

10/10 Excellent

Nicholas A.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the jacuzzi and the hotel lobby.
Stayed 1 night in Jan 2024
Response from Daniel on 1 Feb 2024
Nicholas, Thank you for staying with us and we are happy to hear you enjoyed the jacuzzi and our lobby décor. We hope to see you again soon!

10/10 Excellent

Dailon

Stayed 1 night in Dec 2023
Response from Daniel on 25 Dec 2023
Thank you very much Dailon for staying with us. We hope to see you again soon!

10/10 Excellent

Lance

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from The Hotel Blackhawk Team on 19 Dec 2023
Thank you so much for staying with us! We hope we will be part of your stay the next time you are in the Quad Cities!

10/10 Excellent

LARRY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023
Response from The Hotel Blackhawk Team on 19 Dec 2023
Thank you for your review, we hope that you will stay with us next time you are in the Quad Cities!

8/10 Good

PATTI

Liked: Cleanliness, property conditions & facilities
Parking is not good
Stayed 2 nights in Nov 2023
Response from Daniel on 9 Dec 2023
Thank you for taking the time to share your experience during your stay. We do have a large parking lot that can get full quickly when we have large events and groups. I apologize you did not have a good experience with parking. We hope we get the chance to see you again and please feel free to stop by the front desk if you need information in regard to parking.

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great family hotel.
Great stay for a family weekend. Lots to do within easy walking distance. Everything good as always…we’ll be back!
Stayed 1 night in Nov 2023
Response from Daniel on 25 Nov 2023
Andrew, thank you so much for your return visit! We hope to see you and your family again soon!

10/10 Excellent

Kevan, Denver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great people especially Dana at front desk!
Stayed 2 nights in Nov 2023
Response from Daniel on 25 Nov 2023
Thank you so much for staying with us and we are very happy to hear Dana provided you exceptional service. We hope to see you again soon!

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good night
very good stay, the only issue was the bathroom could use a little attention around the shower area and the floor.
Stayed 1 night in Nov 2023
Response from Daniel on 25 Nov 2023
Thank you so much for your feedback as we are always looking for opportunities for improvement. We have communicated this issue to our housekeeping department. We hope we will have the chance to serve you again soon.

10/10 Excellent

Edward

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk person was extremely personable. I was in town for a memorial service and he couldn’t have been nicer! Even gave done great recommendations for dinner. Thank you for your kindness!!!
Stayed 1 night in Oct 2023
Response from Daniel on 25 Nov 2023
Thank you so much for your feedback and we are happy our front desk agent was able to enhance your experience. We hope to see you again soon!

8/10 Good

Denise S

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice historic hotel. Well updated. Staff super friendly just need more of them. Elevators a little slow but to be expected in an historic hotel.
Stayed 1 night in Sep 2023

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Michael, Chicago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staying at the Blackhawk hotel, and I had a wonderful experience. The staff were all exceptionally friendly and helpful. The location was also very central to things happening at the riverfront a Davenport.
Stayed 1 night in Sep 2023

10/10 Excellent

Mallory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Nelda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice staff! We were disappointed the pool was unavailable however they did offer us a swim at a sister hotel just a few blocks away.
Stayed 1 night in Aug 2023

10/10 Excellent

Bobbie

Stayed 1 night in Jul 2023

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Downtown stay
Great location and lovely hotel
Stayed 2 nights in Jul 2023

10/10 Excellent

Jimmy D

Liked: Staff & service, property conditions & facilities
Loved the history
Stayed 1 night in Jul 2023

8/10 Good

Beth

Liked: Cleanliness, staff & service, property conditions & facilities
Nice great location would stay again.
Stayed 2 nights in Jul 2023

10/10 Excellent

Candace

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic!
Stayed 1 night in Jul 2023
Response from Hotel Blackhawk Team on 11 Jul 2023
Thank you for staying with us. If your travels bring you through the Quad Cities again, we hope that you will visit us again! At your service,

10/10 Excellent

Douglas

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice spot near good bars and restaurants
Stayed 1 night in Jun 2023
Response from Hotel Blackhawk Team on 17 Jun 2023
Thank you for your feedback! We hope the next time you are in the Quad Cities, we are part of your trip At your service,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Room
Stayed 1 night in Jun 2023
Response from Hotel Blackhawk Team on 17 Jun 2023
WE thank you for your feedback, we hope the next time you are in the Quad Cities, we are a part of your trip! At your service,

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Very classy hotel
Stayed 3 nights in Jun 2023
Response from Hotel Blackhawk Team on 17 Jun 2023
We thank you for your feedback, and hope the next time you are in the Quad Cities we can be a part of your visit!At your service,

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023
Response from Hotel Blackhawk Team on 31 May 2023
Thank you for staying at the Hotel Blackhawk! We hope you will think of us again the next time you are in the Quad Cities

10/10 Excellent

Boina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A beauty
Beautiful hotel. Loved the bowling alley in the basement.
Stayed 1 night in May 2023
Response from Hotel Blackhawk Team on 31 May 2023
Thank you so much for your feedback, we are glad you enjoyed your stay and hope to see you again, if your travels find you in the Quad Cities!

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
We thoroughly enjoyed our 3 night stay. From check in with Emily to check out with James and dinner and a few drinks in between… it was top notch.
Stayed 3 nights in May 2023
Response from Hotel Blackhawk Team on 31 May 2023
We are so happy that you had such a great experience, The Hotel Blackhawk team hope you will keep us in mind when your travels bring you back to the Quad Cities.

8/10 Good

Merrill

Liked: Cleanliness, staff & service, property conditions & facilities
I very much appreciated the extraordinary service at the check-in desk Sunday afternoon 4/39/23. I did not do much appreciate that re-entry remains locked at 6:10AM Monday...with nobody at the desk. Holy cow: it's a workday at 6:00...surely not a security issue. Kingsley
Stayed 1 night in Apr 2023
Response from Hotel Blackhawk Team on 31 May 2023
Thank you so much for your feedback. We will be discussing the security issues and rectify those frustrations. Thank you again for your feedback and happy to see that the service was up to par for you At your service,

8/10 Good

Jennifer

Stayed 1 night in Apr 2023
Response from Hotel Blackhawk Team on 31 May 2023
Thank you for staying with us, we appreciate your business!

10/10 Excellent

melanie, Schiller Park

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The curtain in our room didn’t close all the way so the sun came blaring in at 7am. There were a lot of kids at the hotel and they were running all over the lobby and hallways. Needed to be controlled. The bartenders at the Bix bar were fantastic. Friendly and informative.
Stayed 2 nights in Apr 2023
Response from Hotel Blackhawk Team on 31 May 2023
Thank you so much for your feedback, we are sorry for the abundance of children in the hotel. We do our best to facilitate unsupervised children, and it is quite a job. We are so happy you enjoyed our bar and hope you will stay with us again when your travels bring you to the Quad Cities.

10/10 Excellent

gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely loved this hotel. They even had a young man playing the piano. Very beautiful and relaxing. I will be coming back soon I suspect
Stayed 1 night in Apr 2023

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

10/10 Excellent

Janet

Travelled with family
Liked: Cleanliness, staff & service, amenities
Elegant hotel in downtown Davenport!
Stayed 1 night in Apr 2023

10/10 Excellent

Erik

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice ocation
Stayed 2 nights in Apr 2023

10/10 Excellent

Marilyn

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large rooms with nice bathrooms
Stayed 1 night in Apr 2023

10/10 Excellent

Tiffany

Stayed 1 night in Mar 2023

10/10 Excellent

Brianna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly staff!
Stayed 1 night in Mar 2023

10/10 Excellent

Ashley

Stayed 1 night in Mar 2023

10/10 Excellent

Stacey

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very awesome hotel. Great vibe with an older look! Barber shop, grand piano, martini bar.
Stayed 1 night in Mar 2023
Response from Hotel Blackhawk on 10 Mar 2023
Thank you for your kind words and positive review. We appreciate your feedback and hope to see you again soon.

10/10 Excellent

Joseph

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2023
Response from Hotel Blackhawk Team on 7 Mar 2023
Thank you for your review, we hope to see you the next time in the Quad Cities. At your Service,Hotel Blackhawk Team

10/10 Excellent

Marian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Blackhawk is a Home Run
This was a solo overnight to test my ability to navigate a city for 24 hours. The Blackhawk was the best home base as I ventured around the city. The staff (Katie, Cassity, Ed) were extremely helpful with guiding me or simply sharing a conversation. Customer service, attention to detail, creating an elegant atmosphere, is very attractive to me. The lobby is my favorite with the self playing piano and buzz from the bistro/bar with vignettes of furniture arranged for an anonymous linger.
Deluxe King
Menu in Bistro
View of the Mississippi from 8th floor
Stayed 1 night in Mar 2023
Response from Hotel Blackhawk on 3 Mar 2023
Thank you for taking the time to share your wonderful experience with us! We are thrilled to hear that your stay at our hotel was enjoyable and that our team was able to provide you with the exceptional service we strive for.Your kind words have been shared with our entire team, and we are grateful for the recognition. It is always rewarding to hear that our hard work and efforts are appreciated by our guests.Thank you once again for choosing Hotel Blackhawk, and we look forward to welcoming you back in the near future.

10/10 Excellent

Jeremy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023
Response from Hotel Blackhawk Team on 28 Feb 2023
Thank you for your feedback and staying with us! We hope that you will stay with us and hope to see you the next time you are in the Quad Cities! At your Service, The Hotel Blackhawk Team

10/10 Excellent

Joni, Dixon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Stayed 1 night in Feb 2023
Response from Hotel Blackhawk on 23 Feb 2023
Dear Joni,Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you had a pleasant stay with us and that you enjoyed our facilities and services.It's always a pleasure to hear positive feedback from our guests, and your kind words have certainly made our day. We strive to provide exceptional service and to make sure that each and every guest feels welcome and comfortable during their stay.Once again, thank you for your review, and we hope to have the pleasure of welcoming you back to our hotel in the near future.Best regards,Isaac Pena and the Hotel Blackhawk Team.