Ratings based on 658 verified reviews

3.6 out of 5
76% of guests recommend
3.8 Room cleanliness
3.9 Service & staff
3.4 Room comfort
3.4 Hotel condition
Expedia-verified reviews
3 out of 5
by a verified traveller

Posted 02-Aug-2019
Building work on the building next door causes some parts of the hotel to be closed, such as some of the sundeck, and the Zen garden. Rooms were good, although lacking a decent view from the balcony. Food gererally ok to good.
4 out of 5
by a verified traveller from Fort St. John

Posted 19-Jul-2019
I enjoyed my stay here. The place is not incredibly fancy but I feel I got my worth out of my money. I had a technical problem with my room but the staff were quick to get it fixed. I was very glad for the place to store my luggage after checkout while waiting for my flight out.
4 out of 5
by a verified traveller

This traveller left a rating score only Posted 13-Jul-2019
3 out of 5
by a verified traveller from London

Posted 09-Jul-2019
Location was very convenient and the staff were all helpful and very nice people. However, very noisy building works going on next door, even on a Saturday - could not relax by the outdoor pool due to the noise! décor and facilities very dated, tiny sink in room (with very slow flowing and drainage of water), non-existent water pressure for shower, very very old on wall hair dryer. Breakfast was mediocre, typical package holiday standards (although we were not on a package deal). Not sure it can call itself 4*
5 out of 5
by a verified traveller from Kolkata, India

Posted 22-Jun-2019
I think Hotel Santana was the finest choice I could have had in the Maltese Islands. Economic as it was, the hotel provided impeccable service and great comfort. The room was large and comfortable for our extensive seven day vacation. The location was right near the Bugibba Bay bus station, and near the sea. There was a very lively and active neighborhood nearby, but the ambience was quiet. I will surely go back to stay here the next time I visit the Maltese islands.
5 out of 5
by a verified traveller

Posted 20-Jun-2019
The location is perfect, lots of restaurants and pubs around the hotel and a nice night life. The hotel was clean and tiny and the staff was very nice. I will definitely choose this hotel on my next visit.
2 out of 5
by a verified traveller

Posted 19-Jun-2019
The hotel is quite nice but very tired. There is no shelf in the shower to put soap etc so you make the floor wet leaning out to get it. I wouldn't recommend this hotel at the moment because of the building work literally next door. The builders woke me up at 8 o'clock which isn't early but it is when your on holiday & as it is a roof pool there was brick dust all day. The food was varied but of poor quality i.e the fruit salad was tinned and the pineapple was tinned not fresh. The soup was tasteless
2 out of 5
by a verified traveller from Australia

Posted 19-Jun-2019
Location was excellent and staff were very helpful. Room was a bit squashy. Air con kept turning off which made it uncomfortable in 32 deg heat. Shower wouldn't work properly. Maintenance came up but couldn't fix it. Shower leaked all over floor. Car parking was advertised but you had to take pot luck with the public. Not easy in a bayside place
4 out of 5
by a verified traveller

Posted 09-Jun-2019
Well appointed and friendly staff. Nice pool area and garden.
4 out of 5
by a verified traveller

Posted 01-Jun-2019
Room was fine. Beds terrible. One squeaky the other hard and lumpy