Pyrton Holidays from £163

Lovely clean room, staff very friendly. Very close to amenities and the tube station.

I enjoyed my stay at Cleveland Residences Kensington. I stayed here for a week. It is in a great location with two tube stations a short walk away. It is also a short walk to a ton of dining choices and M&S Foods which is a grocery store. There was a code for the front door and for the door to my room. I felt very safe staying here. There was also staff on duty until 11pm every night. Dominique, who worked in the office, was very helpful and kind. He always greeted my son and I with a smile. He made it easy to ask questions and was attentive to the needs of the guests. My room was exactly as described and well appointed. The room was nice and clean when I arrived. I appreciated having air conditioning in the room because it got quite warm on some days. The shower was a little bigger than other places I've stayed in London with good water pressure and plenty of hot water. It was very convenient to have a free laundry room to use in the building. Not only do I recommend this place to others, I would gladly stay here again if I ever return to London.

Very clean public areas and rooms/bathrooms although our en-suite bathroom definitely needed updating. Very tatty woodwork and tiling. Beds and pillows were quite hard but spotlessly clean and a/c very welcome during the recent heatwave. Staff pleasant and helpful. Didn’t have breakfast so can’t comment. Handy for tube station and situated in a quiet road. Would stay again.

The people at the check-in are professional but quite cold whereas the men waiting in the lobby are very nice. Breakfast was excellent. Our room, number 19 in the basement was freezing cold, we just shut it off. Why is the A/C so cold ? It costs money, it is bad for the planet and I had a headache ?