Ratings based on 247 Verified Reviews

4.3 out of 5
87% of guests recommend
4.6 Room cleanliness
4.2 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
1out of 5
by A verified traveller from South Korea

Very unsatisfactory.

Posted 22-Nov-2016
Pros: The only one thing I was satisfied with is room condition.
Cons: See what I described above.
Wi-fi connection is very very poor even though this hotel is four star hotel. You can not even watch Youtube in the hotel room using wi-fi. Since I had a plan to stay this hotel more than 3 weeks for business purpose, I was looking for facility equipped with kitchen. But, this hotel is not such kind of. There is only microwave. Refrigerator is very poor. Water leaks when I was in bathtub. Water is not going out smoothly in washstand. No umbrella is available from reception. No capsule coffee. I am wondering why this hotel is categorized Four Star. I felt it is 2 or 3 star hotel.
2out of 5
by A verified traveller

호텔 전반적인 평가

Posted 21-Nov-2016
Pros: 객실내 구조는 모던하여 좋았음.
Cons: 객실내 wifi 속도 개선 및 주방시설 보강
Location: 페르피낭 중심부 측에 위치하고 있고 가까운 마켓도 있어 위치적으로는 편하였습니다.
우선 호텔 인터리어나 직원의 친절함은 괜찮은 편이나 객실내 wifi가 매우 약하며, 침대가 스프링 소리 등 편안한 침대가 아니었습니다. 그리고 주방이 있기는 하나 냉장고와 배수구, 전자레인지 하나만 있고 스토브나 조리를 할수있는 주방은 아니어서 불편하였습니다.
4out of 5
by A verified traveller

This traveller left a rating score only Posted 14-Nov-2016 on Hotels
4out of 5
by A verified traveller

Posted 31-Oct-2016 on Hotels
Notre séjour en famille (4 personnes) s'est très bien passé dans cet hôtel très bien situé. Nous avons tout pu visiter à pied (forfait parking dans le parking public collé à l'hôtel). Hotel très agréable même si nous avons été déçu par rapport à ce que nous avons l'habitude de trouver dans les Novotel (pas de cadeau pour les enfants à leur arrivée, pas de zone de jeu pour les enfants et salle de petit déjeuner petite par rapport à la taille du l'hôtel). Les produits du petit déjeuner étaient pas contre excellents. La chambre était agréable car de grande taille (30m2) et avec une décor sympa. Bon accueil et personnel agréable.
4out of 5
by A verified traveller

Sentralt og fint hotell.

Posted 23-Sep-2016 on Hotels
Bra hotell i sentrum i Perpignan. Nære restauranter og barer.
3out of 5
by A verified traveller

estacionamento separado- chovendo a gente se molha

Posted 19-Sep-2016 on Hotels
Ó hotel é bom mas há um problema- não há ligação interna entre o hotel e o local de estacionamento do carro. Quando saímos cai uma chuva muito intensa. Ficamos muito molhados pois tivemos que levar na chuva as malas para o carro. A recepção do hotel não tem nenhum guarda-chuva para emprestar aos hóspedes. Parking is located separated, and we got completely wet web loading our luggage to the car. No umbrellas available to the guests.
4out of 5
by A verified traveller

This traveller left a rating score only Posted 19-Sep-2016 on Hotels
5out of 5
by A verified traveller

This traveller left a rating score only Posted 12-Sep-2016 on Hotels
5out of 5
by A verified traveller

Posted 05-Sep-2016 on Hotels
Comment from Hotel Management
12-Sep-2016 by General Manager, Hotel Management
Merci
3out of 5
by A verified traveller

Mauvaise literie

Posted 02-Sep-2016 on Hotels
Dommage la literie est vraiment de mauvaise qualité. Le petit matelas posé sur un socle en bois ne correspond pas aux prestations d'un hôtel confortable... Maux de dos en perspective !
Comment from Hotel Management
12-Sep-2016 by General Manager, Hotel Management
Merci pour vos commentaires suite à votre séjour chez nous. Nous sommes désolés que la qualité de la literie ne vous ait pas donné entière satisfaction et vous informons que prochainement nous entamerons une phase test sur la literie pour envisager une complète modification de la literie en 2017. Bien cordialement, Bérengère JOBERT