Ratings based on 85 Verified Reviews

4.0 out of 5
86% of guests recommend
4.3 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4out of 5
by A verified traveller

convenient and good standards

Posted 17-Sep-2016 on Hotels
nice convenient hotel near the old town and the shopping area. Tea/ coffee making facilities could have been better stocked ( room for 2 but one of each tea or coffee dose, milk etc). Lovely service.
4out of 5
by Jane from London

Short break in Perpignan

Posted 06-Apr-2016 on Hotels
The Hotel Mercure was very near the old town so perfect for sightseeing. The room was small but adequate and very clean, as was the bedding. The wardrobe was rather small and the bathroom was in need of a facelift. The room was very warm but we opened the windows and didn't mind the sound of traffic. The staff spoke good English and were very helpful. Ate out so didn't sample the breakfast. So all in all a good hotel for a short break stay.
2out of 5
by A verified traveller from Dundee

central Perpignan

Posted 01-Feb-2016
Pros: Not much
Cons: Everything
Location: Central
Like most companies they are only as good as there staff so this hotel is struggling I found them poor to the point of being rude for example , when asked about an extra nights stay I was informed that as I was on a cheap rate not possible, then got a lecture about booking through Expedia. Then went to the bar and was served by another Johny no star who informed me that he wasn't a barman and I shouldn't ask him again this was at 10pm not late. As far as the room goes it was small with a view of a multi story block .. Charming no doubt due to the Expedia rate Give it a miss and stay in the Quality hotel at the train station
4out of 5
by Alan

This traveller left a rating score only Posted 07-Nov-2015 on Hotels
5out of 5
by A verified traveller

Very pleasant stay

Posted 17-Jul-2015 on Hotels
Very convenient location for the town very pleasant staff Garage a little difficult for a large car Good choice of food for breakfast
3out of 5
Recommended
for Couples
by A verified traveller from Toronto, Canada

Very good location but not up to Mercure standards

Posted 06-Jul-2015
Pros: Location, helpful staff, quiet
Cons: Room was small, air conditioning was inadequate. Breakfast was just Ok but with very good service.
Located on the edge of the old city. A great city to visit for a couple days
Comment from Hotel Management
08-Jul-2015 by Thierry General Manager, Hotel Management
Dear Guest, Thank you for taking the time to provide your feedback regarding our hotel. I am certainly disappointed that you found reason to complain. The French hotel classification has been modified there is little. Our hotel, formerly classified 3 *, now satisfies the specifications of the new classification 4 * that little indeed generate confusion. We look forward to welcoming you back to the Mercure Perpignan centre hotel. Sincerely,
5out of 5
by David

This traveller left a rating score only Posted 24-Jun-2015 on Hotels
4out of 5
Recommended
for Everyone
by A verified traveller

Very comfortable and convenient

Posted 09-Jun-2015
Pros: Location and staff friendliness
Location: walk to city center. Walk to great shopping and restaurants
Within walking distance of the city center. Room was clean and comfortable. Staff was very nice and helpful!
4out of 5
by Adam from Donyatt

Stay in Perpignan Mercure Centre

Posted 14-May-2015 on Hotels
A very enjoyable stay in a lovely hotel
5out of 5
by Manuel

This traveller left a rating score only Posted 31-Oct-2014 on Hotels