Ratings based on 103 Verified Reviews

4.3 out of 5
96% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveller

Posted 24-Nov-2016 on Hotels
Parking was convenient. Rooms and lobby dated. Lobby smelled of cigarette smoke. Close enough to good places to eat and drink.
3 out of 5
by A verified traveller

Friendly and Central

Posted 19-Oct-2016 on Hotels
The staff are very friendly and professional, the hotel is central with some great cafes however the Hotel itself is no more than a ***
2 out of 5
by A verified traveller

Convenient but basic hotel

Posted 17-Oct-2016 on Hotels
Hotel very basic. Air con temperamental. Wi-fi did not work. Smell of cleaning materials throughout hotel. Receptionist was frosty but helpful. Arrived back at midnight one night, hotel was locked and it took the night receptionist at least 5 mins to answer the doorbell.
5 out of 5
by A verified traveller

Lovely hotel

Posted 14-Sep-2016 on Hotels
We had a family room which was very relaxing and huge! There were 2 double beds and lots of space in the room with plenty of seating. The hotel is centrally located and within walking distance of the Boulevard de Pyrenees and the Castle. The staff were all very helpful and there is a private parking area for guests. We would recommend this hotel and it was very good value for the price.
4 out of 5
Recommended
for Everyone
by A verified traveller

Good location

Posted 16-Aug-2016
Excellent location with absolutely brilliant parking
4 out of 5
by Stewart from Wolverhampton

Great shhort stay hotel.

Posted 14-Aug-2016 on Hotels
A 2 night stay to visit Pau with friends. The welcome was friendly and helpful. The reception area was modern and very clean. The lift was small, ever would 5 people have fitted in the lift. The room was spacious, modern, very clean. The bed was large and comfortable, the bathroom was very good with 2 basins and a bath with shower above. There was a separate wc as well.The breakfast was buffet and very extensive with a range of cold meat, cheese, fruit, pastries, breads and cereals.Coffee and tea were self service as well, but freshly made every cup. It was good value at 14 euros per head. All the staff were beautifully dressed in a smart casual uniform and were very helpful.Reception's advice about restaurants was spot on and we had great meals both nights. The hotel made our short stay very much better than it could have been and at a very reasonable price. I would definitely go again
5 out of 5
by Amanda from London

Good choice in Pau.

Posted 02-Aug-2016 on Hotels
We were very happy with the hotel. Everything was clean and bright, the room was great with a large bathroom with a bath and was very quiet. The receptionist was extremely welcoming and helpful and all staff we met were likewise.
4 out of 5
by Martin

Posted 23-Jul-2016 on Hotels
Lady at reception super nice and helpful, room view to the garage disappointing. Pillows huge and uncomfortable
5 out of 5
by Julie from New Orleans, LA USA

Daniela's the Best!!!

Posted 17-Jul-2016 on Hotels
Daniela, who works the desk at night, was absolutely fantastic! She was the best thing about our stay. She was helpful, friendly, courteous---just truly amazing, a total delight. She should be promoted or rewarded and recognized in some special way.
5 out of 5
by Arnaud from Los Angeles

All hotels should be like this one.

Posted 10-Apr-2016 on Hotels
Just a perfect stay. Friendly and pro staff, very good breakfast, very nice room.