Ratings based on 162 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
83% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A verified traveller

High and low points, I hope it helps

Posted 07-Jan-2016 on Hotels
This hotels does not look like, but it is a hotel very close to the highway. It is far from city center and it is hard to drive in this city. So, if you just want to sleep and proceed your trip, it can be a good choice, if you want to visit the city ... I would suggest you look for one closer to your interests. This town is interesting and although I was not able to take a long time in it, I would like to next time. The cathedral is quite nice and the town has its high moments. The hotel, though, has a very interesting fitness area. From many of the hotels from this chain and category I have visited, this is one of the best fitness areas. It deserves a visit if you have time and want to have some fun.
Comment from Hotel Management
02-Apr-2016 by Delphine, Hotel Management
Dear Customer, Thank you for taking the time to write your review following your stay at the Novotel Clermont Ferrand. Indeed, the location of the hotel is ideal for a stopover in Auvergne, less than 10 minutes from downtown and only 25 minutes from the volcanoes. The fitness center pleases many customers and the wellness area too with 2 jacuzzis and a steam room. During the summer, we have the swimming pool available. I hope to see you soon. Sincerely
4 out of 5
by Stephanie from Libourne

parfait

Posted 22-Dec-2015 on Hotels
Rien à dire, bel hôtel et bien placé pour une halte passagère
Comment from Hotel Management
28-Jan-2016 by Delphine, Hotel Management
Chère Stéphanie, Un grand merci pour votre avis très sympathique. Je suis ravie de lire que vous avez apprécié votre séjour au Novotel Clermont Ferrand. Au plaisir de vous accueillir très prochainement. Bien chaleureusement,
5 out of 5
by gilles

Bien, Sinon on ne reviendrait pas

Posted 14-Dec-2015 on Hotels
facile d'accès
4 out of 5
by Laurent

This traveller left a rating score only Posted 07-Dec-2015 on Hotels
3 out of 5
by Ivar

Nära flygplatsen, snabbt och smidigt

Posted 30-Nov-2015 on Hotels
Smidigt för sen ankomst med flyg till Clermont Ferrand då det ligger nära flygplatsen.
3 out of 5
by SANJAY from India

Budget hotel priced higher

Posted 21-Nov-2015 on Hotels
let me start with the good things : 1) Location : Just 5 minutes drive from the airport makes it very convenient. The best thing is that the hotel has a complimentary pick up and drop service. You just have to make a call from the airport , so keep the hotel number ready. 2) Rooms are large. 3) Housekeeping was immaculate. 4) Staff were courteous Now comes the downside : 1) I was given a room just off the reception on the groundfloor ... nothing wrong with that except that it was a room with bathroom set up for those physically challenged. I was not even informed about this. There was no tub ( obviously as the intended occupant was somebody else). So the bathroom curtain kept sticking to me as I bathed.... not a very pleasant feeling. 2) The TV had all kinds of channels but very few English channels - a couple of news channels were there. A movie channel in English would have helped. We know we are in the center of France but not all visitors understand French. 3) The breakfast was charged extra but was very limited in its imagination. It would be great if some vegetarian / vegan options were introduced. 4) Prices that I paid for this room did not give me a feeling of value for money .
5 out of 5
by Stéphane from Lyon

Hotel très confortable et pratique d'accès.

Posted 16-Nov-2015 on Hotels
Hotel très confortable, service impeccable et accès pratique. L'espace détente (SPA) est très sympa.
3 out of 5
by A verified traveller from CLERMONT-FERRAND

Posted 01-Nov-2015
Pros: L' accueil et le petit déjeuner même si j'ai dû réclamer du Nutella caché dans un tiroir
Cons: La propreté de la moquette et une chambre plus grande pour 3 lits car on ne pouvait pas passer entre les lits.
Location: Novotel loin de tout, excentré de la ville, rien à faire dans le voisinage.
Chambre trop petite pour 3 lits ( 1 grand et 2 pour enfants, ces derniers pas confortables et trop près l'un de l'autre). Moquette tachée. J'ai été très déçue ! UN NOVOTEL ! ! !
4 out of 5
by Not Provided from Australia

Just a Hotel

Posted 31-Oct-2015 on Hotels
OK but only for a transit stop
5 out of 5
by A verified traveller

This traveller left a rating score only Posted 25-Oct-2015 on Hotels