3 outdoor pools, open 9:00 AM to 7:00 PM, free pool cabanas
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Reviews of Vista Sol Punta Cana Beach Resort & Spa - All Inclusive

4 out of 5
Vista Sol Punta Cana Beach Resort & Spa - All Inclusive
Avenida Alemania s/n, Playa Bávaro, El Cortesito, Punta Cana, La Altagracia

Reviews

7.4

Good

Rating 10 - Excellent. 120 out of 323 reviews" "
Rating 8 - Good. 82 out of 323 reviews" "
Rating 6 - Okay. 51 out of 323 reviews" "
Rating 4 - Poor. 27 out of 323 reviews" "
Rating 2 - Terrible. 43 out of 323 reviews" "

7.8/10

Cleanliness

7.4/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Hiba K Al

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort very nice the staff are very friendly but the food wasn’t that great, as well as if you want to book any tour or activity just book from the hotel the people on the beach are very rude and they just want money they didn’t even give you the full service that you paid for. Overall the trip was nice and the beach is amazing
Stayed 5 nights in Apr 2024

10/10 Excellent

Rosa Mabel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Muy buena atención en el hotel . Los trabajadores muy sociales y familiares siempre con una sonrisa y tratan de complacerte en lo que les preguntas como por ejemplo tragos especiales o comida, la verdad me sentí muy familiar las habitaciones muy buenas
Stayed 2 nights in Apr 2024
Response from Alfredo Picasso-Resident Manager on 14 Apr 2024
Estimada Rosa Mabel,Muchas gracias por dejar su valoración y tan lindo comentario.Saludos cordiales,

10/10 Excellent

Marjol

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2024
Response from Alfredo Picasso-Resident Manager on 14 Apr 2024
Estimada Marjol,Muchas gracias por dejar su valoración acerca de su estadía en nuestro hotel.Los esperamos nuevamente cuando lo deseen.Saludos cordiales,

8/10 Good

Nadine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, well maintained grounds. Buffet had a good variety. The optional restaurants were good. The staff work incredibly hard and keep everything running smoothly. Only issue was trying to find loungers either at the pools or beach. There are plenty, but people save these, and may be gone for hours, leaving a shortage of places to sit. Experienced this several times and was disappointing. Otherwise this is a very pretty and well maintained resort. This was our second time there.
Stayed 10 nights in Mar 2024
Response from Alfredo Picasso - Resident Manager on 7 Apr 2024
Dear Nadine,Thank you very much for left your review.We are working hard to improve our service, and your feedback is the best way to do it.We hope to receive you again in the hotel.Sincerely,

6/10 Okay

Dorothy

Disliked: Cleanliness
Stayed 3 nights in Mar 2024
Response from Alfredo Picasso - Resident Manager on 7 Apr 2024
Dear Dorothy,Thank you for left your rate about your stay with us.Best regards,

2/10 Terrible

christopher

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First I hope I can upload these photos of the mice there were in my room if not I will add it to trip advisor .. the food was horrible really really horrible it’s seems like this place is a retirement home it’s doesn’t have young abd fun vibes
Stayed 6 nights in Mar 2024
Response from Alfredo Picasso - Resident Manager on 7 Apr 2024
Dear Christopher,We deeply regret that the experience in our resort did not meet your expectations. We were surprised to read that absolutely all was wrong on your stay with us.All the staff were always at your disposal to satisfy all your needs. We make everything that possible to satisfy our clients because welfare and satisfaction of our guests is of utmost importance for us. However, we are not willing to be manipulated by guests hoping to get compensation using blackmailing tactics or threats.Best regards,

10/10 Excellent

Angelia

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you Vista Sol my trip to Punta Cana was amazing with your hospitality.
Stayed 7 nights in Mar 2024
Response from Alfredo Picasso-Resident Manager on 31 Mar 2024
Dear Angelia,Thank you very much for your lovely comment.We continue to improve every day, so we receive gratifying comments like these.We hope to receive you again soon in Vista Sol Punta Cana.Sincerely,

4/10 Poor

Gary

Travelled with partner
Disliked: Cleanliness, amenities
Poor quality food yhe only good thing is that there on the beach
Stayed 3 nights in Mar 2024
Response from Alfredo Picasso-Resident Manager on 31 Mar 2024
Dear Gary,Thank you for taking the time to write a review about your stay in our Resort.Vista Sol Punta Cana values all of our guests and any feedback that is provided. As a company focused on service, we continue working hard day by day for the optimization and improvement. It would be very nice to have again the possibility to welcome you back.Sincerely,

4/10 Poor

Martin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Food was horrible. Mexican food and Japan restaurant were horrible. Free drink areas were understaffed. Spent more time waiting for drinks than enjoying than a night club. No internet in the rooms. Would have to leave room to use phone to check on family or just check emails. Drink machines were down most of the time. Hot tub in main pool was not working. They allowed smoking everywhere outside even in the common areas. No free shuttle to the airport.
Stayed 3 nights in Mar 2024
Response from Alfredo Picasso-Resident Manager on 31 Mar 2024
Dear Martin,We deeply regret that the experience in our resort did not meet your expectations. We were surprised to read that absolutely all was wrong on their vacations with the Resort.We apologize for any inconvenience. Best regards,

2/10 Terrible

Pierina

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds are hard as a brick, my body hurts! The pillows are very small and also extremely hard. I had to roll my own luggage’s to my rooms with my kids. Nobody greeted me upon entry, i had no information about dining /wifi/room service. The worst resort ever!
Response from Alfredo Picasso-Resident Manager on 24 Mar 2024
Dear Pierina,Vista Sol Punta Cana values all of our guests and any feedback that is provided. As a company focused on service, we continue working hard day by day for the optimization and improvement. It would be very nice to have again the possibility to welcome you back.Sincerely,

10/10 Excellent

Miguel A

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024
Response from Alfredo Picasso-Resident Manager on 18 Mar 2024
Estimado Miguel,Gracias por alojarse con nosotros y darnos una excelente valoración.Saludos cordiales y lo esperamos nuevamente muy pronto.

10/10 Excellent

Elizabeth, Mayfield Heights

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
I enjoyed the wildlife and plants/ trees. Speaking Spanish is a must to communicate with the majority of the staff. I feel on checkin and check out was rushed and the checkout gentleman only wanted to hail me a taxi. Very hot and crowded and noisy in the buffet and restaurants at all times of the day. Also pools 3 beautiful ones were always busy. Do not sit at the edge of the beach closest to the water if you don’t want to attract multiple vendors and interruptions.
Stayed 7 nights in Feb 2024
Response from Alfredo Picasso-Resident Manager on 18 Mar 2024
Dear Elizabeth,Thank you very much for left your review.We are working hard to improve our service, and your feedback is the best way to do it.We hope to receive you again in the hotel.Sincerely,

4/10 Poor

Carmen

Travelled with family
Liked: Staff & service
Food was horrible, not one restaurant was authentic to their culture..Rooms were not upto par…The money spent here is definitely not worth it…However the staff were lovely, compassionate and respectful
Stayed 3 nights in Feb 2024
Response from Alfredo Picasso-Resident Manager on 25 Feb 2024
Dear Carmen,Thank you for taking the time to write a review.Vista Sol Punta Cana values all of our guests and any feedback that is provided. We will keep working on it, to improve day by day. It would be very nice to have again the possibility to welcome you back.Sincerely,

6/10 Okay

Kristy

Liked: Cleanliness, staff & service
Stayed 4 nights in Feb 2024
Response from Alfredo Picasso-Resident Manager on 24 Feb 2024
Dear Kristy,Vista Sol Punta Cana values all of our guests and any feedback that is provided. We will keep working on it, to improve day by day. It would be very nice to have again the possibility to welcome you back.Sincerely,

2/10 Terrible

Jacqueline, Pennsauken

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Where do I start? When checking in… the male at the front desk was not unwelcoming at all, he did not accommodate and was rude. I asked him for if it would be possible to check out an hour later due to my fight coming later and I have no where to go and he said no and it would be an extra charge. I never had that issue with any other hotels such as Dream Onyx and Breathless. After requesting for a manager, we spoke with Angel who was courteous and helpful in allowing the hour late check out. Secondly, after receiving our cards and taken to our room… there were at least 100 of mosquitos flying in the room. It was unbearable to be in the room. I got bit up all over my arms and legs in a matter of a 5 minute span. After trying to get out of the room of mosquitos and going out back to the lobby to see if there were food or drinks we could get… we found out no pool after 6:00. Being that we just checked in also. Disappointment. We then tried to go to the bar and get a drink just to be told we have to pay for our drinks. What is all inclusive then??? Whatever we eat it. Then we walk around and look for a restaurant to eat because we haven’t ate all day. We tried to eat at the Mexican restaurant just to be turned down and told no. No reservation then we can’t come in… so all of this was for nothing? We booked with this place for one night…. prior to departing the next day to just get poor service and completely nothing for the amount we paid. Please make that make sense???
Stayed 1 night in Jan 2024
Response from Alfredo Picasso-Resident Manager on 4 Feb 2024
Dear Jacqueline,We deeply regret that the experience in our resort did not meet your expectations. We were surprised to read that absolutely all was wrong on their vacations with the hotel, etc.When we travel particularly and usually as a philosophy of life we must try to be optimistic and positive. This makes our life easier and more enjoyable. All the staff were always at your disposal to satisfy all your needs and you were always trying to make your own profit.Best regards,

6/10 Okay

kritina

Travelled with family
We didn't like a food at all, including restorans. The service could be better too. Smoking in resort should have restrictions or not allowed at all. The resort is overated..
Stayed 12 nights in Jan 2024
Response from Alfredo Picasso-Resident Manager on 4 Feb 2024
Dear Kritina,Thank you very much for leaving your impressions about your stay with us.At Vista Sol Punta Cana we continue working to offer better service and improve all the aspects indicated by our clients.We look forward to seeing you and thank you very much for choosing us.Kind regards,

10/10 Excellent

Victor

Liked: Staff & service, property conditions & facilities
This place perfect for me for the staff are unique, petro and beach bar , angel, Juan, Joshua, marianela, they work at the lobby bar they make my vacation perfect. Definitely I will Come back.
Stayed 5 nights in Jan 2024
Response from Alfredo Picasso-Resident Manager on 28 Jan 2024
Dear Victor,Thank you very much for your lovely comment.We continue to improve every day, so we receive gratifying comments like these.Were glad you enjoyed your stay with us and that you appreciated our staff and service. Your comments will be shared with the staff mentioned.We hope to receive you again soon in Vista Sol Punta Cana.Sincerely,

10/10 Excellent

Kristopher

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing!
Stayed 1 night in Jan 2024
Response from Alfredo Picasso-Resident Manager on 21 Jan 2024
Dear Kristopher,Thank you very much for choosing us.We hope to receive you again in the hotel.Sincerely,

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10/10
Good place! More than expected!
Stayed 2 nights in Jan 2024
Response from Alfredo Picasso-Resident Manager on 14 Jan 2024
Dear Guest,Thank you very much for your lovely comment.We continue to improve every day, so we receive gratifying comments like these.

8/10 Good

Ramon

Stayed 4 nights in Jan 2024
Response from Alfredo Picasso-Resident Manager on 28 Jan 2024
Estimado Ramón,Gracias por elegirnos y dejar su valoración sobre su estancia.Lo esperamos nuevamente muy pronto.Saludos cordiales,

8/10 Good

christina

Stayed 6 nights in Dec 2023
Response from Alfredo Picasso-Resident Manager on 14 Jan 2024
Dear Christina,Thank you very much.Best regards,

8/10 Good

Emile

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Stayed 4 nights in Dec 2023
Response from Alfredo Picasso-Resident Manager on 14 Jan 2024
Dear Emile,Thank you very much.Best regards,

2/10 Terrible

Christopher

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Overcharges and hidden fees
Stayed 4 nights in Dec 2023
Response from Alfredo Picasso-Resident Manager on 15 Jan 2024
Dear Christopher,Thank you very much for left your review.We are working hard to improve our service, and your feedback is the best way to do it.We never put overcharges or hidden fees.Every guest must read the conditions of each reservation carefully before booking.Sincerely,

6/10 Okay

Akber

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
It is a good property, outside shopping was close by to buy souvenirs. It is a very good property for a nice walk, beach was decent. Hot tub didn’t have hot water for all three pools. Food was average, hard to communicate if you don’t know Spanish. Folks at this property do not speak English at all. If you are vegetarian or not eat pork products they are not careful and/or have lack of knowledge to clean bowls, spoons or use separate utensils from food safety. I was disappointed with service as everything is time based. We had a reservation for a restaurant which runs from 6:30 to 10 PM. Two times for reservations 6:30to6:40 or 8:30 to 8:40. We arrived at 6:50 and was denied service even though tables were empty and others had just started on their appetizers. We were told to come at 8:30 slot which doesn’t make any sense. No one is willing to go out of the way to help except some servers were very nice but mostly not willing to help. I wouldn’t come back just because of the service.
Stayed 4 nights in Dec 2023
Response from Alfredo Picasso-Resident Manager on 7 Jan 2024
Dear Akber,Thank you for taking the time to write a review.Vista Sol Punta Cana values all of our guests and any feedback that is provided. As a company focused on service, we continue working hard day by day for the optimization and improvement. It would be very nice to have again the possibility to welcome you back.Sincerely,

6/10 Okay

Esthefany

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
It was okay!
The service the the buffet was horrible, you have to get your own drinks. The service at night at the a la cart, was nice!
Stayed 2 nights in Dec 2023
Response from Alfredo Picasso-Resident Manager on 9 Dec 2023
Dear Esthefany,Thank you very much for left your review.We are working hard to improve our service, and your feedback is the best way to do it.We hope to receive you again in the hotel.Sincerely,

6/10 Okay

Erika

Disliked: Amenities
Wasn’t bad but I Would not stay again. Great for short stays.
Stayed 4 nights in Nov 2023
Response from Alfredo Picasso-Resident Manager on 9 Dec 2023
Dear Erika,Thank you very much for left your review.We are working hard to improve our service, and your feedback is the best way to do it.We hope to receive you again in the hotel.Sincerely,

10/10 Excellent

Elia E Figueroa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome resort it just needs a little more activities!
Stayed 4 nights in Nov 2023
Response from Alfredo Picasso-Resident Manager on 9 Dec 2023
Dear Elia,Thank you very much for left your review.We are working hard to improve our service, and your feedback is the best way to do it.We hope to receive you again in the hotel.Sincerely,

10/10 Excellent

Carlos A.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio, estoy sumamente agradecido por la atención.
Stayed 2 nights in Nov 2023
Response from Alfredo Picasso-Resident Manager on 9 Dec 2023
Estimado Carlos,Gracias por dejar su excelente valoracióny su lindo comentario acerca de su estadía.Lo esperamos nuevamente muy pronto.Saludos cordiales,

10/10 Excellent

Brenda N

Travelled with group
Liked: Cleanliness, staff & service, amenities
Good overall stay at Vista Sol. Staff at site were amazing, helpful, and patient. Food was good. I help safe and protected at the beach and on site. The only downside is the bathroom. There was only glass pane for the shower. The caulking was sloppy. The toilet seat cover was broken.
Stayed 4 nights in Nov 2023
Response from Alfredo Picasso - Resident Manager on 19 Nov 2023
Dear Brenda,Thank you very much for your lovely comment.We continue to improve every day, so we receive gratifying comments like these.Were glad you enjoyed your stay with us and that you appreciated our staff and service. We hope to receive you again soon in Vista Sol Punta Cana.Sincerely,

10/10 Excellent

PATRICIA LEE

Travelled with group
Liked: Amenities
Everything was perfect but lack of towels and they don’t use wash clothes apparently. Pillows very uncomfortable but otherwise perfect
Stayed 4 nights in Oct 2023
Response from Alfredo Picasso-Resident Manager on 5 Nov 2023
Dear Patricia,Thank you very much for left your review.We are working hard to improve our service, and your feedback is the best way to do it.We hope to receive you again in the hotel.Sincerely,

10/10 Excellent

rosainy

Liked: Cleanliness, staff & service, property conditions & facilities
This is a beautiful hotel with very cute rooms, the hospitality and its people were everything to me. It’s a very small hotel, but they have activities and night shows to give you something to do!
Stayed 2 nights in Oct 2023
Response from Alfredo Picasso - Resident Manager on 22 Oct 2023
Dear Rosainy,Thank you very much for your lovely comment.We continue to improve every day, so we receive gratifying comments like these.Were glad you enjoyed your stay with us.We hope to receive you again soon in Vista Sol Punta Cana.Sincerely,

4/10 Poor

Javier

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff was very nice and pleasant the room wasn't that great, a/c very low we sweting even with the a/c at max, safe wasnt working they charged me $10 for the use didnt get a refund, tv was not working took 24 hours to have someone fix it, first day toilet overflows, coffe maker didn't work, and the fridge was leaking....not really a single place to cool off, don't know why it was rated at 4 stars...3 stars the most only because the staff is very nice.
Stayed 3 nights in Sep 2023
Response from Alfredo Picasso-Resident Manager on 8 Oct 2023
Dear Javier,Thank you for taking the time to write a review on Expedia.Vista Sol Punta Cana values all of our guests and any feedback that is provided. We will keep working on it, to improve day by day. As a company focused on service, we continue working hard day by day for the optimization and improvement. It would be very nice to have again the possibility to welcome you back.Sincerely,

10/10 Excellent

Roberto, Orlando

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Alfredo Picasso-Resident Manager on 24 Sept 2023
Estimado Roberto,Muchas gracias por dejar su excelente valoración.Lo esperamos nuevamente muy pronto.Saludos cordiales,

8/10 Good

Nevaeh Alexis

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved everything. Only thing that brings it to 4 stars is the American bbq restaurant was terrible. Took over an hour to even receive food and it was not even edible. But everything else was amazing!
Stayed 7 nights in Sep 2023
Response from Alfredo Picasso-Resident Manager on 17 Sept 2023
Dear Alexis,Thank you very much for left your review.We are working hard to improve our service, and your feedback is the best way to do it.We hope to receive you again in the hotel.Sincerely,

10/10 Excellent

Rodderick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness
Stayed 4 nights in Sep 2023
Response from Alfredo Picasso-Resident Manager on 16 Sept 2023
Dear Rodderick,Thank you very much for left your review.We hope to receive you again in the hotel.Sincerely,

6/10 Okay

Isaiah

Travelled with partner
Liked: Staff & service, amenities
Too many bugs and mosquitoes INSIDE the room
Stayed 5 nights in Aug 2023
Response from Alfredo Picasso-Resident Manager on 10 Sept 2023
Dear IsaiahThank you very much for left your review.We are working hard to improve our service, and your feedback is the best way to do it.Best regards,

10/10 Excellent

Ella

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing time with the family love it
Stayed 4 nights in Sep 2023
Response from Alfredo Picasso-Resident Manager on 10 Sept 2023
Dear Ella,Thank you very much for leaving your rating and such a nice comment.Kind regards,

8/10 Good

DeShawn

Stayed 1 night in Aug 2023
Response from Alfredo Picasso-Resident Manager on 29 Oct 2023
Estimada huésped,Muchas gracias por dejar su valoración.Saludos cordiales,

10/10 Excellent

Reinier

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing very clean happy with variety of food excellent service beautiful suit two floor I recommend small resort but excellent beach is good but ocean was dangerous at the time I was red flags
Stayed 1 night in Sep 2023
Response from Alfredo Picasso on 10 Sept 2023
Dear Reinier,Thank you very much for leaving your rating and a lovely comment.Kind regards,

2/10 Terrible

Jorge

Disliked: Cleanliness, staff & service, property conditions & facilities
The property in pictures is one thing when you get there it’s another. Service is horrible I got there at 11 am and did not give me the room until 5pm while people that got there after me were getting their room. Finally got the room it was dirty, towels look like they’re pee stained of how yellow they are. Bathroom is full of mold everywhere. Loud construction right in front of the room started making noise at 7am on the dot.
Response from Alfredo Picasso - Resident Manager on 3 Sept 2023
Dear Jorge,Vista Sol Punta Cana values all of our guests and any feedback that is provided. We will keep working on it, to improve day by day. As a company focused on service, we continue working hard day by day for the optimization and improvement. It would be very nice to have again the possibility to welcome you back.Sincerely,

6/10 Okay

Mauricio

Travelled with family
Disliked: Cleanliness
Staff in bars Amazing Room service staff no where to be found We stay 7days room was clean only 2 times
Stayed 7 nights in Aug 2023
Response from Alfredo Picasso-Resident Manager on 27 Aug 2023
Dear Mauricio,Thank you very much for left your review.We are working hard to improve our service, and your feedback is the best way to do it.We hope to receive you again in the hotel.Sincerely,

8/10 Good

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2023
Response from Alfredo Picasso-Gerente Residente on 27 Aug 2023
Estimada Brenda,Gracias por dejar su valoración acerca de su estadía con nosotros.Esperamos verle pronto.Saludos cordiales,

8/10 Good

Nick

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mosquitos problem and the wifi is not good in case you need to work
Stayed 4 nights in Aug 2023
Response from Alfredo Picasso-Resident Manager on 21 Aug 2023
Dear Nick,Thank you very much for left your review.We are working hard to improve our service, and your feedback is the best way to do it.We hope to receive you again in the hotel.Sincerely,

8/10 Good

Nick

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Several mosquitos on the room. The might be a Hole some where that they were going inside the room.
Stayed 3 nights in Aug 2023
Response from Alfredo Picasso-Resident Manager on 21 Aug 2023
Dear Guest,Thank you for taking the time to write a review.As a company focused on service, we continue working hard day by day for the optimization and improvement. We can ensure that the fumigation programs are carried out continuously; however, due to the location of our property, the tropical climate, and the lush vegetation that surrounds our villas; it is possible that an insect can be found anywhere. Housekeeping can deliver an insecticide upon request of the guest 24/7. Sincerely,

8/10 Good

Nick

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The wifi should be better on the rooms
Stayed 1 night in Aug 2023
Response from Alfredo Picasso-Resident Manager on 13 Aug 2023
Dear Nick,Thank you very much for left your review.We are working hard to improve our service, and your feedback is the best way to do it.We hope to receive you again in the hotel.Sincerely,

8/10 Good

Viktoriia

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Service is good but the food is poor quality, but the beaches are very beautiful!
Stayed 7 nights in Jul 2023
Response from Alfredo Picasso-Resident Manager on 13 Aug 2023
Dear Viktoriia,Thank you very much for left your review.We are working hard to improve our service, and your feedback is the best way to do it.We hope to receive you again in the hotel.Sincerely,

2/10 Terrible

Cemon

Stayed 1 night in Aug 2023
Response from Alfredo Picasso-Resident Manager on 3 Sept 2023
Dear Cemon,Vista Sol Punta Cana values all of our guests and any feedback that is provided. We will keep working on it, to improve day by day. As a company focused on service, we continue working hard day by day for the optimization and improvement. It would be very nice to have again the possibility to welcome you back.Sincerely,

8/10 Good

Adriana

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and beautiful. I loved the appearance of the property. Get rid of the roosters . They make too much noise. This is a resort not a farm. I have a clock to wake me up . I do t need a rooster.
Stayed 7 nights in Jul 2023
Response from Alfredo Picasso-Resident Manager on 6 Aug 2023
Dear Adriana,Thank you very much for left your review.We are working hard to improve our service, and your feedback is the best way to do it.We hope to receive you again in the hotel.Sincerely,

4/10 Poor

Felix

Disliked: Cleanliness, staff & service, property conditions & facilities
There were poor quality drinks, no room services, the casino is not open and the beach was dirty. There wasn’t a lot of food variety in the buffet.
Stayed 2 nights in Aug 2023
Response from Alfredo Picasso-Resident Manager on 6 Aug 2023
Dear Felix,Thank you for taking the time to write a review.Vista Sol Punta Cana values all of our guests and any feedback that is provided. We never announce that we have a casino and the seaweed is collected every morning, although nothing can be done with nature.It would be very nice to have again the possibility to welcome you back.Sincerely,

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2023
Response from Alfredo Picasso-Resident Manager on 6 Aug 2023
Dear Carolina,Thank you very much for left your excellent score about your stay with us.We hope to receive you again in the hotel.Sincerely,