Great resort! Awesome staff! Great food!
The place is nice. We went a week ago (Nov 1-5, 2017). It wasn't crowded by the pool, or the beach any of the days we were there. There's a volleyball net, horseshoe pits, ping pong in the pool/beach area.
The grilled Caribbean Red Snapper (at Blue Marlin) was excellent! The buffet at Casa Bella was also great! Sanctuary Town is a small restaurant and entertainment "village" that the resort built. It is right outside of the front desk area, and the restaurants there are included in the all inclusive.
If there were anything I would change, I wish there were more beer choices. You could only get Presidente and Canita. It is good, but wish there were more choices. The other thing I would change... they make you sign for things, but not consistently. Sometimes I would order a drink, and they would make me sign for it, other times they didn't. And the receipt the ask you to sign has a tip line on it, making you feel as though you should tip.
They do this for accounting purposes, but I wish it were handled differently.
Also, they charge for in-room wifi. I think it was $45 for the stay, or $12/day. We didnt pay for it... we would go to the lobby once in a while to connect to the free lobby wifi.
I would come back!
Comment from Hotel Management
13-Nov-2017 by Jennifer Velasquez / Assistant Manager, Hotel Management
Many thanks for taking the time to leave your kind words and observations following your recent stay with us at Sanctuary Cap Cana.
I was delighted that you’ve enjoyed all the details we take pride in offering our guests. As are our regular practice, we’ve been happy to share your lovely remarks to our team who take so much pride in ensuring that all of our guests only receive the very best in service.
In the meantime, we have noted your comments about beers with the concerned department in order to ensure we maintain our usual high standards.
We look forward to have the pleasure of having you back home in the near future.