Overall, we had a great stay! We felt welcome from the moment we arrived. Staff were friendly and the service was exceptional. The food was good. The beach grill, Italian restaurant, and steak restaurant were our favorites. The drinks were plentiful! Our room was nice, but some small details were overlooked (cover over one of the fuse boxes was missing, burnt out light bulb in the bathroom, no drain plug in the tub). It rained the majority of the time we visited, so having the thatch covered cabanas on the beach were fantastic! We spent many dry hours there reading and resting.
Comment from Hotel Management
25-Nov-2016 by Jennifer Velasquez / Assistant Manager, Hotel Management
Thank you for taking the time to leave your kind words and observations following your recent stay with us at our property
I was delighted that you’ve enjoyed all the details we take pride in offering our guests. As are our regular practice, we’ve been happy to share your lovely remarks to our team who take so much pride in ensuring that all of our guests only receive the very best in service.
We look forward to have the pleasure of having you back home in the near future.