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Paradisus Grand Cana All Inclusive (Formerly The Grand Reserve at Paradisus Palma Real)

Photo gallery for Paradisus Grand Cana All Inclusive (Formerly The Grand Reserve at Paradisus Palma Real)

Featured image
Private beach, white sand, free beach shuttle, beach umbrellas
Private beach, white sand, free beach shuttle, beach umbrellas
Private beach, white sand, free beach shuttle, beach umbrellas
Indoor spa bath

Overview of Paradisus Grand Cana All Inclusive (Formerly The Grand Reserve at Paradisus Palma Real)

VIP Access
UNESCO Sustainable Travel Pledge

Paradisus Grand Cana All Inclusive (Formerly The Grand Reserve at Paradisus Palma Real)

5 out of 5

4.3/5 Excellent

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • All-inclusive
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Playa de Bavaro, Punta Cana, La Altagracia, 23000

Explore the area

  • Popular LocationLos Corales Beach5 min walk
  • Popular LocationCocotal Golf and Country Club12 min walk
  • Popular LocationPalma Real Shopping Village13 min walk
  • AirportPunta Cana (PUJ-Punta Cana Intl.)20 min drive

Choose dates to view prices

About this area

Punta Cana

Located in Punta Cana, Paradisus Grand Cana All Inclusive (Formerly The Grand Reserve at Paradisus Palma Real) is next to a golf course and on a private beach. Cocotal Golf and Country Club and Hard Rock Golf Club at Cana Bay are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Palma Real Shopping Village and Downtown Punta Cana. Enjoy the great outdoors with hiking/biking trails, ecotours and ziplining, or hop on a segway for hire nearby and explore all the area has to offer.

What's nearby

  • Los Corales Beach - 5 min walk
  • Cocotal Golf and Country Club - 12 min walk
  • Palma Real Shopping Village - 13 min walk
  • Aromas Museum - 4 min drive
  • Bavaro Beach - 8 min drive

Restaurants

  • Salsiao Burger truck - 20 min walk
  • La Bruja - 5 min drive
  • AmaLuna Vegan Restaurant & Lab - 5 min drive
  • Pranama - 5 min drive
  • Kat’s Corner - 5 min drive

Getting around

  • Punta Cana (PUJ-Punta Cana Intl.) - 20 min drive

About this property

Paradisus Grand Cana All Inclusive (Formerly The Grand Reserve at Paradisus Palma Real)

5-star property with pools, private beach and full-service spa
Catch some rays on Paradisus Grand Cana All Inclusive (Formerly The Grand Reserve at Paradisus Palma Real)'s private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the resort's 9 restaurants. All 432 individually decorated rooms feature free WiFi and 24-hour room service. Comforts include premium bedding and pillow menus, and guests will also find conveniences such as living rooms and dining areas.
Paradisus Grand Cana All Inclusive (Formerly The Grand Reserve at Paradisus Palma Real) offers 432 forms of air-conditioned accommodation with a safe and complimentary bottles of water. Rooms open to furnished balconies. This individually decorated and furnished accommodation has separate living rooms and includes desks. Beds feature premium bedding. A pillow menu is available. This Punta Cana property provides complimentary wireless Internet access. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and designer toiletries. Additionally, rooms include a hairdryer and an iron/ironing board. Rollaway/extra beds (complimentary) are also available. A nightly turndown service is provided and housekeeping is offered on a daily basis.
4 outdoor tennis courts and a complimentary water park with waterslides are featured at the property. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club and complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa, Maia Spa by Natura Bissé. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a spa tub and a steam room. Public bath/onsen services include an outdoor public bath.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Awards and affiliations

Green/Sustainable Property
This property participates in Travelife, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
This property has signed the UNESCO Sustainable Travel Pledge.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Electric car charging station on site
  • Free beach shuttle

Food and drink

  • Free buffet breakfast available daily 8 AM–10 AM
  • 9 restaurants
  • 6 bars/lounges, 1 beach bar and 1 swim-up bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • 27 holes of golf
  • 2 outdoor pools
  • 4 outdoor tennis courts
  • Access to nearby outdoor pool
  • Aerobics classes
  • Arcade/games room
  • Beach volleyball
  • Beach yoga
  • Cycling
  • Children's pool
  • Fitness centre
  • Free water park access
  • Full-service spa
  • Golf driving range
  • Horse riding/hire
  • Karaoke
  • Nightclub
  • Pilates classes
  • Playground
  • Shopping centre
  • Shopping
  • Tennis
  • Volleyball
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Access to nearby outdoor pool
  • Arcade/games room
  • Babysitting/childcare (surcharge)
  • Children's pool
  • Free children's club
  • Free rollaway/extra beds
  • Free supervised childcare/activities
  • Free water park access
  • Corner/local shop
  • In-room childcare (surcharge)
  • Laundry facilities
  • Playground
  • Separate dining area
  • Separate living room
  • Snack bar/deli
  • Water slide

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Golf clubhouse
  • Golf pro shop
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tennis lessons
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • French
  • Spanish

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Beach umbrellas
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Private beachfront location
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Outdoor public bath (no minerals)
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path of travel

More

  • Beach towels
  • Couples dining
  • Designated smoking areas
  • Romance packages available
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Free rollaway beds
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shower

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Dining room
  • Free bottled water
  • Minibar

Outdoor space

  • Furnished balcony

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Recycling
  • Safe
  • Separate living room
  • Separate sitting area
  • Slippers
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds!

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, debit cards and cash
This property uses a grey water recycling system and eco-friendly cleaning products
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for golf tee times, massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

NEW Grand Reserve Paradisus Palma Real All Inclusive Hotel
NEW Grand Reserve Paradisus Palma Real All Inclusive Punta Cana
NEW Grand Reserve Paradisus Palma Real All Inclusive
NEW Grand Reserve Paradisus Palma Real All Inclusive Punta Cana
NEW Grand Reserve Paradisus Palma Real All Inclusive Punta Cana
NEW Grand Reserve Paradisus Palma Real All Inclusive
Paradisus Grand Cana
Paradisus Grand Cana All Inclusive
The Grand Reserve at Paradisus Palma Real – All Inclusive

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 174 out of 261 reviews
5 - Excellent 67%
Rating 4 - Good. 35 out of 261 reviews
4 - Good 13%
Rating 3 - Okay. 29 out of 261 reviews
3 - Okay 11%
Rating 2 - Poor. 10 out of 261 reviews
2 - Poor 4%
Rating 1 - Terrible. 13 out of 261 reviews
1 - Terrible 5%

4.7/5

Cleanliness

4.4/5

Staff & service

4.3/5

Amenities

4.6/5

Property conditions & facilities

3/5 Okay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good facilities, excelent rooms / spacious, great / very nice staff... very poor food
Stayed 7 nights in Nov 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excelent
Stayed 2 nights in Nov 2021

3/5 Okay

Travelled with family
property is huge and looks pretty gorgeous, How ever stuff need to show more hospitality. Resorts also need to add more entertainment such as daily shows at least for 45-60 minutes. Restaurants inside the resort need definitely more work.
Stayed 5 nights in Nov 2021

1/5 Terrible

Travelled with family
Disliked: Staff & service
Concierge are out to sell you time share. If you are not a Melia member they treat you as a lower class guest. You are restricted to certain areas of the resort if you are not a Melia member.
Stayed 5 nights in Oct 2021

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved having a personal concierge and onsite testing. Hated the lack of activities and entertainment. There is no night life.
Stayed 3 nights in Nov 2021