Awesome hotel on the awesome beach!
Posted 25-May-2016 on Orbitz
We went for 6 nights in the "rainy" season may 10-17. We were hesitant but It rained maybe one evening for a few hours and that was all. The weather was fantastic, the staff was very friendly and very accommodating to the simplest of inquiries. Preferred Package definitely not worth it, You get access to like one restaurant, one extra pool, and your rooms are more secluded (slightly, just a door with a key card). If you are a younger, more relaxed person, this place is awesome and is a real bang for your buck, and you absolutely dont need to upgrade to preferred. If you are a snarky middle aged mother, or on a very private honeymoon, preferred may be a good upgrade. The 'constant' badgering by sales people is not that bad at all. You maybe talk to 2 people a morning, and if you simply say no thanks, or make something up like we are leaving tomorrow they wont waste your time or theirs. If you are a person who cant say no, you may be in trouble. We did one of the excursions by these guys, Sonoma beach or something (awesome, highly recommend!!) Only major con was food, very repetitive and dicey at times, I got sick the last night. If you are expecting 3 or 4 star cuisine you came to the wrong place, but if you dont mind an omelette for breakfast, a cheesburger for lunch, and a 6.5/10 plate of food from a restaurant for dinner, then you will have little to complain about.
Comment from Hotel Management
30-May-2016 by Hotel Manager, Hotel Management
Thank you for taking part of your time to share your comments about your stay in our hotel. It is great to read the weather was fantastic your entire stay and that you could experiment the friendliness of our people.
Regarding to the value of upgrade to Preferred club, consider that the benefits of it are not limited to two private pools and an exclsuive area at the beach, but also upgrade of room amenities, rooms closer to the beach and pools, butler service and private check in.
We hope this visit can be repeated in the future.