Ratings based on 683 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
80% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller

Vale a pena

Posted 28-Nov-2016
Hotel maravilhoso, equipe excelente, comida muito boa e bebida o tempo todo. Parabéns. Voltaria sem pensar duas vezes.
5out of 5
by A verified traveller from Woodbridge, Ontario

One of the Best Hotel Ever

Posted 21-Nov-2016
Pros: Is not words to describe how good is the hotel/Resort, the rooms, the staff, the complex, the beach, we did found anything wrong , thank you NOW LARIM
Cons: nothing need to be improve, you are good as you are
Location: Location is really Good, in front of the beach, really good beaches, clean, close to small store to buy
we when there to celebrated my daughter 16 birthday, the hotel and all the staff were so nice and especial the day of her birthday, were the hotel made a party on the presidential room with food, drinks, Birthday cake,music,and more....., Thank You NOW LARIMAR and STAFF, we have a super good time.
Comment from Hotel Management
29-Nov-2016 by Hotel Manager, Hotel Management
Dear Andres, It was our pleasure to offer to your family and daughter a memorable moment to the special birthday, and your comment even made us feel proud of the commitment from our team. We look foward to receive you again.
3out of 5
by A verified traveller from US

Nice hotel. Terrible sales.

Posted 20-Nov-2016
Every day of our stay, they tried to sell us a vacation package. Even once we told them we weren't interested, they kept pushing. Some days we were approached by 5 or 6 different people. We just wanted to relax and enjoy our existing vacation. The hotel was nice, the room was great, the beach was very close and had plenty of room so you weren't crowded and had plenty of umbrellas for shade. The food was ok, nothing special. The restaurants were very American. They did not have a Caribbean or beach feel. It felt like we could have just been in Florida, or any other US beach town.
Comment from Hotel Management
29-Nov-2016 by Hotel Manager, Hotel Management
Dear CGH0306, We are sorry that even when you were comfortable in our facilities and services, your stay was disrupted by the reason you spoke. I can assure the objective is not bothering our guests, instead the intention is to present to visitors the benefits of the Unlimited Vacation Club. We have shared your comments with this team to find ways to improve the approach. Best regards,
4out of 5
by A verified traveller from Toronto, Canada

Posted 10-Nov-2016
The hotel staff was very helpful and kind. Especially Smerlin was very attentive and attentive on the beach everyday. special mention goes to the chief Emmanuel at the Spice Restaurant.
Comment from Hotel Management
29-Nov-2016 by Hotel Manager, Hotel Management
Dear Erica, We appreciate you took your valuable time to sumarize your experience at the hotel and remark the special attentions of Smerling. We hope to have you as guest in the future. Best regards,
4out of 5
by A verified traveller

Timeshare promotion

Posted 10-Nov-2016
Did not like the high pressure time share promotion
Comment from Hotel Management
29-Nov-2016 by Hotel Manager, Hotel Management
Dear Guest, Receive our gratitude for sharing the opportunity for improvement that you found, as it allows us to provide you a better experience in the future. Best regards,
4out of 5
by A verified traveller from US

Amazing staff and beautiful resort

Posted 30-Oct-2016
Location: Great location and highly recommend the boogie excursion to Muracao Beach and Hoyo Azul.
We absolutely loved the staff at Now Larimar and Secrets during our stay. Juan Miguel at Now Larimar took great care of us. Carlos L at the Secrets pool bar took a huge part in making out trip special. Willy Mays and Angel also helped to make sure we had a great time. If you stay at these hotels, I highly suggest you take the time to meet and talk to these three guys. The only reason for the 4/5 review is because the food is sub par throughout the resort, but you can always find something to eat.
4out of 5
by A verified traveller

beautiful beach, nice staff, food was not great

Posted 29-Oct-2016
the beach and ocean are beautiful at this resort, the staff were great but brush up on your Spanich. The food was not great, 1 buffet for breakfast, lunch and dinner and al a cart for dinner options. At check in we were encouraged to upsell to the dreams resort which is in the same complex and we should have paid the extra. Our room was big, clean
Comment from Hotel Management
29-Nov-2016 by Hotel Manager, Hotel Management
Dear Guest, Thank you for choosing our hotel for your holidays. Let us explain that we have a Preferred Club, which is a category that provide guests with extra benefits. So our visitors arrive to the hotel we let them know that they have the possibility to upgrade, if desire. We are pleased to read you were comfortsble in your room and with the attentions of our staff. Best regards,
4out of 5
by A verified traveller from US

Nice hotel without a true teens club

Posted 25-Oct-2016
Pros: The food selection is fantastic, there are many options of restaurants and a very good buffet; there is a great variety of alcoholic & non-alc drinks
Cons: We picked this hotel because of the teen club-but there is none. There are only a few activities but they don't gather the teens, so none show up
Location: We went for the boogie ride - excellent ride for a very decent price.
The hotel is very nice, our room was right near the pool and a few steps from the beach. I recommend choosing the Preferred Plan as you pay a small amount of money but you get better rooms locations, private restaurants, beach side and lounge - very good indeed. The number and quality of restaurants is fantastic, the food and beverages are great and the Preferred lounge is very convenient. The room was nice (4 star hotel) but mold smelly - no wonder why the rooms are provided with incense sticks. We chose this hotel because it said to have a teen club. There is a nice kids club but there is no teens club. There is a daily program with all the activities, including a plan for teens, but during the 4 days that we stayed there we didn't see teens any getting together. The hotel should do some effort to gather the teens so they get to know each other.
Comment from Hotel Management
29-Nov-2016 by Hotel Manager, Hotel Management
Dear Cesar, Thank you for sharing your comments about our property through this via. It is pretty valuable your concern about the activities for teens. We have available a Core Zone, which is designed for teenagers, and it has bowling alleys and other activities. We also include in our Sundial activities exclusively for teens. Sometimes it happends there is not quorum to develop them. Althou, we transmitted your comment to our entertainment team. Best regards,
4out of 5
by A verified traveller from Ohio, USA

Good overall, food and staff could improve

Posted 18-Oct-2016
Location: 15-20 minutes from airport. Nice beach.
If you stay here you will want to pay the extra for the preferred package. It was well worth it to enjoy the private pools, concierge services, and preferred member lounges. Overall, it was a beautiful resort. Well maintained. Room was adequate and clean. Housekeeping was a little unpredictable as to when they would come to clean the room. Food was OK for most of the stay. We mostly ate at the international buffet because of convenience and selection. Buffet selection was nice but some food was overcooked or did not taste good. They do have a pizza bar and a pasta/burger station where you can't really go wrong. The other restaurants had nice selections and food was mostly good, other than one or two bad items. Staff was accommodating (especially as a preferred member) but there were some who seemed cold or unfriendly. There also were quite a few issues with language barrier since we only speak English. I would recommend for anyone's first all-inclusive, but food may not live up to expectations of others who frequent resorts of this type expecting gourmet cuisine.
5out of 5
by A verified traveller from los angeles

EXCELLENT CHOICE!!!

Posted 10-Oct-2016
Location: CLOSE TO THE AIRPORT, NEAR MANY SHOPS AND BEACHES AS WELL. GREAT LOCATION.
GREAT LOCATION, VERY NEAR TO THE AIRPORT, MANY ACTIVITIES TO CHOOSE FROM, FOOD IS GREAT. CHEF MANUAL WAS VERY HELPFUL. YOU WILL PLEASE WITH THIS RESORT. FOOD AVAILABLE ROUND THE CLOCK AS WELL AS ROOM SERVICE. NOT TO MENTION THE OPEN BAR AS WELL. FRIENDLY STAFF !! WILL RETURN SOON..
Comment from Hotel Management
14-Oct-2016 by Hotel Manager, Hotel Management
Dear Joseph, Thank you for choosing Now Larimar for your vacation and share your impressions about your experience through this via. It is a pleasure for us to read you were comfortable with our atentions, facilities and how close we are to the airport. We hope this is just one of many visits more.