Ratings based on 874 Verified Reviews

4.1 out of 5
76% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia-verified reviews
5 out of 5
by a verified traveller

Posted 16-Jun-2018
The resort is very nice. All the restaurants were very good and the staff were all very friendly. But if you're going for the alcohol, forget about it. All the liquor is watered down and the mixes are just nasty. They never heard of REAL sweet n sour mix or margarita mix. No matter what drink you ask for, it's all clear syrup. Well drinks are okay. Just get the welcome juice or frozen strawberry or pina colada and put some liquor in it. You don't get liquor in your room, just wine or beer, unless you upgrade to Premium. Which they don't tell you until you get there.
Comment from Hotel Management
18-Jun-2018 by Hotel Manager, Hotel Management
Hi Anonymous, thank you for choosing our resort as your destination in Punta Cana. It is a pleasure to realize you had a great time with us and that you enjoyed our excellent services and accommodating staff. On the other hand, we will share your comments with each department in order to improve in that aspect. Thank you also for your feedback. Best regards, Katherine Peralta Social Media Manager
5 out of 5
by a verified traveller

Posted 12-Jun-2018
Comment from Hotel Management
12-Jun-2018 by Hotel Manager, Hotel Management
Dear Anonymous, thanks for rating us and choosing Now Larimar Punta Cana as your vacation destiny. Best regards! Katherine Peralta Social Media Manager
5 out of 5
by a verified traveller

Posted 04-Jun-2018
Comment from Hotel Management
06-Jun-2018 by Hotel Manager, Hotel Management
Hi Chris, thank you for preferring Now Larimar Punta Cana. We are thrilled to realize you had a great time. We appreciate your rate with respect to our excellent services. Best regards, Katherine Peralta Social Media Manager
4 out of 5
by a verified traveller

Posted 29-May-2018
Hotel is great, awesome location and amazing beach. Rooms are spacious and hotel amenities were awesome. I wasn't impressed with the food, which was disappointing.
Comment from Hotel Management
01-Jun-2018 by Hotel Manager, Hotel Management
Dear Anonymous, thank you for choosing our hotel as your vacation destiny and taking the time to leave us a review. We feel glad to read our staff naturally worked harder to make you feel pleasant. I love the fact that our property reached high quality standards with room, amenities and beach view. We appreciate you let us know room and food was not. I am taking note of every detail in your feedback to make sure to redirect them to the proper department. Best regards, Katherine Peralta Social Media Manager
5 out of 5
by a verified traveller

Posted 27-May-2018
Room was awesome, close to the beach and all pools. Layout of the resort was spacious but convenient. Loved it!
Comment from Hotel Management
01-Jun-2018 by Hotel Manager, Hotel Management
Dear Anonymous, Thank you for choosing our hotel as your travel destination. It is a pleasure to realize you had an amazing time with us. We are delighted to read your comments about room, beautiful pools and deep blue beach and all our services in general. Take care! Katherine Peralta Social Media Manager
5 out of 5
Recommended
for Everyone
by a verified traveller

Excellent resort!

Posted 21-May-2018
Everything was just perfect! Staff made me feel like family and the hotel is really beautiful! I definitely would go again!
Comment from Hotel Management
01-Jun-2018 by Hotel Manager, Hotel Management
Dear Anonymous, Thank you for honoring us with your visit to Now Larimar, Punta Cana. It is a pleasure to know your satisfaction with our services and facilities. The staff is the most valuable assessment in our resort, for that reason we are glad to read they made you feel like at home. Kind regards, Katherine Peralta Social Media Manager
5 out of 5
by a verified traveller from New york

Posted 18-May-2018
Comment from Hotel Management
01-Jun-2018 by Hotel Manager, Hotel Management
Dear Aurora , thank you for choosing our hotel as your vacation destiny and leaving a great calification. Best regards, Katherine Peralta, Social Media Manager
3 out of 5
by a verified traveller

Posted 17-May-2018
This was my first all-inclusive experience, so it is possible it just isn't designed for me and my opinion is meaningless for the target market. Thats said, the food was terrible. The only thing i had all week that seemed made to order were my eggs from room service. The menus at all the restaurants are very limited, which is fine if it allows the kitchen to focus on doing a few things well. They do nothing well, or, at least by the time the food is served it is a reheated mess. At $61 per person it will be hard to top all you can eat lobster party as the worst value of my life. They ran out of lobster before i even got in line and getting even 2 small overcooked warm water tails on my plate required begging the cook and then jostling with the voracious jersey shore extras who were lining up at the trough for more. The wine selection at all the restaurants is a joke. The $5.00 california reds from the bottom shelf of your local grocery store are available for $41-50. You can spend more for a bottle, but there just aren't any decent wines to choose from at any price. Also, once you order your wait staff will become fixated on the wine and having you sign all the paperwork for the upcharge. It's a whole process that mondavi vinyards doesn't warrant enduring. Everything nailed down at Now Larimar is nice. The beach, pools, rooms and view were all top notch. But, it is a gilded cage as far as food. Leaving the resort for better options is not easy (but I did.) I lost 3 lbs.
Comment from Hotel Management
03-Jun-2018 by Hotel Manager, Hotel Management
Dear Mark, First, I want to thank you for taking the time to leave us a review from your recent stay at our hotel. Your feedback is extremely valuable to us, since we make an effort to improve every stay and fulfill our special quality standards. I greatly appreciate your comments about the quality of the food and beverage services. Allow me to express my sincere apologies for the inconveniences experienced so far at the hotel. I have escalated this case to the appropriate department to improve and avoid this type of case with you or any furture guest. With much appreciation, Katherine Peralta Social Media Manager
4 out of 5
by a verified traveller

Posted 15-May-2018
Comment from Hotel Management
15-May-2018 by Hotel Manager, Hotel Management
Dear Guest, Thank you for visiting our hotel for your holidays and rate your impressions. Your score let us know that you had a pleasant stay and we hope to be able to host you again.
2 out of 5
by a verified traveller

Posted 10-May-2018
Staff was always wanting more of a tip. Food wasn’t that tasty. Lobster was always over cooked. And anytime you went on the beach you were solicited excursions. For an all inclusive place this place was disappointing. Drinks weren’t very strong and if you didn’t tip every drink they ignored you.
Comment from Hotel Management
10-May-2018 by Hotel Manager , Hotel Management
Dear guest, thank you for choosing our resort as you destination travel. We are concerning with respect to your experience with us due to our delicious food, excellent services and professional staff are of the most mentioned comments by other guests. However, we will share your feedback with each department in order to improve and providing you a better experience next time. Best regards,