Posted 8 Sep 2019
Overall this is a very nice hotel, very clean, and a lot of rooms have been renovated to meet what you would expect from a luxury resort. A few things were a letdown, starting with the fact that they limited you to only 2 beers in your room for restocking per day—2!! That to me is beyond ridiculous for a luxury all inclusive resort. I don’t know if that has something to do with the recent events with the area, but even so, it’s a very stupid policy, especially when you have a swim up room and really want to chill with some drinks. We had to buy our own tequila to enjoy which sours the experience of all inclusive—what’s the point? Secondly, the food, it wasn’t that great. It’s probably my American stomach, however my other 2 friends were all as sick as me during the trip( Portuguese & Guatemalan), and everyday we spent too much time comparing toilet trips. I don’t know what they use for cooking oil or maybe the water but it doesn’t sit well and it ruins your trip when every day you have to think about what am I going to eat? And finally there’s just too much back and forth processes with something as simple as booking a dinner reservation, which we didn’t do in advance so we ate at 2 a la cartes and that’s it out of 5 days, then there’s having to go to another hotels lobby for airport transportation, it’s all just totally unnecessary and makes you feel like you’re wasting so much time scheduling and booking when you just want pool and beach time.
Comment from Hotel Management
1 Oct 2019 by Customer Service, Hotel Management
We would like to extend our most sincere apologies for any inconveniences or difficulties you may have experienced during your stay in our Luxury Bahia Principe Ambar. We value all feedback as it enables us to continue to improve and provide better service for our guests.
For all our staff members we would like to thank you for vacationing with us and we hope you could consider to give us the opportunity to host you again in the near future.
Always at your disposal,
Bahia Principe Bavaro Resort