"Very good place,good hotel,bad service"
In general it is good hotel, amazing beach, tasty food and drinks. Service in bars, cafe and restaurants is good. Other service is not good and from time to time it is no service at all. You should be prepared to call a few time to have your room clean and finally it will be cleaned close to 4 - 5 p.m. You should ask about fresh towels several times and should control it each day, because of it is a big risk you will not receive the towels at all. No fresh towels on the beach most of the time. You should "book" umbrella on the beach even at 6 - 7 a.m., they are always "booked" by somebody, maybe because of it was overbooking time in the hotel and December. Hotel staff on reception and housekeeping are not friendly and don't want to help, only answers "later" or "not possible". In the room you should check if you have everything which should be in the room, a lot of things were missing in my first room and it was necessary even to change it. Also you should to check if everything is working (water, toilet, safe, balcony and ect.), I spent 2 days to have everything in working conditions. So, if you are prepare for all mentioned points and don't care, you can have amazing time as everything except hotel service is amazing. :)
Traveller from London, UK