Ratings based on 101 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
94% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller from Nasik

Posted 11-Jul-2016
No focet in the toilet, hoteliers know Indians prefer to wash. We were made to wait fo 20 minutes for getting a seat for breakfast. Hotel knows that there is extra crowd on Sunday's. Some provision must be made for guests.
5out of 5
by A verified traveller from tokyo

周囲に緑が多く、空港から遠くなくて、落ち着いたホテル

Posted 17-May-2016
e-mailで問い合わせをできるのが、外国人にはありがたいです。チェックイン後は、直ぐに名前を覚えてもらえて、防犯の点でも、安心できます。
5out of 5
by A verified traveller

This traveller left a rating score only Posted 19-Apr-2016 on Hotels
5out of 5
by A verified traveller

Posted 15-Apr-2016 on Hotels
Comment from Hotel Management
18-Jun-2016 by Shekhar, Hotel Management
Dear Guest, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with the hotel overall. We look forward to hosting your stay once again and continuing to meet your expectations. Thank you for choosing Vivanta by Taj - Blue Diamond, Pune! All The Best, Shekhar Walavalkar General Manager Vivanta by Taj - Blue Diamond, Pune
5out of 5
by A verified traveller from Toronto

Nice location

Posted 15-Apr-2016
Loved the staff - all friendly and cheerful! Be prepared to speak loudly and clearly b/c they are sometimes not too comfortable with our accents
Comment from Hotel Management
19-Apr-2016 by Shekhar, Hotel Management
Dear Guest, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with the hotel overall. We look forward to hosting your stay once again and continuing to meet your expectations. Thank you for choosing Vivanta by Taj - Blue Diamond, Pune! All The Best, Shekhar Walavalkar General Manager Vivanta by Taj - Blue Diamond, Pune
4out of 5
by A verified traveller

Posted 09-Apr-2016 on Hotels
A glass cup of RM 318, was found without exchanged after previous used. You can find it out next to the frezer box door.
Comment from Hotel Management
25-Jun-2016 by Shekhar, Hotel Management
Dear Guest, Thank you for taking the time to complete our survey. We regret the inconvenience caused during your recent stay with us. I assure you that your comments have been treated on priority and the concerned department has been informed to avoid its occurrence in future. We look forward to welcoming you again and will try our best to ensure a delightful stay. Thank you for choosing Vivanta by Taj - Blue Diamond, Pune! All The Best, Shekhar Walavalkar General Manager Vivanta by Taj - Blue Diamond, Pune
3out of 5
by A verified traveller

Decent enough

Posted 27-Mar-2016 on Hotels
I had some problems with arranging car service and had to wait quite a while. It would have been better to have been told up front about the delay (so I could make another plan) than to have been given false promises.
3out of 5
by A verified traveller

Posted 25-Mar-2016 on Hotels
Couldn't quite get the driving we needed on time. Room has some scraped wallpaper behind bed but was clean and of adequate size. Kind of slow internet. Nice setting.Pleasant service.
5out of 5
by A verified traveller

This traveller left a rating score only Posted 05-Mar-2016 on Hotels
5out of 5
by A verified traveller from UK

Lovely hotel and friendly staff

Posted 01-Mar-2016
Pros: Location and standard of hotel, true Taj experience
First visit to Pune, although travelled lots of places in India and have stayed many times at other Taj hotels, this hotel met our expectations, loved Pune