Been staying at the hotel since a long time but the food (taste and quality) is detoriating. Since I travel for work alone, I order room servce and I have on more one occasion sent back the food because it was simply awful.
Comment from Hotel Management
18-Sep-2017 by Shekhar, Hotel Management
Thank you for taking the time to complete our survey. Your feedback is essential in our effort to improve our service standards.
We have always been earnest in our endeavor to extend the very best of the Taj to our guests but sometimes we lack in our efforts and hence we regret the inconvenience experienced by you.I look forward to welcoming you back to Vivanta By Taj, Blue Diamond, Pune on your next visit and assure you the best of our services and attention at all times. Please feel free to contact me directly and it will be my pleasure to assist you.
Thank you for choosing Vivanta by Taj - Blue Diamond, Pune!
All The Best,
Vivanta by Taj - Blue Diamond, Pune