Ratings based on 320 Verified Reviews

4.2 out of 5
85% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller from Nelson

Great stay at Punakaiki Resort

Posted 22-Jul-2017
We had a great stay in the Punakaiki Resort. The staff were excellent and made our stay very enjoyable. The restaurant served a delicious evening meal for us. Beautiful view from the room of the rugged west coast beach and the room was comfy and quiet - the only downside was that the bathroom needed some upgrading and maintenance (broken towel rail, worn toilet seat and extractor not working). Would definitely stay again though.
4 out of 5
Recommended
for Everyone
by A verified traveller

Great being ab,e to hear the waves.

Posted 26-May-2017
Pros: The view from the top story room delightful. Sea and grounds. Dinner at the restaurant very good also.
Cons: Kitchen beginning to look a bit dated.
Location: A great beach to walk on.
A very quiet peaceful stay.we arrived late afternoon, and enjoyed a cup of tea while looking at the view, before dinner. The weather was good so saw the sun setting into the sea.
4 out of 5
Recommended
for Everyone
by A verified traveller

Beautiful situation

Posted 21-May-2017 on Wotif
Pros: Situation and privacy
Cons: A bit more equipment in kitchen such as utensils and crockery
Location: Great location for visiting Punakaiki rocks
Rooms are good but need some maintenance e. g light bulbs missing and bed not so comfortable. Otherwise an enjoyable stay on the wild west coast
5 out of 5
by Jason

Posted 19-May-2017 on Hotels
A beautiful spot on the west coast with gorgeous beach views. Restaurant was good for dinner too.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 18-May-2017
Pros: view location
Cons: maybe a little focus on matinence tiles etc
amazing views from our eco suite, throughly enjoyed our stay and have already been recommending to friends.
5 out of 5
by A verified traveller

This traveller left a rating score only Posted 14-May-2017 on Hotels
4 out of 5
by Estera

This traveller left a rating score only Posted 13-May-2017 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveller

Forest retreat

Posted 10-May-2017 on Wotif
Pros: Location and views. The 'serenity' was just perfect.
Location: It's not close to anything really. It's for people who want to get-away from the hustle & bustle of 'life'.
An amazing place, spread over both sides of the highway. The tunnel under the road is essential. The chalets nestled in among the gardens are lovely, as is the walk to Reception and the restaurant/lounge. It is here you can relax with a drink, or 2, overlooking the ocean. Very peaceful. The chalet we stayed in was comfortable and well appointed, albeit sparsely furnished. It was located in a high location above the other accommodation buildings, well away from the road noise. It had stunning views over the ocean and coastline.
2 out of 5
by A verified traveller

Posted 10-May-2017
Great location - right on the beach. Checking in was not welcoming. No direction on where to park. No assistance with luggage - there were steps to navigate. The room was very average. The room was stuffy and you could not open windows due to sand flies. TV reception was bad. Dinner was booked for a special occasion; there was no recognition of the special event. The waiter was terrible, he had no knowledge of the food or wine menu. The cocktails ordered were terrible. The good was fine, and was served nice and hot. The bill at the end of the meal was incorrect. Checking out was a nightmare. The person on the front desk showed no customer skills. It took half an hour to sort out the bill from the previous night's dinner. Several hours after leaving the hotel I was contacted by mobile to say that the price charged to my credit card was incorrect - a hotel error.
3 out of 5
Recommended
for Everyone
by A verified traveller from NZ

Nice hotel but a bit noisy

Posted 08-May-2017
Stayed in a downstairs room ( last room left due to a tour group in). A late arrival in the room above made lots noise on the wooden floor above. They also left early. Noisy again. Avoid the downstairs rooms, if possible.