We really appreciate you giving us some great feedback and hope to see you with us in the future.

We apprecaite taking the time in giving us some feedback. We would of liked to helped out in any of this situations. We have a great Conceirge personel that always deals with different situations that might occure. But we do apologize for any inconvince.

We appreciate you taking the time in providing some great feedback. But we do apologize for the inconviniance that you might of had. And do take every comment very seriouse.

We appreciate you taking the time in provinding us with some great feedback. We take every comment and suggestions very seriouse. I will take a look into all thats mentioned. None of this was mentioned to me, so i will personally seek an answer. We thank you for your honest opinion. And we apologize for the inconviance.

We appreciate you taking the time in providing us your honest feedback. We take every comment and suggestion very seriouse. Because it helps us with identify what change or upgrades we need to focus on.

We take very seriouse any inconvinve that you might of had with us. In no shape or form do we take these comments lightly. Checking your reservation stay we dont have any complaints on your behave. We could have helped to correct problems or misconfort we might have been esperiencing. We have extra amenities such as refrigerators or coffee pots. Upon request. We understand that sometimes we have alot of miscomunication and it really affects any stay. So we regret not being able to have the opportunity to solve the inconvinces.

We appreciate you taking the time in providing us with some feedback. And we are so happy that you enjoyed yourselves. And cant wait until we see you here again.

We appreciate you taking the time in providing some feed back. And we appreciate the honesty because we work extensively in bettering the interaction with our guest. As you seen everyone in outr staff do there very best. So we hope to see you guys in your next stay.

We appreciate for taking the time in giving us some feedback.

Joe we really appreciate your honesty and all the constructive comments that you provided. Every day as you could see we worked hard in giving you the best experience possible. And we know there is alot of room for improvement. And we are striving for a better interaction with our guest and service. We hope to see you with us in the future.

We appreciate you taking the time for giving us some feed back.

We appreciate your honesty and in taking the time in giving us some feedback. We know there is alot of room for improvement. And we do have plans in future renovations. So when you do comeback you will see a big upgrade. So we love when our guest recognize the hard work that our staff does. And we will let Enrique and Gustavo know that you send them the best wishes.

We appreciate alot in taking the time in providing some feedback.

We appreciate the feedback. We would of liked a more brainstorming from you so we can identify where we need to better at.

We apologize for the inconviniance that you had. We take every comment very seriouse. Our staff not just reception is going to threw changes and capacitation. To better our interaction with our guest. And we have 4 bars all threw our resort. And our lobby bar area opens at 6 in the afternoon and closes at 1 in the morning. And also you have a great option of requesting a alcoholic breverage in our Marina buffet upon request. About our wifi yes you are in future plans in upgrading our service to provide a much broader converage threw the resort. And about extra amenities such a fridges or silver ware. That totally free of charge but its upon request and we would of gladly helped in this situation. But sometimes there is alot of miscomunication and alot of things can be handled in the best way.

We appreciate your honest opinion. Which we take very seriouse. Because it helps us grown and better our services. We have room for improvement and we know that it takes time to correct things. And about the amenities such a refrigerador or silver ware. We provide them upon request. And we understand that sometimes there is poor comunication. And that is what we want to better so we appreciate the feed back.

We regeret the bad experiences you might of had. We have different options threw out the resort. Sometimes is lack of comunication that we might have. That people dont have the opportunity to try our different options of restaurants that our resort provides. When it comes to any currency the Hotel itself has money exchange of any currency. So maybe the lack of comunication is a big factor. So we really regret not being able to fix any bad situations.

We really regret the bad situations that you might of had in your time with us. We take any rating or any constructive critisium very seriouse. We have our to managers who speak fluent English so probably the lack of comunication was a big factor.

Amy we really appreciate you taking the time in providing us with some feedback. And gives us great joy that noticed our dedication and hard work every member of our staff brings to the table. With out them we wouldnt be where we are today. And we will take into consideration all the extra amenities that you mentioned. See you in your next visit.

We appreciate taking the time in providing some feedback. Wish we could of had more specific details in the inconvience that you might of had. So we could of identified what we need to focus and better on.

We appreciate taking the time in providing some feedback. And we take very seriouse every comment. We,ve had minor incidents in any food poison cases. But as you well know any outside country resorts may have these type of situations. And in many cases people ate something before arriving. But we do regret not being able to enjoy your one night stay with us.

We apprecaite you taking the time in providing some feedback. We hope to see you guys back with us in your next vacation.

We appreciate you taking the time in providing some feedback and are so happy with your honest comments. Because every day our staff works hard in our interaction with our guest. We know that we have alot of room for improvement. But we know that our staff works hard everyday. So cant wait to have you back as our honorable guest.

We appreciate you taking the time in providing some feed back. Mr Robert and we hope to see you agian with us.

We appreciate your feedback and know that we have room for improvement. And we like the honest constructive comments. Because it helps us grow and identifiy where we need to chamge things. And change what ever miscomfort we had.

We appreciate you taking the time in giving us some feedback. And hope to see you with us in the near future.

We appreciate any miscomfort that you might of had. We know that there is room for improvement. And we are working hard to upgrade our service and interaction with our guest.

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We are sorry for the misunderstanding and lack of comunication. We are upgrading our staff with English clases and opportunities to keep studying. To be able to have better cominucation. And be able to have a more personal affair with every guest that we come in contact with. So these type of situations dont happend again.

We appreciate all the constructive critisium and we take that really seriouse. Because it helps us to identify where we need more work. Every day there different challenges. But thank you for taking the time to give us the feed back.

We appreciate all the constructive critisium. Because it helps us identify where we need to make stronger. We have many future plans to make our installations better.

Dear guest,Thank you for your kind words! We're delighted to hear that you enjoyed your stay. If there's anything specific you loved or any suggestions you have for us to make your next visit even better, we'd love to hear them. Looking forward to welcoming you back!

Dear guest,Thank you for your valuable feedback. We appreciate your positive comments on our staff and facilities. We sincerely apologize for the room issues you encountered, and we are actively addressing maintenance concerns. Your feedback is crucial in helping us improve, and we hope to have the chance to provide you with a better experience in the future.Best regards,

Thank you for your rating and your time. Hope to see you back with us soon.

Thank you for taking the time to share your feedback with us. We appreciate your positive comments about our staff. We apologize for any inconvenience you experienced with the inconsistency of the drinks, limitations on reservations, and the variety at the buffet. Your input on the cafe's food quality and consistency is duly noted.We understand your concerns about the lack of pool chairs, and we'll certainly consider improvements in these areas. Your insights are valuable to us as we strive to provide a better experience for our guests. We hope you still had an enjoyable stay overall, and we look forward to the opportunity to welcome you back with enhancements in the future. If there's anything specific you'd like us to address, please let us know.

We appreciate your honest feedback. And hope to see with us in the future.

We regret all the bad situations that you might of gone threw in your stay. We would of liked if you could of been more specific. So we could of handled any bad situation.

We regret the bad situations that you might of went threw. Would of liked if you could of been more specific about your stay. So we could of handled the situation.

Thank you for sharing your experience. We're glad to hear that the service was great and that the staff was accommodating when you needed a room change. It's good to know they upgraded you without any issues. If there are specific areas you think could be improved, we appreciate your feedback as we strive to enhance our guests' overall experience. If there's anything else you'd like to share, feel free to do so. We hope you still had a pleasant stay overall.

We appreciate your perspective. If there's anything specific you'd like us to address or improve, please feel free to share. We aim to ensure our guests have a satisfactory experience.

Thank you for sharing your feedback. We're pleased to hear that your room was clean and the overall cleanliness of the hotel met your expectations. However, we apologize if there was a situation with staff speaking in Spanish that made you uncomfortable. We appreciate your comments on the food and acknowledge your observation about the hotel being outdated. We'll use your feedback to improve our services. If there's anything specific you'd like us to address, please let us know. We hope you still found aspects of your stay enjoyable.

We apologize for the issues in the first two villas, and appreciate your patience. Despite some challenges, we're pleased to hear you were generally happy with the room and the staff's service. Your suggestion about serving coffee and pastries by the oceanfront pools is noted and will be considered for improvement. If you have further feedback or suggestions, feel free to share. We look forward to the opportunity to welcome you back in the future.

We regret to hear that your experience did not match the expectations set by the pictures. We apologize for the disappointment with the food quality and limited heated pool options. Your feedback is important, and we'll work to address these issues.

Thank you very much for your visit and your timeyour comments are important to us.hope we can serve you again.

thank you very much for your visit and you time to shareyour comments.hope we can serve you again.

We are committed to ensuring the highest quality of our food to provide a safe and enjoyable dining experience for our guests. Your well-being is our priority, and we appreciate your feedback as it helps us improve.

Gracias por su tiempo en compartir su calificación, sus comentarios nos hacen mejorar cada día y lo agradecemos. esperamos poder servirle de nuevo.

Gracias por su tiempo en compartir su calificación, sus comentarios nos hacen mejorar cada día y lo agradecemos. esperamos poder servirle de nuevo.

We truly regret all the bad situations that you went threw. Every day we prepare our staff to better the service and there way of thinking. And we take every constructive critisium very serious.