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Reviews of One Beach Street Zona Romantica Puerto Vallarta

4 out of 5
One Beach Street Zona Romantica Puerto Vallarta
Amapas 270, Puerto Vallarta, JAL

Reviews

7.8

Good

Rating 10 - Excellent. 44 out of 115 reviews" "
Rating 8 - Good. 37 out of 115 reviews" "
Rating 6 - Okay. 16 out of 115 reviews" "
Rating 4 - Poor. 14 out of 115 reviews" "
Rating 2 - Terrible. 4 out of 115 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Dela

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was completely happy with this property it was clean well kept and well-managed I was able to relax in the serenity of The view as well as the establishment itself. Thank you!
Stayed 3 nights in Apr 2024

10/10 Excellent

Ed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Was as advertised , great place to stay . Tried booking again for next year when we got home and they're booked solid till next spring (2025) . That alone speaks to how good this place is . We joined the waiting list .
Stayed 14 nights in Apr 2024

2/10 Terrible

Brian

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The property was not like advertised. It was run down and had leaks and we were put in the worst rooms. It didn't feel safe and the room wasn't ready at the check in time.
Stayed 3 nights in Apr 2024

8/10 Good

Angie

Travelled with partner
Liked: Cleanliness, staff & service
Loved the big room with kitchen and balcony with amazing ocean view (even saw whales!!!)
Stayed 6 nights in Mar 2024

10/10 Excellent

Kenneth

Stayed 6 nights in Feb 2024

8/10 Good

Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2024

4/10 Poor

Martin

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
They didn’t have my reservation, have to use a different room
Stayed 2 nights in Jan 2024

8/10 Good

Jesus

Liked: Cleanliness

10/10 Excellent

David Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location and space. We had as 1 bedroom condo with ocean view. All was great. The staff were excellent. We had no issues. i would highly recommended.
Stayed 14 nights in Oct 2023
Response from One Beach Street on 5 Dec 2023
Thank you so much David!We hope to welcome you back soon.

6/10 Okay

David

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great, if money were spent this could be a four or five star property.
Stayed 2 nights in Nov 2023
Response from One Beach Street on 5 Dec 2023
Thank you David for your comments.

8/10 Good

Hezhen Janny Z

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location of the property is super nice. Beautiful beach all around, and good restaurants near too. However, it could be more clean, as my friends found stains on the blankets ans mattresses. The balcony was also dirty, which meant we had to wear shoes there.
Stayed 4 nights in Nov 2023
Response from One Beach Street on 5 Dec 2023
Thank you for your comments and letting us know about the issues you encountered.We will work on them.Thank you again.

8/10 Good

William J

Travelled with partner
Liked: Cleanliness, staff & service
The locaction is excellent, being in the heart of the action of the Romatica zone and all it's happenings. The beach is close and most things are within walking distance. The condo's could use more basic ammenities such as more cooking utencils, dish soap, dish cloths and tea towels. Our stove elements were slow to heat and did not get up to full temperature. We spent many days enjoying the deck and watching the waves and sunsets. Staff were great in all respects. We found the beds and pillows comfortable. It would be nice to have a restraunt on location but there are others readily accessible. We enjoyed our stay very much and would return without hesitation. We love the old mexican vibe at this establishment.
Stayed 21 nights in Oct 2023
Response from One Beach Street on 5 Dec 2023
Thank you William, we will take your comments into consideration.Hope to see you again soon.

10/10 Excellent

Keone

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe, secure, quiet, full kitchen, washer/dryer, guard gated entrance, guard gated garage. Away from the busy side of Zona Romantica, but still walking distance to everything. Very close to the neighborhood market and pharmacy. Easy access to the beach from the parking garage. At least one taxi always stages outside the front entrance for quick and affordable transportation. We paid an average of 50 to 100 pesos to destinations within Zona Romantica, 120 to 150 pesos to La Isla Mall and 300 pesos to the airport (plus tips). We even took a taxi to Nayarit, but I don't remember how much we paid. The pool was located on a terrace and was always quiet. A large selection of reading material is located on a shelf near the pool. Small gym next to the reception. Nice, clean property with nice staff.
Stayed 7 nights in Nov 2023
Response from One Beach Street on 5 Dec 2023
Thank you so much Keone for your kind review.We hope to welcome you back to One Beach sson.

4/10 Poor

Nicole

Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Oct 2023
Response from One Beach Street on 5 Dec 2023
Thank you.

8/10 Good

MARK

Liked: Cleanliness, staff & service
Great location on beach and within walking district of centre
Stayed 7 nights in Oct 2023
Response from One Beach Street on 5 Dec 2023
Thank you so much Mark. We hope you come back and visit us again soon.

10/10 Excellent

ERNESTO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
AS A 3 STAR CONDO/RESORT, ROOM WAS VERY COMFORTABLE. MAID SERVICE WAS EXCELLENT, AND STAFF WAS NICE AND WELCOMING. LASTLY, THE WASHER/DRYER OPTION WAS A NICE FEATURE. ONLY ISSUE WAS THE FURNITURE MOVERS ABOUT OUR UNIT.
Stayed 7 nights in Oct 2023
Response from One Beach Street on 1 Nov 2023
Thank you Ernesto for your kind comments.

4/10 Poor

Francisco

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Very uncomfortable sofa bed, poor AC, balcony very hot due to the AC condenser installed in our balcony, not able to sitting and enjoy the balcony, too much hot air releasing from the AC condenser, I was exploring the area and found better places for the the same money
Stayed 2 nights in Jul 2023

6/10 Okay

Lorena

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Jul 2023

8/10 Good

Peter, Lanham

Travelled with family
Liked: Cleanliness, staff & service
An older property. We rented a 1 bedroom. There was no tv in the living room which was set up as unusable as a living room but great room for dining room. Safe bed was uncomfortable, but the main bed was great. Having a waher and dryer in the room was helpful. The pool was small. Great location for the beach and restaurant. On the lower end of the Zona Romantica.
Stayed 4 nights in Jul 2023

6/10 Okay

Tobias

Liked: Staff & service
Small staff that is sometimes unavailable.
Stayed 3 nights in Jun 2023

8/10 Good

William, Elk Grove

Liked: Cleanliness, staff & service
Great location. Lots tondo walking distance.
Stayed 3 nights in Jun 2023

6/10 Okay

Nneji

Stayed 3 nights in Jun 2023

6/10 Okay

Matthew

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The location was great and the overall stay was enjoyable. but the AC in our unit didn't work the first two days and no receptionist was available on weekends to assist. This was very uncomfortable to sleep in.
Stayed 8 nights in May 2023

2/10 Terrible

Martin C Jimenez

Disliked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was next to everything.. beach, restaurants and downtown shopping. I enjoyed walking in the safe neighborhood.
Stayed 5 nights in May 2023

10/10 Excellent

Sergio, Santa Barbara

Great location. Great views. Very spacious. Comfortable bed.
Stayed 5 nights in May 2023
Response from One Beach Street on 31 May 2023
Thank you so much!

6/10 Okay

Mario

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Deceiving Hotel. You might not get what you paid 4
I had my hopes up thinking I was going to get what I paid for. Which was an Ocean View room. Instead; I was given a parcial ocean view at the ally side. I spoke to the receptionist but said that despite it being advertised as ocean view and charged as such; that I was always getting a partial ocean view. if you can see the ocean even if it’s for just a little; they consider that as a full ocean view. Get front view instead they said. I felt stupid for trusting them. I hate to be deceived. It was going to be a welcome back home from being deployed for a year moment. I booked it 5 months in advance at their highest room selection that the site displayed. I found other more affordable places with an ocean view around the area. Same amenities and better than One Street Beach. This Hotel really lost me completely.
Stayed 4 nights in May 2023

10/10 Excellent

Sharie Lee, Seattle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Apr 2023
Response from One Beach Street on 31 May 2023
Thank you!

10/10 Excellent

Jorge

Travelled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2023

10/10 Excellent

Robert

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Friendly helpful staff. Clean and comfortable room. Large breakfast buffet
Stayed 4 nights in Apr 2023
Response from One Beach Street on 31 May 2023
Thank you so much!

6/10 Okay

Ivonne

Travelled with family
Liked: Cleanliness, staff & service, amenities
The property was okay. Had minor issues with the air conditioner leaking but they got it fixed the next day. I don’t recommend the zone since it’s not family friendly. A lot of men walking half naked. It’s the gay/lesbian zone
Stayed 3 nights in Apr 2023

6/10 Okay

Luis

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Property was ok for the price and area was nice and friendly but its not family friendly as it’s a romantic area and it’s catered more towards LGBTQ
Stayed 3 nights in Apr 2023

4/10 Poor

Leo

Travelled with family
Disliked: Amenities, property conditions & facilities
I booked for a queen and ended up with a full bed disappointed A/C did not work
Stayed 2 nights in Apr 2023

10/10 Excellent

ORLANDO

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet atmosphere, very close to the beach ⛱️
Stayed 3 nights in Apr 2023

4/10 Poor

Rubin, San Antonio

Stayed 4 nights in Apr 2023

10/10 Excellent

Shelley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location can't be beat ... just a small street to cross and you're at the beach. Lots of restaurants within walking distace. Our room was very spacious. It was old but clean. There were the basics for the kitchen: dinnerware and some cookware. Enough for small meals like breakfast. We had to buy our own dishsoap and dish sponge; there were no dish towels or dishcloths so you may want to bring your own. The pool was small and the lounge chairs were older; however, we used it every day after getting our share of beach time.
Stayed 6 nights in Apr 2023

8/10 Good

Matthew

Liked: Staff & service
Disliked: Amenities
This hotel is a converted condo property. My stay was in a 1 bedroom apartment and was as advertised. The unit was dated for sure, but it has been maintained about as best as it can be for its age. The unit was large and comfortable. I'm not very fussy, so it was great for me. The property is 1st row from the beach with views to the beach and is very close to getting your feet in the sand. The pool is disappointing (just about 4 ft. deep all throughout and fairly small), so this is not your choice if you are looking for the kids to do a lot of swimming. The property felt safe and secure with 24hr. door service, but the reception only opens at 10am. The fitness room is not much to speak of, either, and is accessed through the reception area, so only when that is staffed can you access (but with all the walking I did, this was totally unnecessary). There were 2 very close local markets for buying all necessary food items for your stay to make use of the kitchen (which is great to have but don't expect gourmet cookware). What you do get is great proximity to the beach and you can easily walk along the beach-front boardwalk to the larger Malecon within 5-10 minutes or you can walk along the neighborhood streets also within the same time. For in-room security, there is a safe but it's locked with a key, which you would then need to "hide" somewhere else.
Stayed 3 nights in Apr 2023

10/10 Excellent

Tammy Ruth

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful room excellent service friendly staff
Stayed 7 nights in Mar 2023

6/10 Okay

Brian W, Mountain Green

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
When we arrived to our room , it was very musty smelling. We opened cabinets in the kitchen to see what glassware , cookware etc. That we had to work with , and the countertop was falling apart , and particle board fell all over the floor . The countertop was really old and cheap and had been patched once. The page for the Hotel said that they had laundry available , which they did not, and we packed with the expectation that we would be able to do laundry . The sink had no drain plug . They also did not provide any kind of sponge or cloth to actually wash dishes . The pots and pans were so scratched up that we didn’t even want to use them . I would not ever stay here again !

6/10 Okay

Jeremy

Travelled with partner
Liked: Staff & service
The location was great, but the pool wasn't as nice as the photos. The building is very old and not in great shape.
Stayed 5 nights in Mar 2023

10/10 Excellent

Gerald David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We loved staying here. Spacious suite with a kitchen; staff even cleaned our dishes for us. When we requested a later checkout time, the staff were very accommodating.
Stayed 6 nights in Mar 2023

6/10 Okay

Stephanie

Liked: Cleanliness, property conditions & facilities
The negative: we booked a "1 Bedroom Apartment Ocean View" and were given a room that faced the building next door (no ocean view in sight) - it was so dark and depressing in the room. The positives: the property is in a great location, felt very safe, and it was really nice to have a refrigerator in the room. I think if we would have had an ocean view I would have been very pleased with this property at the price we paid.
Stayed 6 nights in Mar 2023

6/10 Okay

Larry David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The property is old and dated.
Stayed 6 nights in Mar 2023

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What i did not like is they only cleaned are room once during the week
Stayed 7 nights in Feb 2023

8/10 Good

Ryan

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Old style in Zona Romantica
Great location, spacious rooms, friendly and efficient staff. Poor internet speed with intermittent service. Units are worn and dated and some of the furniture is not very comfortable.
Stayed 6 nights in Feb 2023
Response from One Beach Street on 17 Feb 2023
Thank you Ryan.We will work on this issues.Really appreciate your business.Have a great day!

4/10 Poor

Daniel

Travelled with group
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023
Response from One Beach Street on 8 Feb 2023
Thank you.

4/10 Poor

Drazen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing view and very friendly stuff
Stayed 3 nights in Jan 2023
Response from One Beach Street on 8 Feb 2023
Thank you so much.

8/10 Good

Leonardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place close to the beach and walking distance to bars and restaurants
Response from One Beach Street on 13 Jan 2023
Thank you so much Leonardo.We hope you come back soon!

10/10 Excellent

David Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location. The staff were extremely friendly and helpful. Only bad thing was we had 2 pigeons that decided to nest on the balcony planter but otherwise was a great place to stay and would highly recommend it. Hope to be back again!
Response from One Beach Street on 13 Jan 2023
We look forward to your next visit for sure.Stay well!

10/10 Excellent

Dominic

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked the area and also all the facilities. The pool is amazing.
Response from One Beach Street on 13 Jan 2023
Thank you so much Dominic!