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Reviews of Catedral Vallarta Hotel Boutique

3.5 out of 5
Catedral Vallarta Hotel Boutique
Hidalgo 166, Downtown / Centro, Puerto Vallarta

Reviews

8.4

Very good

Rating 10 - Excellent. 185 out of 420 reviews" "
Rating 8 - Good. 167 out of 420 reviews" "
Rating 6 - Okay. 43 out of 420 reviews" "
Rating 4 - Poor. 17 out of 420 reviews" "
Rating 2 - Terrible. 8 out of 420 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. Very friendly and welcoming staff. Great location. Rooms are basic but comfortable and well priced
Stayed 5 nights in Mar 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Very convenient location, close to tourist help association, cell phone company and bank. There was a big gap between the window shades that I had to cover with towel to prevent being peeped at.
Stayed 7 nights in Mar 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
This property was a joy. Comfortable, clean and welcoming. The location is perfect . There is a restaurant next door, a doctors office across the street , and a pharmacy abutting. The street is a shoppers dream and just a few easy minute walk to the Malecon. It couldn't have been better. Fancy it is not, so if your idea of traveling is name dropping big hotel names, this is not the place for you. I've stayed in both here in PV ,and I prefer this.
Stayed 9 nights in Oct 2019

10/10 Excellent

Larry

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was well maintained and ideally located. Staff was friendly and helpful-especially, Garvacio! The only downside was the poor wi-fi connection.
Stayed 14 nights in Feb 2020

4/10 Poor

Verified traveller

Liked: Staff & service
The room smelled bad. Seemed to be coming from bathroom. The beds only had a sheet. No blanket. Miserable cold night. No coffee in room. Hotel is rundown. I felt ripped off for what I paid for it. The staff were all very nice.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very pleasant and helpful. Property was very charming.
Stayed 11 nights in Jan 2020

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A gem.
Don’t miss the excellent Metate restaurant attached to the hotel. Some our best meals were had there. This hotel is a gem. The hot water takes time, only problem, but not really. I love that they embrace folklorico art, not trying to be fancy, upscale. This hotel embraces Mexico.
Stayed 3 nights in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Stayed 7 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Soooo cute! Loved the decor, friendly staff, the building is cute and in a touristy but quieter, nice part of town near the gay district. The cafe attached has amazing food and drinks!!!!
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
you couldn’t ask for a better location. The hotel has cool art throughout and amazing views from the roof top deck.
Stayed 2 nights in Jan 2020

8/10 Good

Robert

Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff that let us in early in our room after a long trip. The hotel is well located on a quiet street near the Cathedral.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome location. Meicam decor, great little coffee and breakfast place.
Stayed 5 nights in Dec 2019

8/10 Good

Roxane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Perfectly nice enough and great friendly staff. I would stay again!
Stayed 1 night in Dec 2019

8/10 Good

Unknown, San Diego CA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was really cleaned , the front desk agent had a warm and welcoming service. This property is really lucky to have someone like him at the front desk. This property is great 🌟 Management did not showed good customer service and had lack of understanding to emergencies that a guest might have .
Stayed 5 nights in Dec 2019

8/10 Good

Unknown

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The lobby is set on the out side I really liked the lobby/patio layout. Also the front desk agent that checked us in on the 9th and also checked us out on the 11th was really nice and helpful. Your Hotel is really lucky to have him . Management was not very helpful or polite did not see great customer service from their part . Other then that everything was ok Thank you
Stayed 1 night in Dec 2019

6/10 Okay

Mike

Disliked: Cleanliness, property conditions & facilities
Not bad
The hotel is good for people on a budget. I was not given the balcony room as promised. Instead, I got two beds in one room...useless when I am traveling alone. So I paid more for a room which I did not book. Although the housecleaning staff were very nice, the hotel is old and there is considerable amount of mold around the shower and an odor. The rooms are kept fairly clean. There is a fan and A/C that works good. There is a church nearby so if you're concerned about noise, the church bells will be problematic. There was no vibe at this hotel, it's basically a sleep and go kind of place. Overall it's fine if you're not too picky.
Stayed 5 nights in Dec 2019

8/10 Good

Ana Maria

Business traveller
Liked: Staff & service, property conditions & facilities
OK hotel, good location
The hotel is OK. I went on business so I didn't spend too much time in the hotel. The bed was comfortable; the bathroom was clean BUT I stayed in a single room, and the bathroom was the size of a closet. The sink was inside the shower, so bizarre. I didn't mind as it was only me and went only to sleep and shower; but if you are dead set on staying here on your vacation because of the price and the location, spend more money and get one of the bigger rooms I am sure they are nicer. There is a coffee shop next door where you get the complimentary coffee in the mornings if you are a hotel guest; it was very good and the staff very nice. At the hotel you get what you pay for. Plus: location, price, comfortable beds. Downside: bathroom size and no elevator to the upper floors, I had to carry my bag up the room when I arrived (very tired and grumpy after a day of traveling) and down at 4am when I left (my bag was quite full); I was able to do it, but it would have been nice if I have had some help. Overall it was OK. Would I stay there again? .. maybe if I go for work; if I go on vacation I would probably look somewhere else
Stayed 3 nights in Dec 2019

10/10 Excellent

Robert, Vancouver

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very basic hotel, but the staff were lovely and it was incredibly clean. Can't beat it for the price.
Stayed 2 nights in Nov 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
I’ve stayed here before. I like the hotels location. It’s very clean. Unfortunately it was very noisy. Lots of people talking in the hallways and courtyard downstairs and you can hear everything. My bed wasn’t comfortable at all and I had back pain all week. Staff are great and very accommodating.
Stayed 8 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean hotel with a friendly staff and great location. My only complaint would be with the internet. If good reliable internet is a high priority for you this hotel might not be your first choice.
Stayed 12 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
It was old Mexician style and the location was wonderful and the staff were very accommodating
Stayed 7 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was excellent! All the staff were very helpful at all times, housekeeping especially! They got to know us pretty well over our two week stay, and always greeted us with a smile. Very happy with our stay.
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2019

6/10 Okay

JONN IZZIK

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
My 3-days at Hotel Cathedral
Bare bones hotel. Very old but relatively clean. Hotel is still the way it was originally built. The location is great, right in the old part of town, near markets, 3 blocks from El Malecon . . . in the less (least) expensive part of town. There were difficulties with the continuity of the internet. Next door is a good eatery related to this hotel. Free coffee every morning, 10% off on all meals. Parking on the street.
Stayed 3 nights in Oct 2019

10/10 Excellent

Lizeth

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute hotel, clean, older building but it’s part of the downtown experience :)
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in central downtown close to a lot of shopping and restaurants. Excellent if you want something that is easily within walking distance to everything including the beach.
Stayed 4 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a good hotel for the price we payed. Its in a good location next to the malecon strip and the beaches are all walking distance.
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the most charming hotels in Mexico. It is in the artist district by the Malecon. They have a delicious and friendly little restaurant at the side where one can breakfast and lunch. I didn´t see to many <> in <>. I recommend this hotel solidly for those who wish a quiet nite in a traditional quaint Mexican setting.
Stayed 2 nights in Jun 2019

10/10 Excellent

zineb

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cozy , warm and super boutique Mexican property . The staff was exceptional gervasio and Veronica at front desk went out of their way to attend to my needs! Muchas gracias
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Hot water took for ever to get hot
Stayed 7 nights in Mar 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness
Good location, 2 blocks away from the Malecon. WIFI problem should be fixed as I couldn’t ge any WIFi in room. Sometimes the connection in lobby isn’t good as well.
Stayed 4 nights in Feb 2019

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great location and very friendly staff. Could use a little updating and general TLC rooms.
Stayed 9 nights in Feb 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Loved the decor and the staff. Did not like shower/sink combo.
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Loved the decor. Did not like the shower/sink combo.
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked this place. It was VERY quiet at night. It's in a charming part of town. The staff were extremely kind and very helpful. The only downside was that the wifi was pretty terrible in our room on the top floor, but the have computers set up in the lobby for guests to use. Who needs that much wifi on vacation anyway?
Stayed 1 night in Feb 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
The rooms were clean. The beds were a bit lumpy. If you are a light sleeper, this is a poor location because the cathedral bells ring every 15 minutes throughout the night.
Stayed 3 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is clean authentic and walking distance to all.in the heart of old town. I’d stay here again
Stayed 5 nights in Feb 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Staff were awesome! Room was lovely but shower had no hot water so it was a chilly start to our day!
Stayed 1 night in Feb 2019

4/10 Poor

Verified traveller

Stayed 6 nights in Jan 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
This was a last minute trip and Catedral was about the only hotel available. The location was good. Staff friendly. The Wi-Fi did not work in the rooms or sometimes, not at all. It took a long time for the water to get hot and you wasted a lot of water waiting for it to get warm. One day I had no cold water. Air conditioning worked fine. Basically, you get what you pay for.
Stayed 9 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Great costumer service , staff was very friendly. Our room was clean and beds were comfortable. Location is really good!
Stayed 3 nights in Jan 2019

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty. Noisy. Run down. Sink is in the shower. Staff talks loudly in the hallway at midnight. Not worth the money.
Stayed 1 night in Jan 2019