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Reviews of Four Seasons Resort Punta Mita

5 out of 5
Four Seasons Resort Punta Mita
Bahía de Banderas, Punta de Mita, NAY

Reviews

9.2

Wonderful

Rating 10 - Excellent. 244 out of 322 reviews" "
Rating 8 - Good. 43 out of 322 reviews" "
Rating 6 - Okay. 20 out of 322 reviews" "
Rating 4 - Poor. 10 out of 322 reviews" "
Rating 2 - Terrible. 5 out of 322 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

2/10 Terrible

Farbod, Encino

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The most expensive hotel, but the quality is not even mediocre. We felt like we got scammed staying at the four seasons punta mita.
Stayed 4 nights in Mar 2024

10/10 Excellent

Katherine, Calgary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2024

4/10 Poor

Evgeniya

Liked: Property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just paradise!
Beautiful property, incredible service and top notch fine dining. We will come back!
Stayed 1 night in Oct 2023

10/10 Excellent

christopher j

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top Notch
Our room walked right out to a beautiful sand beach with trees for shade. It was spectacular. And the staff treated us and our kids like royalty.
Stayed 2 nights in Oct 2023

10/10 Excellent

guillermo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful service amazing grounds
Stayed 3 nights in Sep 2023

10/10 Excellent

Nathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Best food on earth
Stayed 4 nights in Jun 2023

10/10 Excellent

Shaun

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great service from staff.
Stayed 5 nights in Jun 2023

4/10 Poor

AKOP, Northridge

Travelled with family
Disliked: Cleanliness, property conditions & facilities
It’s very old this property needs a major renovation
Stayed 3 nights in May 2023

2/10 Terrible

Yamelis

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Unpleasant fiasco from start to finish. Sadly upfront paid 11.000.00 to Expedia, for four days accommodations at the Four Seasons Punta Mita in Rural Mexico. And my DRAMA began. Contacted the Four Seasons concierge to arrange airport transfers directly with the hotel for security purposes, nine emails later and 10 pm the night before my trip called the hotel for an answer and see is such service was posible. Booked an island four hours private boat tour, with hotel pickup , an hour to my departure, a very rude, incompetent staff from concierge called to change my pickup location, I didn’t feel confortable or safe changing my pickup location, the staff just said they where not to refund my $800 for the booking. I went down to the pool are as that was the only thing to do at the resort, the beach was rocky and the water was extremely cold, at that point I decided to cut my trip short by one day as I felt trapped and the best choice was to return back to the USA. Contacted the front desk and conveyed to them my desire on leaving, they said they cannot refund the money for the remaining day of my trip, contacted Expedia and they refused to help me out. The Four Seasons Punta Mita is nothing but an American TRAP in Mexico, definitely a place to never return…
Stayed 4 nights in May 2023

10/10 Excellent

gilbert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breautiful Property
Beautiful property
Stayed 1 night in Apr 2023

10/10 Excellent

Mary

Stayed 6 nights in Jan 2023

10/10 Excellent

Suzanne Burgess

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and beaches are wonderful! Best sunsets I’ve ever seen!

10/10 Excellent

Tehmine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s like haven on earth. Its very relaxing and beautiful. I will recommend for a vocation spot to whoever wants to relax their mind.

10/10 Excellent

Arlene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is my favorite of all other properties. It is a relaxing first class all the way. Peaceful. awesome food, and lots of options from just sitting and watching the waves to high activity levels. We will be back

10/10 Excellent

natalie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2022

10/10 Excellent

ADRIANA

Stayed 3 nights in Aug 2022

4/10 Poor

Jianwei

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Restaurants are limited and expensive. From breakfast to lunch, only one option. After three days, you feel so bored.
Stayed 3 nights in Aug 2022

6/10 Okay

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Insanely expensive for Mexico in the low season
I know it’s Four Seasons but at 2k a night in the slow season in Mexico the price doesn’t add up. We could have stayed at any Four Seasons in the world for less. The price doesn’t add up. I stayed at St. Regis next door a few years ago for a third of the price. Also they gave us pushback when we asked for a 3 hour late checkout on our last day when we had been rained out one day of our stay and missed most of the first day from being stuck in customs. they tried to tell me they had too many incoming guests but the whole resort was dead the entire time we were there and we were checking out on a Sunday. After I questioned them they spoke to a manger and reluctantly accommodated. Not what I would expect from a slow and extremely expensive 5 star resort. Their spa services were stripped down 50 and 80 minutes instead of the standard 60 and 90 minutes, but it was still $1,000 for two 80 minute massages with tip.I filled out a long form telling them what areas I wanted them to focus on and they ignored it. I have had better massages for longer and cheaper at 5 star resorts in Orange County. Overall the resort is really nice and they were on top of the concierge service but I was not happy with the price and also the pushback on late checkout.
Stayed 3 nights in Aug 2022

10/10 Excellent

Ekaterina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Hotel
Really enjoyed my stay. Fantastic hotel and great staff. A bit overpriced for what you get but still great experience.
Stayed 5 nights in Jan 2022

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family Trip
It’s a beautiful place, and the hotel infrastructure combines perfectly with the paradise. Service is great, and food very good.
Stayed 3 nights in Nov 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
By far the best place to stay in Punta Mita! Gorgeous property, attentive and friendly staff. Pool water could have been more of a refreshing temperature, a little on the warm side considering the heat and humidity this time of year. We did pivot to the lazy river several of the days and that was relaxing and refreshing. The new Dos Catrinas restaurant and bar are amazing! Live music in the evening. The setting at Bahia was perfect and the food and beach view amazing. It was our anniversary and the hotel sent a bottle of champagne and chocolates! We also had a lovely set up of chips/salsa/guac and margarita fixings upon arrival SO FUN!
Stayed 5 nights in Jul 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 4 nights in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2021

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Maintained exquisitely. Service over the top. Food excellent. We had a mechanical problem with our room door and management made it right. This is indeed in a class by itself.
Stayed 3 nights in Jun 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely incredible resort. 5 star service. Beautifully presented food. Stunning and clean rooms. Everything is just 10/10! By far the best in Punta Mita. Don’t bother staying anywhere else. We stayed for one night and moved on to other 5 star hotels in the area and unfortunately, no one were as great as the Four Seasons. Highly recommend to everyone!
Stayed 1 night in May 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2021

10/10 Excellent

JERRY

Stayed 5 nights in Nov 2020

10/10 Excellent

Verified traveller

Stayed 3 nights in Nov 2020

10/10 Excellent

Paquico, San Diego, ca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service, location, security , it’s paradise, the Bahia restaurant was revelation, it could compite with the best five stars restaurants .
Stayed 4 nights in Oct 2020

10/10 Excellent

Shannon, Los Angeles

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my 3rd visit to this resort. The service is first rate. All of the staff is so helpful and gracious. During this time of Covid-19, the attention to sanitization and cleanliness went well above expectations without the feeling fear that usually goes with it. We can't wait for our next visit!
Stayed 4 nights in Sep 2020

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2020

4/10 Poor

akira, los angeles

Travelled with partner
Liked: Cleanliness
over priced. basic service. over rated. under whelming.
Stayed 5 nights in Aug 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jul 2020

10/10 Excellent

S.Russell, San Diego

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and service even through these challenging times.
Stayed 10 nights in Jul 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendliness of the service staff and the beauty of the grounds
Stayed 4 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful property, great service and food... front desk was very accommodating.
Stayed 7 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2019

6/10 Okay

Manuel

Liked: Property conditions & facilities, room comfort
Stayed 4 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2019

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2019

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth every penny!
If you need to 'just get away' and have a relaxing beach trip with no wave runners, locals trying to sell you stuff on the beach, annoying blaring music ... then this is the place for you. That saying "you pay for what you get" is so true with this Four Seasons resort!! Worth every penny!!
Stayed 8 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was beautiful and the staff was amazing! The accommodation were very nice.
Stayed 5 nights in Sep 2019

10/10 Excellent

Verified traveller

Stayed 4 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Aug 2019

10/10 Excellent

Dyrk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Aug 2019