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Hyatt House San Juan
3.5 star property

Comfortable hotel, walk to Puerto Rico Convention Center

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your current months are May, 2024 and June, 2024.
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June 2024

Hyatt House San Juan

Photo gallery for Hyatt House San Juan

Outdoor pool
Front of property – evening/night
Room, 1 King Bed, Bay View (San Juan) | Private kitchenette | Fridge, coffee/tea maker
Daily buffet breakfast for a fee
Pet-friendly

Overview of Hyatt House San Juan

Reviews
9.0

Wonderful

Popular amenities

  • PoolPoolPool
  • Pet-friendlyPet-friendlyPet-friendly
  • Breakfast availableBreakfast availableBreakfast available
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry

Check out the area

Map
615 Ave Fernandez Juncos, Distrito de Convenciones, San Juan, 00907
  • Popular LocationDistrito T-Mobile6 min walk
  • Popular LocationPan American Pier8 min walk
  • Popular LocationPuerto Rico Convention Center9 min walk
  • AirportSan Juan (SJU-Luis Munoz Marin Intl.)11 min drive
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Room options

View all photos for Studio Suite, 1 King Bed, Accessible, Bathtub

Studio Suite, 1 King Bed, Accessible, Bathtub | Egyptian cotton sheets, premium bedding, in-room safe, desk

Studio Suite, 1 King Bed, Accessible, Bathtub

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
Dishwasher
  • 504 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite King

Studio Suite King | Egyptian cotton sheets, premium bedding, in-room safe, desk

Studio Suite King

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
Dishwasher
  • 431 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Bay View (San Juan)

Suite, 1 Bedroom, Bay View (San Juan) | Private kitchen | Fridge, coffee/tea maker

Suite, 1 Bedroom, Bay View (San Juan)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
Dishwasher
  • 477 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for One Bedroom King Suite

One Bedroom King Suite | Egyptian cotton sheets, premium bedding, in-room safe, desk

One Bedroom King Suite

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
Dishwasher
  • 477 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Bay View (San Juan)

Suite, 1 Bedroom, Bay View (San Juan) | Private kitchen | Fridge, coffee/tea maker

Suite, 1 Bedroom, Bay View (San Juan)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
Dishwasher
  • 477 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Bay View (Den, No Sofabed)

Room, 2 Queen Beds, Bay View (Den, No Sofabed) | View from room

Room, 2 Queen Beds, Bay View (Den, No Sofabed)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Egyptian cotton bed sheets
Premium bedding
Private bathroom
  • 320 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed | Private kitchenette | Fridge, coffee/tea maker

Room, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Egyptian cotton bed sheets
Premium bedding
  • 320 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Bay View (San Juan)

Suite, 1 Bedroom, Bay View (San Juan) | Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 1 Bedroom, Bay View (San Juan)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
Dishwasher
  • 477 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Guestroom King View

Guestroom King View | Living area | 42-inch flat-screen TV with cable channels, TV

Guestroom King View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Egyptian cotton bed sheets
Premium bedding
  • 320 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Den, No Sofabed)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Room, 2 Queen Beds (Den, No Sofabed)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Egyptian cotton bed sheets
Premium bedding
Private bathroom
  • 320 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Bay View (San Juan)

Room, 1 King Bed, Bay View (San Juan) | Egyptian cotton sheets, premium bedding, in-room safe, desk

Room, 1 King Bed, Bay View (San Juan)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Egyptian cotton bed sheets
Premium bedding
  • 320 sq ft
  • Sleeps 2
  • 1 King Bed

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About the area

San Juan

Hyatt House San Juan is located in Santurce, a neighbourhood in San Juan, and is in the entertainment district and near the beach. Castillo San Felipe del Morro is a notable landmark, and the area's natural beauty can be seen at Condado Beach and Escambron Beach. Pan American Pier and Distrito T-Mobile are two other places to visit that come recommended. Kayaking and snorkelling offer great chances to get out on the surrounding water, or you can seek out an adventure with rock climbing and ziplining nearby.
Visit our San Juan travel guideOpens in a new window

What's nearby

  • Distrito T-Mobile - 6 min walk
  • Pan American Pier - 8 min walk
  • Puerto Rico Convention Center - 9 min walk
  • Condado Beach - 13 min walk
  • Escambron Beach - 4 min drive

Getting around

  • Hato Rey Station - 5 min drive
  • San Juan (SJU-Luis Munoz Marin Intl.) - 11 min drive

Restaurants

  • Choices Sheraton - 7 min walk
  • Medalla Arena - 6 min walk
  • Denko Asian Eatery - 6 min walk
  • Éter Rooftop & Lounge - 7 min walk
  • Casita Miramar - 10 min walk

About this property

Hyatt House San Juan

Hotel near Distrito T-Mobile
Located close to Puerto Rico Convention Center and Pan American Pier, Hyatt House San Juan provides a corner/local shop, a terrace and a coffee shop/cafe. The on-site restaurant, H Bar, serves light fare. Free in-room WiFi is available to all guests, along with an arcade/games room and dry cleaning/laundry services.
You'll also enjoy perks such as:
  • An outdoor pool
  • Buffet breakfast (surcharge), self-parking (surcharge) and laundry services
  • A 24-hour front desk, a billiards/pool table and a lift
  • Smoke-free property, coffee/tea in reception and luggage storage
  • Guest reviews say great things about the location
Room features
All 126 rooms offer comforts such as premium bedding and laptop-friendly workspaces, in addition to perks such as free WiFi and desk chairs. Guest reviews highly rate the cleanliness rooms at the property.
Other conveniences in all rooms include:
  • Egyptian cotton sheets and free cots/infant beds
  • Bathrooms with designer toiletries and shower/bath combinations
  • 42-inch flat-screen TVs with premium channels
  • Wardrobes/cupboards, fridges and coffee/tea makers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free beach shuttle
  • Onsite parking available only on request
  • Parking on site (USD 18 per night)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • H Bar

Things to do

  • 24-hour gym
  • Arcade/game room
  • Billiards/pool table
  • Outdoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Free cot
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rug in room
  • Ceiling hoist
  • Hardwood flooring in room
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (76 centimetre high)

More

  • 6 floors
  • Built in 2014
  • Smoke-free property

Room amenities

Bedroom

  • Egyptian-cotton sheets
  • Free cot

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 6 AM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
For more details, please contact the property using the information on the booking confirmation
Guests under 11 years old must provide proof of a negative PCR/antigen test (issued within 72 hours before check-in) during check-in.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 75 per pet, per stay, plus a one-off cleaning fee of USD 100
Service animals are welcome, and are exempt from fees
2 total (up to 50 lb per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: 18.314 per cent of room rate

We have included all charges provided to us by the property.

Optional extras

  • Self-parking fee: USD 18.00 per night
  • Pet fee: USD 75 per pet, per stay plus a one-off USD 100 cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
Additional taxes apply to daily parking rates at this property.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hyatt House Hotel San Juan
Hyatt House San Juan
Hyatt House San Juan Aparthotel
Hyatt House Aparthotel
Hyatt House San Juan Hotel
Hyatt House San Juan San Juan
Hyatt House San Juan Hotel San Juan

Frequently asked questions

Does Hyatt House San Juan have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Hyatt House San Juan?

As of 25 Apr 2024, prices found for a 1-night stay for 2 adults at Hyatt House San Juan on 12 May 2024 start from £185.51, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hyatt House San Juan pet-friendly?

Yes, Hyatt House San Juan allows pets (limit 2 total) with a maximum weight of up to 50 lb per pet. There's a fee of USD 75 per pet, per stay. A cleaning fee of USD 100 also applies. Service animals are exempt from fees.

How much is parking at Hyatt House San Juan?

Self-parking is available for USD 18.00 per night.

What time is check-in at Hyatt House San Juan?

Check-in start time: 4 PM; check-in end time: 6 AM.

What time is check-out at Hyatt House San Juan?

Checkout is at noon.

Where is Hyatt House San Juan located?

Located in Santurce, this hotel is within a 10-minute walk of Distrito T-Mobile, Pan American Pier and Puerto Rico Convention Center. Escambron Beach is 1.1 mi (1.7 km) away.

Hyatt House San Juan Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 652 out of 1001 reviews" "
Rating 8 - Good. 224 out of 1001 reviews" "
Rating 6 - Okay. 66 out of 1001 reviews" "
Rating 4 - Poor. 31 out of 1001 reviews" "
Rating 2 - Terrible. 28 out of 1001 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Cutberto

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
The worst service I’ve ever received at a hotel. They didn’t want to provide daily housekeeping service. After begrudgingly agreeing to do so it would only be done until the afternoon everyday. The lady at the omelette station was super rude and made the smallest and stingiest omelettes ever. The cleaning staff at the dining room were also rude. The safe box didn’t have battery. The WiFi didn’t work any day in the room. Not even after several complains.
Stayed 4 nights in Apr 2024

10/10 Excellent

Ronald E

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable property with friendly and helpful staff
Stayed 5 nights in Apr 2024

10/10 Excellent

Tina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We celebrated our 40th Anniversary. Our stay was so Pleasant. The Staff was friendly and helpful. The room was clean, comfortable and quiet. The breakfast buffet gave us a good start to each day. The shuttle was convenient going to T mobile district , the Beach and Old San Juan. We would stay there again. Book it.
Stayed 3 nights in Apr 2024

10/10 Excellent

Diana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mi experiencia fue fenomenal. El hotel esta cerca de todo y tiene un shuttle que te lleva a varios lugares incluyendo la playa. El staff super helpful en todo momento y el desayuno delicioso!
Stayed 2 nights in Apr 2024

4/10 Poor

Norman

Disliked: Staff & service
Would not clean room, ask several times. They finally said they only clean every three days.
Stayed 3 nights in Apr 2024

10/10 Excellent

Carlos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 1 night in Feb 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

6/10 Okay

Lourdes

Disliked: Staff & service
Stayed 3 nights in Mar 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great. We loved our stay.
Stayed 3 nights in Mar 2024

8/10 Good

Rita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 3 nights in Apr 2024

General hotel information

Reasons to Book
Property Cleanliness & Room Cleanliness
Check-In Time
4:00 PM
Check-Out Time
12:00 PM
Star Rating
3.5