Ratings based on 30 Verified Reviews

They paid and stayed. We double-checked.
2.8 out of 5
50% of guests recommend
2.8 Room cleanliness
3.4 Service & staff
2.4 Room comfort
2.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3out of 5
by David from San Juan

Dissapointment

Posted 22-Mar-2016 on Hotels
The stay was not as I expected since I asked specifically for a King Sized Bed for me and my girlfriend, and I received two full or twin beds. That actually messed up my stay. It was suppose to be a romantic getaway and I ended up in getting a hard time from my GF. Its okay they are under construction and I cannot get beach front, but two beds for a couple? Its ridiculous. I am very dissapointed at hotels.com for allowing this reservation if what I asked for was not there. I would ask for a refund, but its not even worth it. At least the area was good and the food at the restaurant was good and the area. Too bad I had to sleep my myself in a bed.
2out of 5
by Nancy L. from SAn Juan

Posted 21-Mar-2016 on Hotels
rooms need more maintenance, shower was terrible water came in all directon but not to me, bath tub rusty, room is running down
5out of 5
by Jesus

This traveller left a rating score only Posted 02-Feb-2016 on Hotels
5out of 5
by A verified traveller from New York, NY

Very nice hotel.

Posted 19-Jan-2016
Pros: The value, the cleanliness of the room far exceeded my expectations, the free parking and the friendly staff.
Cons: The WIFI, it's very weak. That's probably because everyone was using it. Otherwise everything else was great.
Location: You definitely need a GPS to find the hotel. There are a lot of little restaurants and bars and a nice club adjacent to the hotel with great music.
I was reluctant to choose this hotel, but glad I did. It was a great value. If you are only looking for the basics, then this is the hotel for you, I was expecting a bad experience but was very surprised how nice the room was was, It very clean and quiet and the people were friendly. I will definitely stay there again.
Comment from Hotel Management
26-Jan-2016 by Beachfront , Hotel Management
Thanks for your visit to our hotel
1out of 5
by A verified traveller

the beach is very good

Posted 18-Jan-2016
Pros: beach
Cons: everything
Location: nothing
my experinece was rerrible, we had to leave and go to another hotel with very good service
Comment from Hotel Management
26-Jan-2016 by Beachfront , Hotel Management
Sorry for your inconvenients, with our working to upgrade our hotel. Thanks
1out of 5
by A verified traveller from California

Hotel close to the beach but unhappy

Posted 12-Jan-2016
Was shocked with the low standards compared to the main land 2.5 star hotels. If I had known I would have booked a 5 star hotel to be comfortable. Staff was good but the place needs up grading. Drains were slow to drain in the shower, cracks on the walls with paint peeling, air conditioner noisy all night, the linen is wrinkled, bed is a block of wood with an old uncomfortable mattress. The bar is open all night with loud music and drums beating. I liked the beach that is right at the balcon the whole place needs to be improved to be a tourism attraction.
Comment from Hotel Management
03-Feb-2016 by Beachfront , Hotel Management
Thanks for your visit our staff is working to improve our hotel
1out of 5
by A verified traveller

Needs Upgrading

Posted 05-Jan-2016
Pros: The Staff was very helpful. The shower was good.
Cons: The room overall can be improved & breakfast.
Location: The location was good, much to do around there. Loads of expensive restaurants. Beaches are close by.
The Staff was awesome. The hotel needs desperate upgrade. In the room, it was missing closet doors, no hangers in closet, dresser drawers falling apart, NO phone, AC was very high up & no remote control. Breakfast was Coffee, orange juice container & toast. No hair blower, no iron/ironing board, no lamps, no wash cloths, no shampoo/conditioner, some towels were very Holy, no bath mat, lighting was very poor. Room was very dingy. To get the Free Internet, you had to do it in the office & cell phone service there was very poor.
Comment from Hotel Management
07-Feb-2016 by Beachfront , Hotel Management
Thanks for your visit to our hotel, we are working to improve our hotel.
1out of 5
by Not Provided from Carolina

Posted 04-Jan-2016 on Hotels
Pésimas habitaciones. Camas pésimas y baños pésimos,
4out of 5
by Benjamin from Ponce

Desayuno

Posted 29-Dec-2015 on Hotels
El desayuno debe mejorar
4out of 5
by A verified traveller

Beach was great!

Posted 30-Nov-2015
Pros: The location and the beach.
Cons: Breakfast to include some fresh fruits. Mattresses too hard.
Location: Golf course at the Sports Club just about 4-5 miles. Very close to other restaurants, to Mayaguez and Cabo Rojo. Location was perfect.
One of the best amenities the hotel has to offer is a nice clean beach right outside the courtyard. The room and bathroom were pretty large, however, the bed mattress (large King size) was extremely hard and the A/C was noisy. The staff did offer to change us to another room. Staff was very polite and caring. The restaurant/bar were also great and their food well prepared and presented nicely. The hotel's continental breakfast was very simple, would've liked some fresh fruits or tropical fruits included in the breakfast. Overall, we enjoyed our stay.
Comment from Hotel Management
26-Jan-2016 by Beachfront , Hotel Management
Thanks for your visit to our hotel