Ratings based on 2,036 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
90% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3out of 5
by A verified traveller from philadelphia pa

Posted 31-May-2016
Just ok...nice staff, close to the beach, parking fee is ridiculous, resort fee is ridiculous!
4out of 5
by A verified traveller from Puerto Rico

Nice hotel near the beach

Posted 20-May-2016
Excellent hotel ammenities with beach in the premises. Nice pool with bar
5out of 5
by A verified traveller

Was right on beach and everyone was great

Posted 15-May-2016
My family had a great time. Everyone was nice and helpful. Good food and services offered right at hotel. You don't have to leave at all if you don't want to. Nice casino and options to eat right there. Hammocks and pool with swim up bar was great. I would stay there again and so would my family. It is good for couples or for kids. Valet parking workers were as nice as could be. Was a nice vacation being able to just walk a few steps rightto the beach was exactly what we wanted and got
2out of 5
by A verified traveller from chicago, il.

Very disappointing

Posted 14-May-2016
Pros: Beach access love the iguanas they are every where
Cons: More food options, added items to breakfast buffet.And the gaming area so closed in a small area. And never hits. Had bonus 6 times won nothing.
Location: Horrible location
Service was very bad. Took along time to get service. Right next door to airport very very loud. Had to wait for planes to take off to talk. Food was horrible breakfast buffet $16.99 pp burnt omelet fruit very dry sausage burnt just bad all the way around. Coffee pot in room exploded with steam when coffee was done. Will never stay here again!!!
3out of 5
by A verified traveller

location location

Posted 08-May-2016
My criteria was to be close to the beach and airport -check. Airplanes could be heard taking off, but that didn't affect my enjoyment one bit. My 1 point of dismay was that the beach had so much plastic either washed up or left behind. The beach was not cleaned daily sadly.
4out of 5
by A verified traveller

Excellent experience. prepared for all needs.

Posted 07-May-2016
We had an amazing experience. They had everything planned out and had answers to all of our dilemmas with scheduling.
4out of 5
by A verified traveller

Posted 07-May-2016
Beautiful beach and setting. I would definitely visit again
4out of 5
by A verified traveller

awesome~

Posted 05-May-2016
Pros: everything
Cons: Nothing
Location: Central location, right on the beach, taxis always available, about 10-12 minute ride to old san juan,
great upkeep of grounds, friendly staff always with information for the area, from restaurants to nightlife, cabs always available. Nice pool area, restaurants and bars. would book again. Great family hotel
5out of 5
by A verified traveller

Great place to stay

Posted 05-May-2016
Pros: Bed, view
Cons: Cabinet of room
Location: Location is near to airport the beach near and eat places.
Nice experience great people. View is beautiful great breakfast. very clean.
5out of 5
by A verified traveller

Posted 04-May-2016
Great time nice people it was clean the service was amazing ...the buffet wasn't that good to be that expensive