Ratings based on 2,114 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
90% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller

Perfect access to the beach and beautiful view!!!

Posted 27-Sep-2016
No complaints... the staff all went out of there way to smile and make you feel important. The view and beach was amazing right outside the patio. The only thing I would ask for is a bigger shower.
3out of 5
by A verified traveller from marriot san juan isla verde

Agradable la piscina, la playa y la comida

Posted 26-Sep-2016
Terrible que cobren 18% adicional de impuestos y que cobren el estacionamiento para coches rentados
5out of 5
by A verified traveller from W


Posted 24-Sep-2016
This hotel was beautiful. The beach was right in my backyard. 24 hour pool was awesome, along with the poolside bar. The staff was friendly
4out of 5
by A verified traveller from Puerto Rico

Close to the airport and the beach

Posted 21-Sep-2016
Pros: The amenities, casino, restaurant and the beach just outside the door.
Cons: Include the parking, for FREE!!!
Location: The whole Isla Verde strip is a happening area. The music scene, restaurants, nightlife, plenty to do all close by.
Stayed 2 nights for ease of access to airport. Very nice, clean hotel with very modern upgraded rooms, USB ports in the night stand and floating flat screen tv. The only drawback is the $15.00 USD daily parking charge, which is not disclosed during the reservation process when you use a third party service. (Expedia, Travelocity etc.) There's plenty of resorts all around there that don't charge for parking, so I won't be staying at this hotel in the future.
5out of 5
by A verified traveller from Richmond, Va

Posted 18-Sep-2016
Fantastic hotel! Everything was clean, had a wonderful time. Food was excellent
5out of 5
by A verified traveller from Washington, DC

Lovely hotel

Posted 15-Sep-2016
Took the trip with my husband and kids. The hotel is in a convenient and quiet. Close to the airport and within walking distance to restaurants. The public bus stopped at the hotel so we were able to take the bus to visit Old San Juan. The beach was nice and the staff was friendly. Kid friendly hotel. This will be our go-to hotel if we are ever in Puerto Rico again.
5out of 5
by A verified traveller from Philadelphia

Great - right on the beach!

Posted 15-Sep-2016
Had a fantastic time, staff was friendly and helpful, rooms clean and updated. The only negatives would be that the walls are things and you can hear the planes from the airport take off, but honestly I got used to it. I would definitely go back. Loved it!
4out of 5
by A verified traveller from Bogota, NJ

Nice hotel.

Posted 14-Sep-2016
Pros: Everything.
Cons: Food is expensive onsite.
Nice hotel. Convenient to the airport about 5 minute drive. Nice amenities, beach, pool, casino and very clean. Primarily business and military guests. Restaurant food pricey. Nice staff.
5out of 5
by A verified traveller from New Jersey

Posted 14-Sep-2016
The place is wonderful and the people are friendly they always there for you. These is my sencond time staying there and everytime i go to Puerto Rico i will stay there. To me is the perfect Hotel everything is there you dont have to go no where if you dont want too. i will highly recommended. Thank you
4out of 5
by A verified traveller from TX

It was an ok experience

Posted 08-Sep-2016
Overall it was good. Had some noise issues with the guests next door, but the staff acted promptly and I was switched to another room. The only thing I found inappropriate was the chit chatting and loud laughs between employees, even at the front desk. I even had to wait until the staff finished their "conversation" to receive service. That is definitely not professional at all. I've stayes in multiple hotels in the US and Mexico and never seen something like that.