Ratings based on 2,237 Verified Reviews

4.2 out of 5
90% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4out of 5
Recommended
for Everyone
by A verified traveller from Nebraska

Had the best time.

Posted 25-Feb-2017
Location: was't alot to do for shopping near by, but wanted a lay on the beach vacation and they catered to everything you needed or wanted on the beach.
Had everything you needed there, the staff was friendly, beach right out the back door, food great,
4out of 5
Recommended
for Everyone
by A verified traveller

Posted 20-Feb-2017
Was a great experience, nice staff The pool and beach area was amazing Will definitely come again The rooms were nice and spacious Definitely wished I would have extended my trip
4out of 5
Recommended
for Everyone
by A verified traveller from Boston, MA

Very nice hotel, close to the beach

Posted 17-Feb-2017
Pros: I liked the proximity to the beach
Cons: Food was not great and expensive. We tried all restaurants but it is the same kitchen. A lot of fried food, no choice of fruits or vegetable.
Location: Good location for trips to San Juan. Take Line 5 from nearby Dennys to go to San Juan. Very inexpensive and great buses.
I like the hotel and the staff was fantastic, all the way from people at the counter, doormen and of course the concierge staff.
5out of 5
Recommended
for Everyone
by A verified traveller from clifton park NY

Priceless

Posted 14-Feb-2017
This was my first trip to PR. What an amazing time. Staff was exceptional from Darnell the concierge to johansen the team lead at the bar right down to my maseus Armando. The resort has everything you need to complete your fantasy vacation in paradise. The beach, the pool, hot tub, the gym, restaurants, casino & the staff was outstanding. I couldn't be happier. Will be returning again in a few months to celebrate with my son for his graduation. Thank you for the memories.
5out of 5
Recommended
for Everyone
by A verified traveller

Posted 12-Feb-2017
Lovely place for a nice vacation, all the workers are super nice
3out of 5
by A verified traveller from toronto

Its a hotel not a resort!!!!

Posted 08-Feb-2017
Its a hotel not a resort, charging 18% as resort fees is ridiculous and moreover being a big brandname COURTYARD BY MARRIOTT , they ask you to pay $2 as delivery charges to the room if you have been stated as free bottled water and the cleaner forgets to keep them to your room!!!! Horrible place would never recommend or ever stay their again!! Again its not a resort!!! Its a 12 storey hotel!!
5out of 5
Recommended
for Everyone
by A verified traveller from phoenix, az

Right on the beach

Posted 08-Feb-2017
Amazing views, clean beach and great food at hotel restaurants!
5out of 5
Recommended
for Everyone
by A verified traveller from San Francisco

Perfect getaway

Posted 05-Feb-2017
Loved the pool, totally kid and family friendly, also a perk to have the pool bar and awesome staff, especially Miguel Martinez and Carlos Garcia. Perfect to take a few steps to the beach, great location, cool Friday night entertainment with a live orquestra in the lobby. I loved it so much im scared to give it a great review because I want to be selfish and keep this oasis a secret for myself!
4out of 5
Recommended
for Everyone
by A verified traveller from Wisconsin

Great beach hotel

Posted 05-Feb-2017
This hotel is right on one of the best beaches in San Juan. The facilities are great and the staff were very friendly and accommodating. The food and beverage prices were moderate. we had a 6th floor beach front room and the view was spectacular. We did not really notice the airport noise at all. The only con was the bed. The mattress was probably at the end of its life cycle and not very comfortable. If the hotel would upgrade the bedding this would be a 5 star rating for sure!
5out of 5
Recommended
for Everyone
by A verified traveller from Texas

A place worth coming back to!

Posted 31-Jan-2017
Awesome beach, with good waves and sand that doesn't stick to you! Staff very friendly and accommodating. Modern, clean facilities. In a good accessible location. I would come back to this hotel!