Ratings based on 2,156 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
90% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller from US

Nice balcony views, close beach, friendly staff

Posted 01-Dec-2016
Great experience overall, the only thing: taXi drivers harassed us when we waited for uber to pick us up by the bus stop outside of hotel premises.
4out of 5
by A verified traveller from New Orleans

Hotel was quite comfortable

Posted 30-Nov-2016
My experience was great at this hotel. I will definitely still here again when I return. Staff was great, Housekeeping was excellent, the restaurants were very good with very good service. Very convenient to airport and shopping.
5out of 5
by A verified traveller from toledo, us

Very beautiful resort that's well maintained.

Posted 27-Nov-2016
Beautiful resort that's attached right to the beach. Enjoyed all the amenities offered at the place - sunbathing by the beach, relaxing on the hammocks, hanging out by the pool bar and hot tub, playing in the casino (only 5$ minimum for Black jack and $3 for roulette!). The concierge, getsy, helped us plan our day events such as a tour to el yunke rainforest. We also toured old SAN Juan and snorkeled near there as well - which was a cheap Uber ride away. All in all, lot of fun :)
5out of 5
by A verified traveller from US

Excellent hotel

Posted 25-Nov-2016
Pros: Everything
Cons: Nothing
Location: Everything was close by
Beautiful view, delicious restaurants, comfortable bed, wonderful staff, great accommodation
4out of 5
by A verified traveller from US

Nice on the beach

Posted 25-Nov-2016
Clean, quiet, live band in lobby on weekends. Breakfast buffet is decent. Close to other hotels and restaurants in Isla Verde.
2out of 5
by A verified traveller from US

An ok hotel

Posted 22-Nov-2016
Not that great of a Hotel for how expensive it is, doesn't included parking and it the room lobby smells bad. Better hotels in Area near the beach.
4out of 5
by A verified traveller from Denver

Bastante Bueno

Posted 22-Nov-2016
El hotel queda a minutos del aeropuerto y esta en la parte central de la playa , Isla Verde...sus cuartos son nuevos y las instalaciones estan super bien... Lo mejor es el personal del hotel, Mike en la Barra del papaya y Luis con los bailes de piscina, jajaja En relacion precio es super comodo, lo recomiendo al 100%
5out of 5
by A verified traveller from US

Quiet and cozy hotel by the beach

Posted 20-Nov-2016
The hotel is located right next to the beach and is the first resort located in isla Verde which means it's really quiet and cozy. The only downside is its about a 10 min walk to the downtown isla Verde area. The pool area is beautiful but you will want to hang out by the beach instead. The rooms were clean and spacious and the hotel was a great cool to hang out if you wanted to. On the weekends it gets pretty crazy as they have music in the casino area. A quick uber ride old San Juan and condado. This hotel is nice if you're looking for a relaxing place to stay.
5out of 5
by A verified traveller from Cincinnati OH

Ocean front experience

Posted 16-Nov-2016
Pros: The ease of moving around the hotel. The floor plan was excellent. It was easy to find everything thanks to the wonderful, but unobtrusive, signage.
Cons: Nothing! Once again, Courtyard by Marriott is on top of things.
Location: My business kept me from being able to do anything.
My trip was very quick and business related. The staff made every effort to make sure I felt relaxed and reminded me that even a short walk on the beach would be a great way to unwind.
5out of 5
by A verified traveller from US

Posted 14-Nov-2016
Pros: Excellent staff.
Cons: There needs to be more variety of excursions available.
We upgraded to the ocean front that was completely worth it. It is next to the airport so there is a lot of noise from the planes.