Ratings based on 824 Verified Reviews

3.6 out of 5
72% of guests recommend
3.9 Room cleanliness
3.8 Service & staff
3.5 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveller from New Orleans

Good location, close to the beach

Posted 21-Aug-2017
Good location, close to the beach. The room needed renovation-bathroom outdated.
5 out of 5
Recommended
for Everyone
by A verified traveller from new york ny

clean and near the beach...no breakfast though

Posted 21-Jul-2017
The beach is right down the street and the hotel is very clean!!! Last minute booking left us very happy!
3 out of 5
Recommended
for Everyone
by A verified traveller from Puerto Rico

Nice little hotel

Posted 01-Jul-2017
I have to say that their rooms were very clean! Nice place close to el Condado; But keep in mind that there is no free parking at the hotel with your stay!
4 out of 5
by A verified traveller

This traveller left a rating score only Posted 15-Jun-2017 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 08-Jun-2017
This is definitely the place to spend some time at if you want to experience excellence. From the time we arrived at the hotel we were greeted with a smile and made to feel welcome. Our room was clean and smelled fresh.
5 out of 5
by Linda

This traveller left a rating score only Posted 20-May-2017 on Hotels
3 out of 5
by A verified traveller from Newfoundland

friendly helpful staff

Posted 10-Apr-2017
We booked this hotel through Expedia with the understanding that free breakfast was included. Shortly after arrival we were advised otherwise. We paid too much for a room with zero amenities; no in room coffee or even as much as a box of tissues. No elevator; we had to carry all our luggage up 4 flights of stairs. Less than impressed.
4 out of 5
Recommended
for Business Travellers
by A verified traveller

Purpose

Posted 02-Apr-2017
Pros: Staff
Cons: --potable water storage
Location: It"s cool, your in Condado, baby.
The staff were the best , they were courteous and helpful. The room and the rest of the property served the purpose of my trip, work.... If it was a real vacation I'd go elsewhere, and hunt for amenities.
4 out of 5
Recommended
for Everyone
by A verified traveller from Miami

Nice and very good located

Posted 11-Mar-2017
I was in a business travel, but you could use this hotel as vacation option as well, condado is one of the best places in San Juan
2 out of 5
by A verified traveller

Basic accommodation

Posted 09-Mar-2017
Central location for restaurants, art museum. Hotel was basic with no amenities. No secure area for luggage left during the day.