Ratings based on 818 Verified Reviews

3.6 out of 5
73% of guests recommend
3.9 Room cleanliness
3.8 Service & staff
3.5 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller from new york ny

clean and near the beach...no breakfast though

Posted 21-Jul-2017
The beach is right down the street and the hotel is very clean!!! Last minute booking left us very happy!
3 out of 5
Recommended
for Everyone
by A verified traveller from Puerto Rico

Nice little hotel

Posted 01-Jul-2017
I have to say that their rooms were very clean! Nice place close to el Condado; But keep in mind that there is no free parking at the hotel with your stay!
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 08-Jun-2017
This is definitely the place to spend some time at if you want to experience excellence. From the time we arrived at the hotel we were greeted with a smile and made to feel welcome. Our room was clean and smelled fresh.
3 out of 5
by A verified traveller from Newfoundland

friendly helpful staff

Posted 10-Apr-2017
We booked this hotel through Expedia with the understanding that free breakfast was included. Shortly after arrival we were advised otherwise. We paid too much for a room with zero amenities; no in room coffee or even as much as a box of tissues. No elevator; we had to carry all our luggage up 4 flights of stairs. Less than impressed.
4 out of 5
Recommended
for Business Travellers
by A verified traveller

Purpose

Posted 02-Apr-2017
Pros: Staff
Cons: --potable water storage
Location: It"s cool, your in Condado, baby.
The staff were the best , they were courteous and helpful. The room and the rest of the property served the purpose of my trip, work.... If it was a real vacation I'd go elsewhere, and hunt for amenities.
4 out of 5
Recommended
for Everyone
by A verified traveller from Miami

Nice and very good located

Posted 11-Mar-2017
I was in a business travel, but you could use this hotel as vacation option as well, condado is one of the best places in San Juan
2 out of 5
by A verified traveller

Basic accommodation

Posted 09-Mar-2017
Central location for restaurants, art museum. Hotel was basic with no amenities. No secure area for luggage left during the day.
5 out of 5
Recommended
for Everyone
by A verified traveller from PA

Convenient location, affordable

Posted 22-Feb-2017 on Orbitz
Pros: Great location. Affordable.
Cons: Get back the continental breakfast.
Location: Lots of restaurants, stores & casino in walking distance. Same for beach.
Central location to restaurants, beach & stores. Friendly staff. Very accommodating. However, no elevator; so if you cannot carry luggage up 2 or 3 flights of steps, look elsewhere.
3 out of 5
by Cynthia

This traveller left a rating score only Posted 20-Feb-2017 on Hotels
4 out of 5
by Israel

This traveller left a rating score only Posted 14-Feb-2017 on Hotels