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Get an overview of this hotelFamily-friendly San Juan hotel in Condado, near Puerto Rico Convention Center

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This family-friendly San Juan hotel is located near the airport, within a 10-minute walk of Plaza Antonia Quinones and Condado Beach. Puerto Rico Convention Center and Jose Miguel Agrelot Coliseum are also within 3 mi (5 km).

Hotel Features

An outdoor pool, a 24-hour fitness center, and a bar/lounge are available at this hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a coffee shop/café, a 24-hour business center, and self parking.

Room Amenities

All 151 rooms provide free WiFi and free wired Internet, LCD TVs with satellite channels, and conveniences like refrigerators and microwaves. Other amenities available to guests include balconies, iPod docks, and premium bedding.

Hotel Amenities

Hotel Amenities

In addition to an outdoor pool, Best Western Plus Condado Palm Inn & Suites provides a 24-hour fitness center and a children's pool. The hotel offers a coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. High-speed wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a 24-hour business center and a meeting room. Event facilities measure 400 square feet (36 square meters). This family-friendly hotel also offers tour/ticket assistance, multilingual staff, and concierge services. Parking is available onsite for a surcharge. A total renovation of this property was completed in March 2013.

  • 24-hour front desk 
  • Babysitting or childcare (surcharge) 
  • Total number of rooms - 151 
  • Number of floors - 18 
  • Bar/lounge 
  • Coffee shop or café 
  • Free breakfast 
  • Concierge services 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Express check-out 
  • 24-hour fitness facilities 
  • Tours/ticket assistance 
  • Free WiFi 
  • Laundry facilities 
  • Spa treatment room(s) 
  • One meeting room 
  • Multilingual staff 
  • Porter/bellhop 
  • Luggage storage 
  • Pool sun loungers 
  • Long-term parking (surcharge) 
  • Offsite parking discounted rates available 
  • Self parking (surcharge) 
  • 24-hour business center 
  • Conference space size (feet) - 400 
  • Conference space size (meters) - 36 
  • Number of buildings/towers - 2 
  • Children's pool 
  • Outdoor pool 
  • Television in lobby 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pool  
  • Children's pool  
  • Free Wi-Fi  
  • Laundry facilities  
  • Babysitting or childcare (surcharge)  
  • In-room childcare (surcharge)  
  • Refrigerator  
  • Microwave  
  • Cribs/infant beds (complimentary)  


Available in all rooms: Free WiFi , Free wired high-speed Internet

Available in some public areas: Free WiFi


Long-term parking (surcharge), Self parking (surcharge), Offsite parking discounted rates available

Room Amenities

  • Premium TV channels 
  • Hypo-allergenic bedding available 
  • Premium bedding 
  • Balcony 
  • Climate control 
  • Air conditioning 
  • Free newspaper 
  • Phone 
  • Free local calls 
  • Refrigerator 
  • Coffee/tea maker 
  • Free bottled water 
  • Microwave 
  • Daily housekeeping 
  • Private bathroom 
  • Free toiletries 
  • Hair dryer 
  • In-room massage available 
  • Shower/tub combination 
  • In-room childcare (surcharge) 
  • Desk 
  • Iron/ironing board 
  • In-room safe 
  • Blackout drapes/curtains 
  • Satellite TV service 
  • HDTV 
  • Free WiFi 
  • Free wired high-speed Internet 
  • iPod docking station 
  • LCD TV 
  • Connecting/adjoining rooms available 
  • Free cribs/infant beds 

Where to Eat

A complimentary hot/cold buffet breakfast is served each morning between 6:30 AM and 9:30 AM.

Coco's Lounge - Onsite restaurant.

Palm Café - This cafe serves breakfast only.

Nearby Things to Do

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Kayaking nearby 
  • Scuba diving nearby 
  • Snorkeling nearby 
  • Surfing/boogie boarding nearby 

Spa Services

  • Massages 
  • Body treatments 


To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible bathroom 
  • Accessible path of travel 
  • In-room accessibility 
  • Roll-in shower 

Hotel Policies


Minimum check-in age is 18

Check-in time ends at 4 AM

Check-in time starts at 3 PM


Check-out time is 11 AM

Payment types

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Only service dogs are allowed


The charges below are included in your overall room price:
  • Resort fee
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Self parking fee: USD 16 per night
  • Crib (infant bed) fee: USD 15 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. A resort fee is included in the total price displayed. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

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