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Reviews of Piergiorgio Palace Hotel

3 out of 5
Piergiorgio Palace Hotel
La Puntilla 21, El Batey, Sosúa, Puerto Plata

Reviews

7.6

Good

Rating 10 - Excellent. 136 out of 413 reviews" "
Rating 8 - Good. 132 out of 413 reviews" "
Rating 6 - Okay. 74 out of 413 reviews" "
Rating 4 - Poor. 38 out of 413 reviews" "
Rating 2 - Terrible. 33 out of 413 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Gainna, Brooklyn

Travelled with family, Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
It needs renovations. Need to be modernized. Put phones in the rooms and proper locks on the doors.
Stayed 2 nights in Mar 2024

10/10 Excellent

Teresa Joselyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great!
Stayed 7 nights in Feb 2024

4/10 Poor

Kayla

Disliked: Cleanliness
Stayed 1 night in Feb 2024

6/10 Okay

Joshua

Disliked: Property conditions & facilities
Rooms, bathroom must be updated
Stayed 4 nights in Feb 2024

10/10 Excellent

Jasper, concourse

Liked: Cleanliness, staff & service, property conditions & facilities
The staff friendly
Stayed 5 nights in Feb 2024

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
Stayed 3 nights in Feb 2024

6/10 Okay

Donald

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff was great - they spoke little English an we little spanish. Room ok. Restaurant and food fantastic. Needs a lot of work to repair areas damaged by waves. Bushes need trimming / removal. Power cleaning entire public area necessary. Paint/whitewash also needed. Wonderful views from some areas. Could be much greater destination than current.
Stayed 3 nights in Feb 2024

4/10 Poor

Fitzroy

Disliked: Cleanliness, property conditions & facilities
The property located on a cliff overlooking the ocean. Which provides a great view. However, the property is rundown, in disrepair, and downright dangerous. The furniture in the room was old, I found hair on my bed when I checked in, and the shower stall dripped water constantly.
Stayed 3 nights in Jan 2024

6/10 Okay

Gordon

Travelled with partner
Very safe, clean, older facility, needs some tender loving care. What you might expect in Sosua for the price. Great location and terrific views.
Stayed 2 nights in Jan 2024

8/10 Good

William

Stayed 4 nights in Jan 2024

8/10 Good

Pavel, San Francisco

Liked: Amenities
Hotel has issues with maintenance and supine staff. However, the view is great, A/C is powerful, beds are pretty comfortable. I will definitely stay again. P.S. when the ask 100 pesos for the guest, just say no. They will take that answer.
Stayed 15 nights in Dec 2023

6/10 Okay

Vashawn

Stayed 4 nights in Jan 2024

10/10 Excellent

Joyce

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the Victorian decor. Staff was friendly and helpful. Quiet and relaxing
Stayed 1 night in Jan 2024

2/10 Terrible

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
Stay away, at check in walked into a third floor flooded room, next room had no TV service. Asked to be changed to an Ocean view as originally requested, and was told a big “maybe” After one day in town realizing it was all a mess, I had enough., flew and checked in Dec 22, flew back home in time to save my Vacation Dec 24. Checking out they would not even give me a receipt of checking at 8:00 am Dec24. Just a “don’t expect a refund” I’m 62 now and expect to retire and travel, I’m going to change so this will not happen again. AGAIN, I paid $2,500 and had to leave, my choice, be careful with yours.
Stayed 14 nights in Dec 2023

10/10 Excellent

Samuel

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Don’t let children walk around property unattended steep cliffs
Stayed 2 nights in Dec 2023

8/10 Good

Dale, Woodbridge

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023

8/10 Good

Christopher, O Fallon

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice quiet place to stay, simple with a wonderful staff.
Stayed 1 night in Dec 2023

8/10 Good

Leonard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Dec 2023

6/10 Okay

Luis, Teaneck

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
This place must’ve been in its splendor 40 years ago. But the lack of maintenance is seen on the unsafe balconies and many off limits areas. The restrooms need a total renovation. They had pink toilets lol. Worst thing was that tjere were power outages all night. Positive thing was the food- it was good and plenty. The drinks were mediocre. The one in charge Oscar, was the most pleasent staff.
Stayed 1 night in Dec 2023

2/10 Terrible

Sonia

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel does not deserve a star I stayed here several times and every time seems to get worse… upkeep is disgusting, rooms are filthy, outdated and uncomfortable. Never again steer clear
Stayed 2 nights in Dec 2023

2/10 Terrible

Kenneth

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was no the hotel for me it was not up to standards Very Very old place
Stayed 4 nights in Nov 2023

10/10 Excellent

Jasper, concourse

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 11 nights in Nov 2023

2/10 Terrible

RICK

Liked: Cleanliness, staff & service
Stayed 15 nights in Nov 2023

6/10 Okay

troy

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
The rooms and quality were not maintained. I've been staying here for years and this is the worse I have seen. Moved rooms 3 times for various reasons. Disappointing.
Stayed 3 nights in Oct 2023

4/10 Poor

VERONIQUE

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor
The beds were very uncomfortable, tv was not working , breakfast was supposed to be buffet but the bought a short list of what i could choose from , staff was not friendly . It felt like i slept on a box with no mattress. Thank God i was only there for 1 night. I will not go back and would not recommend
Stayed 1 night in Nov 2023

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Looks are deceiving
First il start with the staff, very friendly and good hospitality. But once i was there i requested an iron which they had to go fijd one and afrer 2 hours i came down and it was on the counter and not delivered to the room which they said. The hotel has great views of the ocean but the grounds and rooms are extremely dated and uninformed. Cabinet doors in my room were broken and the decor was from a thrift shop. The halls were dark with no light at night and looked like a horror ghost movie. The bathrooms water pressure was very low and you had to wait a while afrer flushing the toilet for the sink or shower pressure to be good enough to use.
Stayed 1 night in Nov 2023

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful view of the Ocean. Located perfectly between beach and shops.
Stayed 5 nights in Nov 2023

4/10 Poor

Jenifer

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
It was a nice location, but definitely run down. You can tell the owner has passed this property down to his son and his son has not cared for it since … A shame for such a neat location.
Stayed 2 nights in Oct 2023

8/10 Good

mirtha

Stayed 2 nights in Sep 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice people, very accommodating, very laid-back and chill place
Stayed 7 nights in Sep 2023

2/10 Terrible

Maria

Travelled with family
Disliked: Cleanliness, amenities
Smelly room, durty bathroom, dusty bed with ants, old furniture, door dont lock, bad airconditioner. Unlimited breadfast... yeah righ, They only served your food once. Such of an expensive prices for a wack service!!
Stayed 1 night in Sep 2023

2/10 Terrible

Juana

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Antonius, Bronx

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was nice and cozy, good air conditioner, receptionist are very welcoming and open minded. The view is breathtaking especially on sunset.
Stayed 1 night in Aug 2023

10/10 Excellent

Jose

Stayed 1 night in Aug 2023

8/10 Good

Ninoska

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
They didn't have the room we booked available, we requested a superior room with an ocean view with 2 queen beds, and they only had rooms with 1 king bed, so we had to take a standard room that had 2 beds. The food is good, but the service is slow.

4/10 Poor

Jennifer

Travelled with family
Disliked: Amenities
I was really expecting more, the room was outdated the beds were very hard, the wifi in the room was not working. The food was decent not great but not bad.
Stayed 1 night in Aug 2023

2/10 Terrible

Patricia

Stayed 1 night in Jul 2023

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service
Victorian style hotel, great character, could use a bit of paint here & there but views are amazing & proximity to Playa Sosua & Playa Alicia us price is not to be beat!
Stayed 2 nights in Jul 2023

10/10 Excellent

JOSHUA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vintage appearance gives character & charm Absolute breath taking view from outdoor restaurant & ocean side rooms 1st nite stayed in ocean side room Had grandmas house feel Sadly overflowing toilet leaked down into bathroom leaving unbearable odor Shower and bathroom were nice and big Moved 2 room on 2nd floor of inside area that had balcony & nice view over looking pool area w ocean view in far background This bathroom was not as big but had a bidet I preferred the longer walk 2 the 1st room than the stair climb of the 2nd View from 1st room couldnt be beat Free breakfast equal to other 3 hotels Ive stayed @ in Sosua Wood fired pizza was by far best pizza in all of DR Id actually buy in America I will try another hotel my next stay but will definitely b back 4 the pizza Although I felt safe minimal security and is located @ a dead end of a long dark quiet street  Everything 2 enjoy in Sosua is within walking distance but a little further than the other hotels  Felt safe walking dim lit street Wouldnt want my lady to walk alone  Witnessed bushes being trimmed & pool area beautiful but this hotel is a bit warn down as an abandoned pool table sits out in elements, a 2nd swimming pool looks to have been out of order for decade, the lights climbing large staircase didnt work @ night & years of wear & tear & neglect make it unsafe for children and drunks near ocean Giving 5* which is what I gave other 3 hotels  Would happily stay again Unique place best view & pizza Most quiet
Stayed 2 nights in May 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Channa at the front desk was so professional while being helpful. The entire staff has been helpful and friendly. Good on grounds food. It's my first night so let me see how it goes.
Stayed 1 night in Jul 2023

10/10 Excellent

Darrell

Liked: Cleanliness, staff & service, property conditions & facilities
My 2nd time there and loved it even more. Best hotel in the region. Hands down
Stayed 3 nights in Jul 2023

10/10 Excellent

Sophie

Travelled with partner
Liked: Cleanliness, staff & service
I really enjoyed my stay here! Good location - off of the busy streets but close enough to walk anywhere (Banco popular, Playa Alicia cerca) Good air conditioning, hot water, a little bit outdated but still beautiful with a gorgeous view. Nice pool and I could sit at the restaurant all day and work from my computer. I only ate breakfast here which was included and was solid :) I'll definitely go back the next time I'm in Sosua
Stayed 3 nights in Jul 2023

10/10 Excellent

Darrell

Liked: Cleanliness, staff & service, property conditions & facilities
SPECTACULAR place, incredible views and superb services.
Stayed 4 nights in Jul 2023

6/10 Okay

Wendell

Disliked: Staff & service, property conditions & facilities, room comfort
Horrible room!
Aesthetically the hotel is amazing. It has excellent views awesome pool. The free breakfast was was awesome. Location was great. the things that messed it up was the room. This must've been the worst room on the property! first off. It had no refrigerator. OK no big deal. We were there for one night but on top of that shower was leaking all night and you can hear it. No chair no table nothing in the room just the bed and the television, I paid for two rooms. The other room that we had, did have all of the following things that I just listed. Went to the front desk to see if they would rectify the situation, and they were unwilling to do so. Had the room been up to par this would've been awesome gem.
Stayed 1 night in Jun 2023

8/10 Good

Jamy

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2023

8/10 Good

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

10/10 Excellent

Ryan

Stayed 3 nights in May 2023

10/10 Excellent

Haamid

Stayed 4 nights in Apr 2023

6/10 Okay

Edili

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Beautiful place but its not being maintined and its getting old
Stayed 1 night in Apr 2023

2/10 Terrible

Dania

Stayed 1 night in Apr 2023