15 Paseo del Sol, Perla Marina, Cabarete, Cabarete, Puerto Plata
Reviews
8.0
Very good
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The photos were much better than the actual rooms. The grounds were kept but the overall conditions were poor. Didn't stay at this resort. Found other suitabl lodging.
Sad to see the manager was only concerned about getting paid for the extra family members that joined me and not in making sure his clients had a great experience. He seemed to be a bossy person as he appeared to be upset at the secretary for some reason. Aside from the check-in tensions, my family and I Ioved the wooden houses and cleaningnes of the facility. Playing volleyball at the beach was fun, and there were two pools where you could relax with your loved ones.
Jose Paulino
Stayed 2 nights in Apr 2023
Response from Jose Vasquez on 12 Oct 2023
We are sorry that your stay was good, apart from the point of having to pay for the extra person who had not made the reservation, we apologize for that situation but if we like that in the reservations they tell us the exact number of people who come, it is good that they charms our facilities and services we are here to serve you.
No courtesy water. No coffee available except for breakfast. You have to set up the mosquito protector and it doesn’t cover properly. No activity to do on property except swim.
luis
Stayed 2 nights in Sep 2022
Response from marcos on 9 Oct 2022
Apparently you had a bad dream, this is not reality.We have two water foutains with free water.Your comments are not real, pure nonsense!
Thank you Roberto but why give us such a low score if you loved it?
4/10 Poor
Rosa
7 Dec 2021
Liked: Cleanliness
Disliked: Property conditions & facilities
Old rooms!
The staff where super nice but the rooms where very old and not updated I was supposed to be on a villa and it was very small the bathrooms where old and not updated
For the price it was not good
Rosa
Stayed 2 nights in Dec 2021
Response from marco on 9 Oct 2022
Dear Rosa,Our rooms have all been renovated recently
I have never stayed in a place like this. One of the walls is gone and it is basically an open window facing the sea.
The staff are friendly and feel like a family and I a welcome guest in their homes.
I liked it so much I stayed a couple more nights and would come back if I came back to Dominican Republic.
Senor Luis
Nos interesa tener mas informacion sobre su experiencia, lo bueno y lo menos bueno !
2/10 Terrible
Verified traveller
6 Jan 2021
Verified traveller
Stayed 2 nights in Jan 2021
Response from alex on 28 Jan 2021
Como va ser ??
4/10 Poor
Mayuli, NJ
Travelled with partner, Travelled with group
3 Dec 2020
Liked: Staff & service
Disliked: Amenities
My pillow bags had a hole not much privacy anyone walking by your room could here you speaking in the bathroom or room. Breakfast was not great missing a lot for being a Boutique stay..
Mayuli
Stayed 1 night in Nov 2020
Response from Marcos on 11 Dec 2020
Hello Mayuli
We 4 different rooms on ground floor but all other 15 eooms and cabins are on the 2nd or 3 rd floor. If you request more privacy we put you on a upper floor. Next time
Location is great but lacks proper conditions to work as a ECO Boutique place. Breakfast lacked a lot for being a boutique place the breakfast provided was eggs bread coffee hot chocolate and no fruits other than bananas. That was they had to offer
Miguel
Stayed 1 night in Nov 2020
Response from Marcos on 11 Dec 2020
Dear Miguel
It seems there was a communication problem ,, did you not see the board and he menu it indicates panckakes and oatmeal and cereals and omeletes even mangu and salchichas etc etc
Buenos dias
Dificil evaluar su comentario vacio, seguro que se quedo en nuestro hotel o quisas un no show?
8/10 Good
Verified traveller
Travelled with partner
28 Oct 2020
Liked: Cleanliness, staff & service
Overall it was a different experience from previous places. It was so relaxing and soothing the sound of the waves splashing al day long. Staff was very friendly and attentive. Food was okay could be better. First person to encounter before checking in was the owner, not so talkative or welcoming but overall it’s an eco friendly place and relaxing.
Verified traveller
Stayed 2 nights in Sep 2020
Response from Marcos on 11 Dec 2020
Hello
Glad you had a great experience. The owner is usually always friendly and sometimes too talkative, maybe he had to rush to resolve an urgent issue, apologies and free cuba libre when you come back
This place probably was good a one time but has fallen into disrepair. Missing staff and exposed electrical wires in the sand that anyone could step on. Many things needed to be repaired around my room and this tired place. Linens and beds are not good. Very disappointed. Recommende next door if tou want any customer servuce.
Chris
Stayed 5 nights in Jul 2020
Response from Joselo on 4 Aug 2020
Dear Chris,
We are surprised by your remarks in favor of the next door competitor. with your brother . You met the owner
and you had only great comments about the hotel. Your bungalow Casa Tarzan is the one you saw on the pictures, we offered you to move to a more traditional , less adventurer , you insisted to keep this. It was newly decorated just 1 month ago and everybody was impressed. Our manager talked to you several times and did not even once express concerns. until you were seduced (for free?) to leave a post in favor of the always empty competitor. We are full because we are what you see, no false pretending. You posted nice pictures of our hotel on Instagram, putting the neighbor as location, wrong.. Says it all. We are a fun place for friends and families to stay with open views of the ocean, in nature.
8/10 Good
Nells, New york
Travelled with partner
13 Jul 2020
Disliked: Cleanliness
This place is so relaxing! Marc and Carolina were very humble and welcoming from the start. But, the owners wife wasn't so friendly. Kinda of threw us off a bit. We were surprised to see so many pets on the property but we didn't mind at all.
The little staff they had was very nice. Just not very attentive. Breakfast was always good 👍
Our room wasn't cleaned 😕 during our stay
Overall we enjoyed it! My husband and I may come back to visit again!
Travelled with family, Travelled with partner, Travelled with group
2 Mar 2020
Liked: Cleanliness, staff & service, amenities
Everything was fine. The menu needs more options and the sliding door had no lock!!!!! I’m not one one to write many reviews but Expedia should had better communication with this venue so we didn’t have to wait so long and the room still wasn’t ready. I waited for seemed like forever and still slept in the lower level with no lock on the sliding door! I was very frustrated after long flight and no sleep due to being paranoid. I was told someone would help buy until I reminded them 4 times to fix/install lock the next afternoon it was done by the time i returned from excursions. Overall place is cute and staff are nice. Just not organized
The location is quiet in Perla Marina as opposed to resorts in Cabarete. With car i found it very convenient to town. I LOVED the rustic open-air treehouse with surf crashing. Sleeping under mosquito netting not a problem. They are making some upgrades but found it lovely and staff really great. I would highly recommend for the traveller who enjoys staying out of the fray in a pretty unique setting. I hope to return
D
Stayed 6 nights in Jan 2020
Response from Hotel Manager on 21 Feb 2020
Dear Guest,
Thank you for staying with us and let us know your review. We hope to see you again in a near future.