Ratings based on 570 Verified Reviews

4.1 out of 5
84% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Everyone
by A verified traveller

Wonderful all-inclusive resort

Posted 27-Feb-2017
Pros: Beach, Staff, Food, Drink
Cons: Room was very muggy at times, clothes got damp, but that's typical of the Carribean
Location: Wonderful beach, shops nearby, excursions to choose from
Our first IBEROSTAR experience was wonderful. Staff are all friendly; service and entertainment is excellent. Layout of resort is perfect; no matter what room you have, close to either pool or beach. Not many dining options but fairly easy to get reservations and all the restaurants have great food, including buffet. If you want to eat or drink, no matter what time of day or night, there is at least one place open for food/drink! Beach and water are beautiful. Pool is large with swim up bar. Plenty of beach and pool chairs, just may have to get up a little early to throw a towel down. Cannot wait to go back!!
5out of 5
Recommended
for Everyone
by A verified traveller from Syracuse, NY

Very attentive, admittedly we upgraded to VIP stat

Posted 27-Feb-2017
The staff were so helpful and attentive. My daughter got seasick during a scuba diving trip. They went above and beyond to make sure she had everything she needed to feel better. As her mother I was touched by how many people inquired about her over the next few days. Also, the staff did everything they could to make our stay as relaxing as possible.
4out of 5
Recommended
for Everyone
by A verified traveller from Stamford CT

Nice hotel on the beach

Posted 23-Feb-2017
Very nice place, good clean room,beautiful beach,you can snorkel from the shore . I recommend to meet tennis coach Pablo, he taught me more in four lessons than my expensive couch in few years.Food is good.The only thing I did not like is screaming picklocks at night(part of nature) and Smoking people. The rest was excellent.
Comment from Hotel Management
25-Feb-2017 by Quality Manager online, Hotel Management
Dear Guest, Thank you very much to have chosen our IBEROSTAR Costa Dorada and for sharing this amazing review of your stay with us. It is so great when we receive this kind of review,informing us and all the expedia community how wonderfull our guest felt in here. We will congratulate Pablo for the good work he made teaching you to play tennis. We look forward to seeing you here again, Warmest Regards, Quality Manager Online IBEROSTAR Dominican Republic
5out of 5
Recommended
for Everyone
by A verified traveller

Posted 22-Feb-2017
Best hotel ever closed to the beach great food excellent staff
Comment from Hotel Management
22-Feb-2017 by Quality Manager online, Hotel Management
Dear Guest, Thank you for staying in our IBEROSTAR Costa Dorada and posting this review higlighting our beautifull beach. Do not hesitate to come and visit us again, Regads, Quality Manager Online IBEROSTAR Dominican Republic
5out of 5
Recommended
for Everyone
by A verified traveller from NY

Great resort

Posted 17-Feb-2017
Immaculately clean, great food, amazing staff. Highly recommend this resort!!
Comment from Hotel Management
18-Feb-2017 by Quality Manager online, Hotel Management
Dear Guest, We thank you for choosing IBEROSTAR Costa Dorada, as your destination for your vacation. We are pleased to know that you had a pleasant stay and that we met all your expectations. We hope to have you back soon. Yours sincerely, Quality Manager Online IBEROSTAR Dominican Republic
5out of 5
Recommended
for Everyone
by A verified traveller from Brooklyn, NY

5 stars to the best resort Iberostar Costa Dorada

Posted 29-Jan-2017
Pros: I liked everything about this hotel. I definitely want to come back.
Cons: Everything was excellent.
Location: I did not leave the resort at all, because I had a lot of fun inside the resort.
Great service and very polite stuff at this beautiful beach front location. Offering comfortable guestrooms, delicious international cuisine and show cooking on the beach - unforgettable see food- lobster paella, a unique free form pool surrounding a bar framed by Roman columns and palm trees, exciting kids' and adults pool activities, wonderful entertainers are doing a great job. They have a lot of activities from arrow shooting to step and aqua classes, specially I loved dance classes, this alluring resort was designed to please. Special thanks to entertainers with nick names Skinny, Wifi, Maria, Superman and Pepsi Cola. Great job keeping your guests laughing and having fun. You are amazing! The colonial-style resort is comprised of nine 3-story buildings located on the beach of Costa Dorada. It features extensive tropical gardens and a spacious pool area with a separate children's pool and adults-only pool with a swim-up bar. A gym, shop, spa, discotheque, restaurants and bars will keep the entire family or single travelers busy, relaxed and coming back year after year. Don't forget to get a massage. Thank you Fiona and Angela, you are great. Every night there is a professional show with life music. The dancers are incredible. the singers are wonderful. After the show the dancers were inviting audience to dance, it was amazing dancing with the stars. Special thanks to dancers Willy and Paco. The dancers are very polite and nice. I had a lot of fun. Thanks a lot.
Comment from Hotel Management
01-Feb-2017 by Quality Manager online, Hotel Management
Dear Guest, Thank you for choosing IBEROSTAR Costa Dorada as your vacations destination and sharing your experience with us. We are glad to read how much you have enjoyed your wonderful experience among us. Thank you very much for highlighting the friendliness of our staff, they are one of the mainstays of this resort, and we appreciate that you take into account their hard work. You can be sure that we are sharing your words with those you mentioned. Once again, thank you and we all hope to have the opportunity to serve you again. We remain at your disposal in case you need assistance with your next booking. Warmest regards, Quality Manager
5out of 5
Recommended
for Everyone
by A verified traveller from Akron, OH

Great Hotel at a Reasonable Price!

Posted 26-Jan-2017
Great hotel, friendly staff, lots of activities, amazing food, beautiful setting, well-maintained gardens, beach with soft sugary sand, fun shows every night, beautiful lobby and amazing musicians. I had a wonderful time, and the best of all, the cost was very reasonable. Thanks Iberostar - Puerto Plata!
Comment from Hotel Management
01-Feb-2017 by Quality Manager online, Hotel Management
Dear Guest, Thank you for choosing our hotel for your holidays. We are more than happy to know that you enjoyed your stay in this paradise and also the staff,activities,food and all those services and facilities you highlight. Please do not hesitate to visit us again, Regards,
5out of 5
Recommended
for Everyone
by A verified traveller from Orlando, Florida

GREAT RESORT

Posted 23-Jan-2017
Pros: Clean, always kept up and wonderful service.
Cons: I honestly must say, can not think of anything more they can offer.
Location: Location is perfect. It is on the main road not far from Sosua. Easy to get every where and easy to find.
Staff always attentive to you needs, rooms are very comfortable and clean. The food is excellent, always a different selection and great presentation. Lots to do around the property, pool, shows, stores, bars and etc. Its not over run with people and timeshare salesman. I would highly recommend it. We will definitely go back. The place is beautiful.
Comment from Hotel Management
26-Jan-2017 by Quality Manager online, Hotel Management
Dear Guest, Thank you for your words about the IBEROSTAR Costa Dorada hotel. We are delighted to read that we have made it possible for you to enjoy unforgettable days and we have transmitted it to all our colleagues. We also thank you for your kind words to our gastronomy, rooms, swimming pool and everything else. Once again thank you for your time and the trust placed in IBEROSTAR. We sincerely hope to welcome you and repeat this magnificent experience. Sincerely, Quality Manager online
3out of 5
by A verified traveller from New York, NY

Relaxing, but...

Posted 19-Jan-2017
Pros: - The entertainment (with the exception of the off-night performers). - The beach - The staff - Great drink selections
Cons: - Designate smoking and non-smoking areas - Fix holes in ceilings - Keep sauna, hot tub, and gym open later than 7
Location: We did not leave the resort since it rained every day.
The staff was great from day 1, but many of the guests smoke all day. It was impossible to get away from all the cigarette and cigar smoke even while in our room. Our neighbors on both sides smoked cigars so our balcony was off limits. The pools could have used some cleaning, but then again it might have been hard to keep up with the debris from the downpours. One major highlight was that the dancers and performers in the shows were very talented. It was still a relaxing place for a long weekend getaway, but I probably would not return or recommend.
Comment from Hotel Management
15-Feb-2017 by Quality Manager , Hotel Management
Dear Guest, On behalf of all the staff and management of the IBEROSTAR Costa Dorada hotel, we greatly appreciate your comments about your stay with us. We have read your words very carefully as the feedback from our guests is the most important thing for us We are glad that the entertainment ,the beach ,the staff and great drink selections. Likewise we feel sorry for not having met your expectations and that you have not enjoyed this wonderful place due to the problems that you mentioned, it is Important to note that all your comments are considered, since they are the ones that make us better every day. Once again we apologize for the inconvenience you have experienced during your stay,because it is not what we want you to take from your stay. We will share your review with the management to evaluate your comments and suggestions. We are sure that we can exceed your expectations in a future visit. With many greetings, Quality Manager online IBEROSTAR Dominican Republic
3out of 5
by A verified traveller

Not a place for non smokers

Posted 18-Jan-2017
Great staff and lots of food and drink. The guests seem to be mostly Canadian and European and the level of smoking was like nothing I have ever seen. Even in my non-smoking room my neighbor was smoking cigars on his balcony. I enjoyed my stay but would never go back for that reason.