Ratings based on 510 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
82% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller

Nice hotel close to the beach and Village

Posted 26-Aug-2016
The wifi wasn't that great but overall everything was great. They need to improve the wifi.
2out of 5
by A verified traveller

Posted 26-Aug-2016
I wouldn't recommend this hotel to a friend. Staff was extremely rude.
Comment from Hotel Management
26-Aug-2016 by Quality Manager, Hotel Management
Dear guest, We appreciate your kidness to sharing your experience at IBEROSTAR Costa Dorada. It's so disheartening when we do not fulfill our guest's expectations. Please forgive us for all the drawbacks you have experimented during your holidays. Our team is at your disposal in case you need assistance. Regards, Quality Manager Online IBEROSTAR Dominican Republic
4out of 5
by A verified traveller from New York

Nice hotel & Beach

Posted 23-Aug-2016
My husband an I had a 6 day 5 night stay .Very nice hotel food was good , we had the same waiter every day his name was Generoso, very nice man . Every morning he had our table ready with coffee. He catered to our every need. The beach was beautiful but had so much seaweed. The room was spotless ,we will definitely stay at this resort again.
Comment from Hotel Management
25-Aug-2016 by Quality Manager, Hotel Management
Dear guest, On behalf of the entire team of IBEROSTAR Costa Dorada we thank you for choosing us for your holidays Your considerations regarding our services and facilities are very important for the successful development of our hotel. We are so thankful to know that you were completely satisfied and Generoso made your stay very comfortable. Our entire team is looking foward to welcome you back soon. Best regards, Quality Manager Online IBEROSTAR Dominican Republic
5out of 5
by A verified traveller from New Jersey

Beautiful hotel next to the beach

Posted 23-Aug-2016
Service was amazing everywhere. From waiters like: Mr. Sarita, Nelson & De oleo from our house keeper Patricia Tejada they all were amazing making us feel this was our home away from home. The live entertainment at night was also great these performers are very talented,animation group from Hulu Hulu, Sexy Papi, Superman & Batman they where all great keeping us entertain. We will definitely be back.
Comment from Hotel Management
25-Aug-2016 by Quality Manager, Hotel Management
Dear guest, Thank you for staying at IBEROSTAR Costa Dorada for your holidays. We know that our team make their best to please our guests during their stay, since is their commitment gives impressive services. We are so proud to know that they have accomplished their goal making your stay unforgettable. Our entire team is looking foward to welcome you back soon. Best regards, Quality Manager Online IBEROSTAR Dominican Republic
4out of 5
by A verified traveller from jersey city, nj

Great place, home away from home

Posted 22-Aug-2016
The food from the restaurants was amazing. I did not like the buffet so much. The staff made sure that the guests were having fun and entertained. They made everyone feel welcomed and there was always something to do.
Comment from Hotel Management
25-Aug-2016 by Quality Manager, Hotel Management
Dear guest, Thank you for staying at IBEROSTAR Costa Dorada for your holidays. It's so rewarding when our guest share their experience with other travelers.We are happy to know that overall you had a pleasant experience and the trip worthed every penny. Once again, thanks for your valuable review and we all hope see you soon. Warmest regards, Quality Manager Online IBEROSTAR Dominican Republic
5out of 5
by A verified traveller

My experience

Posted 21-Aug-2016
This has been that best experience ever!!!this hotel is amazing I had no complains. The room was very clean and it had a nice ocean view. The food was amazing. And the shows at night time was very funny. Love watching julujulo, sexy Papi, and superman they were very funny and super nice. I would definetly recommend this hotel to everyone it's totally worth going. Definitely going back again for sure
Comment from Hotel Management
25-Aug-2016 by Quality Manager, Hotel Management
Dear guest, On behalf the hotel manager Mr. Rafael Silva and the whole staff of IBEROSTAR Costa Dorada we thank you for choosing us for your holidays. We love when our team goes out of their ways to please our guests during their stay. It makes us happy know that we have accommodated you so well and those you mentioned, gave you an excellent service; your comment has been shared with them and we have congratulated them for their enthusiasm and dedication. Once again, thank you and we are looking forward to welcome you back soon. Best regards, Quality Manager Online IBEROSTAR Dominican Republic
3out of 5
by A verified traveller

Great resort but very outdated rooms......

Posted 20-Aug-2016
Extremely family friendly great getaway with the kids all ages. The grounds, food, and staff are all spectacular. The only complaint is the rooms are very very outdated they need some serious TLC, from furnishings to decor. If this were up to par it would be a true 5 star because all other aspects of it are.
Comment from Hotel Management
23-Aug-2016 by Quality Manager, Hotel Management
Dear Guest, Thank you so much for staying at our hotel and for sharing your experience on Expedia. We are happy to hear that you found it a great getaway due to our beautiful grounds, food and staff. Thanks for your feedback about the rooms, we will ensure to pass it on to the management so they can do some improvements. We hope to welcome you you back soon. Best Regards, Quality Manager DR
4out of 5
by A verified traveller from New York, NY

Pleasant experience but needs updates

Posted 18-Aug-2016
Pros: Food
Cons: As I said, the rooms need a serious update.
Overall a pleasant vacation, rooms need to be updated and beach needs to be cleaned up! THE BAD: - Room had a VERY musty smell. Front desk offer to switch rooms, but my husband said the other room smelled just a little bit less musty and it was on the second floor. So we decided to stay in the room because it was more convenient for us on the first floor, and after a while we got used to the smell. When we came home we had to wash every single item of clothing to get rid of the smell. - Bed spreads, furniture, bathroom need to be updated. -We asked for 2 Queen size beds, but we got full size instead. -BEACH: There is a lot of seaweed buildup and I never saw anybody trying to clean it. I have been to other resorts where they clean it at least twice a day. -There are no waiters at the beach or pool to serve drinks. You have to walk to the bar. THE GOOD: - We were pleasantly surprised at how good the food was at the Buffet area and at the Snack bar which is more than a snack bar because they have full meal choices. We could have eaten at the Buffet every day but decided to make reservations to the restaurants: Mexican (bad), Rodizzio (mediocre), Japanese (the best) -The hotel grounds are well kept (except for the beach) and they have a lot of nice sitting areas around the lobby where you can hang out after dinner. We loved the little plaza by the lobby where they have live bands at night. -Entertainment at night was fun
2out of 5
by A verified traveller from Madrid

Necesita mejorar mantenimineot y gerencia

Posted 16-Aug-2016
Pros: Algunos de los empleados y el equipo de animación.
Cons: Practicamente todo. Desde la calidad de comidas y bebidas al mantenimiento y la antención al cliente, necesitan ser objeto de una profunda revisión.
Location: La ubicación es correcta, y cerca del nucleo urbano. En las inmediaciones solamente hay un hotel de la competecia, una discoteca y un casino.
El hotel lleva abierto 16 años y necesita un buen repaso de mantenimiento y reparaciones. Lo mas grave es que las bebidas alcoholicas qus se sirven, son de ínfima calidad, ya que son de garrafón. Esto no es solamente una opinión mia. Coincidian conmigo todos los clientes con los que comenté el asunto. Los taxistas locales conocen este hecho. Y además fotografíe botellas de licor vacias ordenadamente colocadas en cajas. La calidad y variedad de las comidas en los restaurantes es muy irregular. Solamente mejoró algo en los dos últimos dias de mi estancia, coincidiendo con la presencia de persona que parecian hacer algún tipo de control y que incluso difundieron unas hojas de encuesta entre los clientes. De ninguna manera se trata de un hotel merecedor de las cinco estrellas de las que presume. Como máximo tres y media, siendo generoso. Me gustaría poder decir cosas distintas, pero esta ha sido mi experiencia, sin extenderme demasiado. Saludos
Comment from Hotel Management
23-Aug-2016 by Quality Manager, Hotel Management
Estimado Francisco, Agradecemos por habernos elegido para sus vacaciones y por haber tomado el tiempo para publicar esta reseña. Lamentamos haber fallado en conseguir su satisfacción durante su estancia. Hemos tomado nota de todos sus puntos y la hemos compartido con la dirección del hotel, se tomaran medidas para mejorar estos puntos. Esperamos tener otra oportunidad de mostrarle nuestros puntos fuertes. Saludos, Gerente de Calidad en Linea IBEROSTAR Republica Dominicana
5out of 5
by A verified traveller from New York

Great Stay

Posted 15-Aug-2016
Pros: The entertainment, the food, hotel grounds and the entertainers.
Cons: The 3 p.m. check in could be moved to a 1 p.m. check-in.
Location: The hotel is near el centro (the city) and you can visit different bars, shops and markets.
I must say I had a fantastic stay at Iberostar Costa Dorada. I went from 18 July - 28 July and everyday was better than the last. The food was pretty good for an all-inclusive and the entertainment was spectacular. Every night there was a different show that kept you on your toes. The singers and dancers were also exceptional and never missed a beat. We did an outback and a 4-wheeler excursion, the first taking us through Pico Duarte mountain and showing us the lives of native Dominicans, we also visited a beautiful lake and a beach. The latter was an incredible rugged experience that took us through the country side. We made several stops, one being Playa Guiton, which left us breathless with its crystal clear, turquoise waters and tranquility. Iberostar is close to el centro, meaning the center of the city. There you can easily take a motor, a bus, or a cab and see la catedral along with other beautiful places of the city. You can also buy goods at a reasonable price.This resort lives and breathes Dominican. Every day there's Bachata and Merengue and everyone was excited to dance and get into the rhythm I can't say the same for hotels in Punta Cana, which are bland and don't showcase an ounce of Dominican culture. If you want to experience a great time with spectacular entertainment and friendly staff Iberostar Costa Dorada is the place to go.