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Emotions Puerto Plata

Photo gallery for Emotions Puerto Plata

Featured image
On the beach, white sand, sun-loungers, beach umbrellas
On the beach, white sand, sun-loungers, beach umbrellas
On the beach, white sand, sun-loungers, beach umbrellas
3 outdoor pools, pool umbrellas, pool loungers

Overview of Emotions Puerto Plata

Emotions Puerto Plata

4 out of 5

3.8/5 Good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • All-inclusive
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
Playa Dorada, Puerto Plata, 57000

Explore the area

  • Popular LocationPlaya Dorada8 min walk
  • Popular LocationSosua Beach19 min drive
  • Popular Location27 Waterfalls31 min drive
  • AirportSantiago (STI-Cibao Intl.)64 min drive

Choose dates to view prices

About this area

Puerto Plata

Located in Puerto Plata, Emotions Puerto Plata is on the beach. The area's natural beauty can be seen at Playa Dorada and Cofresi Beach. Travelling with kids? Consider Fun City and Lorilar Ranch. Looking to get your feet wet? Scuba diving, surfing/boogie boarding and boat tours adventures can be found near the property.

What's nearby

  • Playa Dorada Golf Course - 6 min walk
  • Playa Dorada - 8 min walk
  • Long Beach - 5 min drive
  • Sosua Beach - 19 min drive
  • 27 Waterfalls - 31 min drive

Restaurants

  • Amici — 1 min walk
  • Bigaro — 1 min walk
  • Ristorante Passatore - 5 min walk
  • Lucia - 8 min walk
  • Green Jack - 12 min walk

Getting around

  • Santiago (STI-Cibao Intl.) - 64 min drive

About this property

Emotions Puerto Plata

Upscale hotel on the beach, with 3 outdoor swimming pools
Catch some rays at the beach or spend the day relaxing at Emotions Puerto Plata's full-service spa. Then enjoy a meal at one of the hotel's 5 restaurants. All 425 rooms offer free WiFi, 24-hour room service and TVs with cable channels. Minibars, coffee makers and hairdryers are among the other amenities available to guests. Limited housekeeping is available.
Emotions Puerto Plata offers 425 forms of air-conditioned accommodation with minibars and a safe. Televisions come with cable channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a limited basis.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Evolution Spa has massage/treatment rooms. Services include massages. The spa is equipped with a sauna.

The spa is open daily. Guests under 13 years old are not allowed in the spa.

All-inclusive details

All-inclusive room rates at Emotions Puerto Plata are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

All à la carte meals and snacks included
24-hour room service

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • Return airport shuttle (surcharge)

Food and drink

  • 5 restaurants and 1 coffee shop
  • 2 bars/lounges, 1 beach bar and 1 poolside bar
  • 24-hour room service

Things to do

  • 3 outdoor pools
  • Beach volleyball
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Kayaking
  • Nightclub
  • Outdoor tennis court
  • Playground
  • Sauna
  • Snorkelling
  • Windsurfing

Family friendly

  • 3 outdoor pools
  • Children's club (surcharge)
  • Children's pool
  • Laundry facilities
  • Playground

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Housekeeping (limited)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Languages spoken

  • English
  • Spanish

Business services

  • Business centre

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • Wheelchair-accessible path of travel

More

  • Beach towels
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower

Entertainment

  • TV channels
  • TV

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Iron/ironing board
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - 9:00 AM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property accepts Visa and Mastercard; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

Guests under 13 years old are not allowed in the spa

Property is also known as

Emotions Hodelpa Playa Dorada All-inclusive property
Emotions Hodelpa Playa Dorada Hotel Puerto Plata
Hotel Emotions by Hodelpa - Playa Dorada Puerto Plata
Emotions Hodelpa Playa Dorada Puerto Plata
Puerto Plata Emotions by Hodelpa - Playa Dorada Hotel
Hotel Emotions by Hodelpa - Playa Dorada
Emotions Hodelpa Playa Dorada Hotel
Emotions by Hodelpa - Playa Dorada Puerto Plata
Emotions by Hodelpa Playa Dorada
Emotions Hodelpa Playa Dorada
Emotions By Hodelpa Dorada
Emotions Puerto Plata Hotel
Emotions by Hodelpa Playa Dorada
Emotions Puerto Plata Puerto Plata
Emotions Puerto Plata Hotel Puerto Plata

Frequently asked questions

Overall score and ratings

3.8

Good

Rating 5 - Excellent. 153 out of 385 reviews
5 - Excellent 40%
Rating 4 - Good. 102 out of 385 reviews
4 - Good 26%
Rating 3 - Okay. 61 out of 385 reviews
3 - Okay 16%
Rating 2 - Poor. 32 out of 385 reviews
2 - Poor 8%
Rating 1 - Terrible. 37 out of 385 reviews
1 - Terrible 10%

4.2/5

Cleanliness

4.0/5

Staff & service

3.7/5

Amenities

4.0/5

Property conditions & facilities

4/5 Good

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying at Emotions. We love the simplicity of the resort, rooms, very hot water, food and the kids love the pools. I do wish they were more fun things for kids to do. The kids club still not open, batting cages closed, mini golf was nice but should be more for them. Maybe a small water slide. Something a little more active would be ideal. They are now 6 and 8 and get bored of just a pool now.
Stayed 2 nights in Nov 2021

5/5 Excellent

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property and I will be back soon
Stayed 1 night in Nov 2021

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Una playa hermosa.
Stayed 1 night in Oct 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very welcoming staff. Everyone was very attentive to all your needs.
Stayed 3 nights in Oct 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 3 nights in Oct 2021