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Puerto Plata Hotel Guide - Bahia Principe Casino Hotels in Puerto Plata, Dominican Republic

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Grand Bahia Principe San Juan Resort All Inclusive - Rio San Juan Hotels
Rating: 3.5 Stars

Grand Bahia Principe San Juan Resort All Inclusive

Ctra. Gaspar Hernández -Rio San Juan, Rio San Juan - Map
"Nice hotel for the price... "
We arrived at the hotel at 330pm, way after the official check in time, but our room became available close to 5pm. Though the gentleman at front desk told us it'd only take 30 minutes. Either way, unacceptable. We were advised to wait by the pool, but they run out of towels by 4pm daily, and are very reluctant to assist. So plan your day around it. Restaurants are hard to get in to on the day of. Make reservations 2-3 days prior. Getting chairs by the pool or beach is a nightmare. By 730am there are no chairs left. People leave their towels on chairs early in the morning and leave. Most of the time chairs are left unoccupied for 3-4 hours, making other guests very upset since they can't find a place to relax. Bar service needs a bit of management and organization, seems inconsistent and disorganized most of the time. Overall the stay was good, food was very good, rooms are clean. Mediterranean restaurant in incredible. Spa services are good. Be aware that safes don't come with the room as advertised. You have to rent them daily at a high price. But if you are bringing in valuable items, better rent one, as the resort is not as secure as one might assume.
A Traveller
This resort is located in Puerto Plata, between a spectacular calm-water beach and a tropical forest; just inside the …More

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