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Expedia-verified reviews
Exceptional!
4.8 of 5 guest rating
Room type Options Nightly price Book
Junior Suite Resort View Kids Stay and Eat Free
516 square feet
1 King Bed and 1 Single Murphy Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Other room types
Master Suite Resort View
1421 square feet
1 King Bed and 3 Single Murphy Beds
(Extra beds available: Crib)
Room sleeps 5 guests
(up to 3 children)
Select dates to see price
Two Bedroom Resort View
1938 square feet
2 King Beds and 4 Single Beds
(Extra beds available: Crib)
Room sleeps 8 guests
(up to 6 children)
Select dates to see price
Three Bedroom Resort View
2465 square feet
2 Double Beds, 2 King Beds and 4 Single Beds
(Extra beds available: Crib)
Room sleeps 10 guests
(up to 8 children)
Select dates to see price
Two Bedroom Suite Ocean View
Room with view
1938 square feet
2 King Beds and 4 Single Beds
(Extra beds available: Crib)
Room sleeps 8 guests
(up to 7 children)
Select dates to see price
Double Room Single Use
517 square feet
1 King Bed and 1 Single Murphy Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Master Suite Ocean View
Room with view
1421 square feet
1 King Bed and 3 Single Murphy Beds
(Extra beds available: Crib)
Room sleeps 5 guests
(up to 4 children)
Select dates to see price
Three Bedroom Suite Ocean View
Room with view
2465 square feet
2 King Beds, 4 Single Murphy Beds and 2 Queen Beds
(Extra beds available: Crib)
Room sleeps 10 guests
(up to 9 children)
Select dates to see price
Double Room Single Use
1421 square feet
1 King Bed and 3 Single Murphy Beds
(Extra beds available: Crib)
Room sleeps 5 guests
(up to 3 children)
Select dates to see price
Junior Suite Ocean View Kids Eat and Stay Free
Room with view
517 square feet
1 King Bed and 1 Single Murphy Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 1 child)
Select dates to see price
Junior Suite with Jacuzzi Kids Eat and Stay Free
527 square feet
2 Double Beds
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 2 children)
Select dates to see price

Get an overview of this hotel
Upscale property on the beach, with 2 outdoor swimming pools

Popular property highlights

Free valet parking
Free WiFi
24-hour business centre
Grocery/convenience store
Babysitting or childcare (surcharge)

Location

Nestled on the beach, this Puerto Morelos resort is within 3 mi (5 km) of Ojo de Agua Beach, Puerto Morelos Reef and Artisans Market. San Jose Catholic Parish and Puerto Morelos Town Square are also within 3 miles (5 km).

Resort features

Catch some rays at the beach or spend the day relaxing at Grand Residences All Inclusive's full-service spa. Then enjoy a meal at one of the resort's 3 restaurants.

Room amenities

All 144 rooms offer thoughtful touches such as free minibar items and espresso makers, as well as comforts such as premium bedding and pillow menus. Complimentary wireless Internet access and iPod docking stations are standard, as are LED TVs with cable channels.

Languages Spoken

  • English

Show all languages

Hotel Amenities

All-Inclusive Details

This resort is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

  • All buffet and à la carte meals, snacks and beverages included
  • 24-hour room service (limited menu)
  • In-room minibar (all beverages included)

Activities and facilities/equipment
All non-motorised water sports and land activities, and use of recreational facilities and equipment are included.

Water activities

  • Snorkelling

Land activities
  • Fitness facilities
  • Tennis
  • Volleyball

Lessons/classes/games
  • Water fitness

Entertainment

  • On-site entertainment and activities

Other inclusions

  • Round-trip airport transfers

Not included

  • Golf green fees
  • Use of golf cart
  • Miniature golf
  • Motorised water sports
  • Snorkelling excursions
  • Tennis lessons
  • Surcharge for premium food items
  • Premium and/or non-domestic beverages
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Off-site tours
  • Transport to off-site activities

  • Taxes included
  • 24-hour room service
  • Buffet and à la carte dining
  • Airport transfers included (round trip)
  • Premium/non-domestic beverages not included
  • Fitness facilities included
  • Premium food items not included
  • Tennis included
  • Water fitness classes/lessons included
  • Volleyball included
  • Laundry/dry cleaning services not included
  • Childcare not included
  • Snorkelling excursions not included
  • Limited meals offered through room service
  • Motorised water sports not included
  • All available beverages included
  • Golf green fees not included
  • Use of golf cart not included
  • Spa/beauty facilities and services not included
  • Activities/services from independent operators not included
  • Transport to off-site activities not included
  • Off-site tours not included
  • Miniature golf not included
  • Tennis lessons not included
  • On-site entertainment and activities included
  • Gratuities included
  • Additional gratuities accepted
  • All food and beverages included
  • Surcharge for premium food items
  • Surcharge for premium or imported alcoholic beverages
  • Minibar (all beverages included)
  • All non-motorised water sports included
  • All land activities, recreational facilities and equipment included
  • Snorkelling included

Hotel Amenities

Grand Residences All Inclusive is an all-inclusive resort. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Enjoy the umbrellas and sunloungers for a relaxing day at the beach. At Grand Residences All Inclusive, you can cool off in one of the 2 the outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining is available at one of the resort's 3 restaurants, and guests can grab a coffee at the coffee shop/café. The property also has a nearby snack bar/deli. Guests can unwind with a drink at one of the resort's bars, which include 2 bars/lounges, A beach bar and A swim-up bar. A computer station is located on-site and wireless Internet access is complimentary. This all-inclusive resort also offers a free kid's club, a kid's pool and outdoor tennis courts. On-site self-parking and valet parking are complimentary.

Grand Residences All Inclusive has designated areas for smoking.

  • Express check-in
  • Number of outdoor pools - 2
  • Lift
  • Free airport transport
  • 24-hour front desk
  • Poolside bar
  • Porter
  • Express check-out
  • Free self parking
  • Dry cleaning/laundry service
  • Free valet parking
  • Computer station
  • Conference space size (meters) - 140
  • Terrace
  • Luggage storage
  • Hair salon
  • ATM/banking
  • Concierge services
  • Gift shops or newsstand
  • Conference centre
  • Snack bar/deli
  • Designated smoking areas
  • Pool umbrellas
  • Outdoor tennis courts - 2
  • Total number of rooms - 144
  • One meeting room
  • Number of floors - 5
  • Number of buildings/towers - 7
  • 24-hour health club
  • Beach bar
  • Coffee/tea in common areas
  • Number of bars/lounges - 2
  • Full-service spa
  • Beach umbrellas
  • Swim-up bar
  • Conference space
  • Spa treatment room(s)
  • Grocery/convenience store
  • Tours/ticket assistance
  • Year Built – 2013
  • Coffee shop or café
  • Beach sunloungers
  • Free WiFi
  • Pool sunloungers
  • Babysitting or childcare (surcharge)
  • Children's club (free)
  • Supervised childcare/activities (free)
  • Children's pool
  • Spa services on site
  • Number of restaurants - 3
  • 24-hour business centre
  • Conference space size (feet) - 1507
  • Beach towels
  • Spa tub
  • 24-hour fitness facilities
  • Wedding services
  • Garden
  • Multilingual staff

Family Friendly Amenities

  • Family Property
  • Number of outdoor pools -2
  • Children's pool
  • Supervised childcare/activities (free)
  • Free WiFi
  • Outdoor tennis courts -2
  • Children's club (free)
  • Grocery/convenience store
  • Snack bar/deli
  • Babysitting or childcare (surcharge)
  • Playground on site
  • Microwave
  • Free cots/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • Spanish

Parking

Free self parking , Free valet parking

Room Amenities

Grand Residences All Inclusive offers 144 forms of air-conditioned accommodation with iPod docking stations and DVD players. Beds feature premium bedding. A pillow menu is available. 47-inch LED televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room microwaves, espresso makers and free minibar items. Bathrooms include a separate bath and shower, a complimentary bathrobe, complimentary slippers and designer toiletries. This Puerto Morelos resort provides complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Air conditioning
  • LED TV
  • Daily housekeeping
  • Phone
  • Turndown service
  • Free bottled water
  • Microwave
  • Ceiling fan
  • Free local calls
  • Cookware, dishware and utensils
  • Pillow menu
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Espresso maker
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Number of bathrooms - 1
  • Free cots/infant beds
  • Cable TV service
  • Room service (24 hours)
  • Premium TV channels
  • Free WiFi
  • DVD player
  • Blackout drapes/curtains
  • Designer toiletries
  • Desk
  • In-room climate control (air conditioning)
  • Premium bedding
  • Slippers
  • Pay films
  • iPod docking station
  • Separate bathtub and shower
  • Minibar (stocked, free items)

Where to Eat

El Faro Grill – This beachfront restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar.

Lobby Cafe and Bar – This lobby lounge overlooks the garden. Open daily.

Heaven Beach Bar – This beach bar only serves lunch. Open daily.

Pool Bar – This bar is located on the beach. Open daily.

Flor de Canela – This restaurant specialises in Mexican cuisine. Open daily.

24-hour room service is available.

Nearby Things to Do

Outdoor tennis courts and a 24-hour health club are featured at the resort. 2 the outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a spa tub and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site
  • Ecotours nearby
  • Beach volleyball on site

Spa Services

Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Massages are available on the beach and in the spa. Other services include hot stone massages, facials and body treatments. A variety of treatment therapies are provided, including aromatherapy.

  • Hot stone massage
  • Number of treatment rooms 2
  • Massages on beach
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • In-room accessibility

Hotel Policies

Check-in

Check-in time starts at 4 PM

Minimum check-in age is 25

Check-out

Check-out time is 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No rollaway/extra beds available

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 200.00 per night
  • Sanitation services: USD 3 per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Hotel Names

  • Grand Residences All Inclusive Puerto Morelos
  • Grand Residences All Inclusive
  • Grand Residences Puerto Morelos

We should mention

This property offers transfers from the airport. Guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.

Children aged 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Only registered guests are allowed in the guest rooms.

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