Excellent staff who have remained there for a long period and they do remember you which is a nice touch.
I come to this hotel regularly and they are always efficient.
Only criticism is the poor room wifi.....this has been poor for the 3 years I have been using this hotel....and I have put on my review card at the hotel that I will consider using a different one next time as I feel they have had long enough to do something radical to improve this service.
Traveller from London
The tasteful 4 star La Geria Hotel offers a typical atmosphere. A lobby with a reception 24 hour front desk service bar …More
Checking in takes ages and is a bit disorganised. Food is extremely repetitive and meat from live cooking station was ALWAYS undercooked (raw). Big, spacious, clean and lovely room, BUT... that's not a king size bed but 2 single beds put together, extremely annoying.
Most of the staff are extremely polite, very hard working, hotel is clean and modern, nice facilities for kids (My 2.5 yrs. old had the time of her life with all the entertainment provided.
Very good value for money but if on low season it was a bit chaotic on some aspects... I am afraid I would give it a miss if going back on peak seasons.
I was travelling solo for 5 nights and had a 2nd floor double room with a sea & pool view from the balcony. The reception staff were very welcoming and nothing was too much trouble whenever you spoke to them (a real credit to the hotel). I was half board so had breakfast & dinner in the buffet restaurant included. There was a lot of choice, with specials such as Chinese or Indian each night - it was generally very good. Evening entertainment started at 8pm with a duo singing, with a show at 10pm (tribute acts, dancers) for an hour - the bar/lounge was always full. When I went in October there was a mix of ages, but skewed to the older age groups, but everyone seemed to get on well. No one cared I was on my own and I noticed several other solo travellers were staying there. I spent a couple of days by one of the pools, there were plenty of sunbeds and a pool side bar for drinks & snacks. The hotel is in a great location 10-15 mins from the airport and right on the beach front. It's at the end of "The Strip" with a selection of bars and places to eat close by and a better selection if you keep walking along the seafront, which was well lit and felt safe even late at night. Whilst the hotel entertainment was okay I enjoyed the bars along the strip more, and chose from plenty with live music which suited me. I had a couple of minor issues with the room, but reception sorted them without fuss. On the whole this was a great choice and I would definitely stay here again.
Pocket Guide: Puerto del Carmen Puerto del Carmen Hotels
The island’s biggest and busiest resort has two very different faces. Along the beachfront is a three-kilometre long, unbroken strip of shops, restaurants and night spots. By contrast, the old port is a picturesque spot busy with fishing and pleasure boats, and overlooked by restaurants and bars, many occupying a lofty balcony position on the hill. Adjacent, the swish marina of Puerto Calero offers excursions by yacht, submarine or catamaran.
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